Este foi uma grande surpresa . Ele fica em uma ótima localização , aproximadamente 5 min andando do desembarque do ferry boat e perto de tudo no centro comercial de Cozumel. Atendimento de primeira , chegamos no hotel por volta das 10:00 horas e nosso chekin estava previsto só para às 15:00 horas, eles foram de uma agilidade tremenda em 5 min já estávamos no quarto. Por falar no quarto, tivemos uma bela surpresa , estávamos no quarto mais barato porém ele era incrível com sacada lateral de visita para o mar, uma pequena banheira e o principal uma cama gigantesca . O café da manhã era muito bom tb . Este hotel é um ótimo custo beneficio. Pena que só ficamos uma noite .
starstarstarstarstar Lezizz Artes e Esportes
A cama e o café da manhã era bons, mas o banheiro era velho e seus produtos eram ruins assim como o atendimento na portaria
starstarstar Pedro Grothge
Excelente atendimento pela equipe, sempre solicitos e muito educados. Localização muito boa, Perfeita hospedagem. Excelente staff, everything perfect and a wonderful localization.
starstarstarstarstar Guilherme Hasegawa Rodrigues
Bem localizado, bom atendimento, café da manhã excelente. O fato de o hotel estar no nível superior, o acesso é por escadas rolantes... difícil para cadeirantes ou para quem está com carrinho de bebê.
starstarstarstar Jamile Martins
Hotel super confortável com excelente localização (10 minutos caminhando ao Ferry Boat). A calçada é super bem pavimentada, então tranquilamente caminhamos com nossas malas de rodinhas. Excelente café da manhã, e uma das melhores camas que já dormimos! Equipe cordial! Se voltarmos a Cozumel, com certeza ficaremos lá!
starstarstarstarstar Michelli Aguiar
Lugar em frente ao mar, com uma piscina maravilhosa, muito bem recebidos, quartos amplos e com boas camas.. frigobar disponível para colocar bebidas caso deseje. Mas o ponto alto para mim e o café Da manhã, espetacular
starstarstarstarstar Iara Zanella
Um hotel sensacional! Excelente atendimento! Localização perfeita! Uma piscina e louge perfeito para um fim de tarde!!! Uma vista deslumbrante!! Ficamos muito satisfeitos com o padrão do quarto, com o café da manhã! Um registro Especial para a atendente Magi! Uma simpatia e profissionalismo exemplar! Vocês vão se surpreender quando chegar no hotel e fazer o check in!!!
starstarstarstarstar Ney Lacerda
El hotel se ve bien y tiene buena vistapero las habitaciones estan viejas y huelen a humedad. El baño esta mal diseñado. La tv tenía un daño en la pantalla.Solo le doy 3 estrellas por la ubicación. Pero de todo el viaje fue el peor hotel en el que estuvimos.Seguro hay otras opciones.
starstarstar Aby Piña
Thank you Graciela and the amazing staff!! My best friend and I stayed there on January 12th 2022. Before we arrived I wanted to plan a surprise and have a bottle of Casamigos in the room. The presentation and everything that was added with the bottle exceeded my expectations! My friend was so happy, it really made for an incredible welcome! Thank you for everything and I will definitely stay again when I’m back in Cozumel
starstarstarstarstar Melody Campos- Real Estate
Excelente hotel, muy buena ubicación. El personal muy amable y te incluye el desayuno bufette. Cua Kiera de las habitaciones del frente o lateral tiene una vista agradable. A unos pasos del muelle del ferry a Playa del Carmen. Recomendable totalmente.
starstarstarstar Oswald M
Comfortable and clean hotel with a great breakfast buffet that is included. Good location and the pool has a nice view of the water and sunset. There is a 7/11 store right next door which is very convenient.
starstarstarstarstar Lindsay
Excelente ubicación, comida, la atención todo muy bien tienen 10.
starstarstarstar Aracely Vargas Aracely Vargas
Llame para una reservación y me atendieron muy mal, espero que no sea así con todos los trabajadores, que lastima que por un trabajador la imagen de toda la propiedad de vea afectada, espero tener el gusto de un mejor trato en otra ocasión
starstar JossTs
First time staying overnight in Cozumel and loved it. So convenient to everything.Staff is amazing especially Vicente & Sinthia at breakfast every morning.Huge breakfast buffet included in the morning. Room got nice & cold.The hotel is a little dated but well kept and staff take great care of it & the guests.Our departure Covid test was scheduled by the front desk, someone came to our room to administer it & results via email in an hour. We did have to keep asking for extra towels so it would be nice if they would always leave 4 bath towels, 4 hand towels & 4 face towels in the room.We reserved a city view room & got 306 which had a view of the breakfast area & a partial ocean view. Graciela has also been a great help on WhatsApp. We’ve only been home 2 weeks and are already going back this week we loved Casa Mexicana & Cozumel!!
starstarstarstarstar LaDonna Medina
Ok, good price,amazing breakfast, courteous friendly staff. Way too noisy from 6:15am till breakfast is over around 11. This may be due to the location of our room. Noisy at night when all the party people come back to the hotel and could care less about anyone but themselves. Profanity galore and just noisy as heck and this isn't even carnival time.
starstarstar James Wood
We opted to try staying downtown instead of one of the resorts further out of town. We're glad we did. This hotel is in a perfect location. It's just down from the ferry terminal and the cruise terminal. You can easily walk to many if the wonderful restaurants nearby. We opted for an ocean view room and enjoyed people watching from the balcony. They have a nice pool with sundeck to relax and gaze at the sea. Breakfast is included and you can order eggs cooked the way you like. As for the room it is clean and adequate. The bed was surprisingly comfortable. Several people we spoke to say that they return year after year. I enthusiastically recommend Casa Mexicana for a great Cozumel experience.
starstarstarstarstar Carroll Shroyer
Hotel familiar muy tranquilo en el centro de Cozumel, execelente ubicación, instalaciones impecables, atención personalizada y justo frente al muelle y malecón
starstarstarstarstar Fernando López
rooms are good and spacious and the breakfast is delicious! the only thing to be aware of is that the hallways are loud and echoey. the cleaning carts sound like freight trains and they start pushing those babys at 6am and dont stop until 11pm.
starstarstarstar Adam Vroon
The hotel is good and comfortable and proportion price/service is excellent. Located right on the main "Malecón" on the sea side, it's easy to access walking from the ferry! I'd absolutely recommend to my friends; workers are very polite, specially at the restaurant!
Sorry to mention this, but the main entrance escalators should be cleaned (perhaps just painting them!), from the bad smell too, specially being the first thing you see about the hotel!
- But this doesn't take off any stars from my evaluation ;) -
starstarstarstarstar Fabio Q
Good value, convenient location, comfortable beds,free wifi, attractive decor although drawer was broken, clean, spacious room but bathroom is small and won't accommodate 2 people at the same time and the sink stopper did not work. Only 2 drawers in main cabinet for clothing which is insufficient for 2 people. AC cools the room well but thermostat did not work on auto leaving you with the choice of on or off without temperature controls. There is a mini fridge and safe for your use. Every room has a balcony with 2 chairs except a few on the 2nd floor. Great for divers because public pier where dive operators pick you up is directly across the road. Hot buffet breakfast included in room price includes made to order eggs and omelets, decent coffee, bacon, potatoes, toast, waffles, French toast, variety of fresh fruit, fruit juice and a variety of Mexican dishes. Only complaint about breakfast is that service starts too late for divers at 7 AM. The dive boat picks you up at 7:30 and there is a 10 minute line when the restaurant opens. Love having 7 11 store at the front door, Mega grocery store with complete pharmacy 5 minutes walk away and many restaurants to choose from in the neighborhood. No beach but does have a small pool with ocean view. Wifi was too weak to be usable at the pool and in the lobby but was OK in the room. Lobby is open air and a little too warm at times. No English channels on 42 inch Samsung TV which had poor reception. Recommend bring your own entertainment. Bring HDMI cord and an extension cord along with your media device.Housekeeping is very thorough completely changing sheets and towels every day, sweeping and mopping floors with disinfectant, cleaning bathroom.Front desk conveniently arranges same day covid testing in your room for $25 with 1 hour turn around.Tile floors throughout the hotel with rooms built around a central courtyard make for more noise than you would normally expect but it wasn't too bad in my 4th floor room. The noise was minimal in the evening but might be unacceptable during the day for those who want to sleep in or take a day time nap with slamming doors and echoing voices.If you don't want all inclusive, don't need a beach, and don't want the expense of renting a car and want a place that is nice and convenient for divers but moderately priced then this hotel is a very good choice.
starstarstarstar M Ding
Excelente lugar para descansar con desayuno incluído el precio es accesible. Con vista al mar.
starstarstarstarstar Sergio Roman
Las instalaciones del hotel están higienizadas. La atención del personal de recepción es cordial y amable. Además de la espectacular vista hacia el mar.
starstarstarstarstar Martin G. Iglesias
El mejor lugar para hospedarse en Cozumel muuuuy recomendable. Desayuno superior completo y delicioso, atención y servicio de toda su gente es increíblemente amables... la vista de la piscina es muuy linda....haa y las camas y almohadas más deliciosas en la he e dormido...
starstarstarstarstar Chanoc Eduardo Vazquez Castillo
I have thoroughly enjoyed my time here. It is centrally located downtown, in easy walking distance to most anything you want to see or do. Taxis are readily available and relatively inexpensive if walking isn't your thing. The rooms are nice and spacious. Free breakfast is really good with nice service. Absolutely recommend staying here if you're looking for something nice but not terribly high priced. GORGEOUS view out of my room. Have enjoyed watching the ships come and go. EXCELLENT seeing the CRUISE ships again!
starstarstarstarstar Jennifer Duke
É um hotel bem central, com quartos amplos e decoração OK, sem muito charme mas confortável. O hotel atende a expectativa se o objetivo for apenas dormir pois não tem grandes atrativos. O café-da-manhã é caprichado, com variedades de pratos mexicanos.
starstarstar Ana Carolina Oliveira
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