Prático e compacto. Check in e check out em totens automáticos, agilizando o processo. Staff prestativo para ajudar com o que precisar. Café da manhã pago à parte, bem completo. Quartos bem pequenos e modernos com controle da TV, luzes, cortina pelo iPad.
starstarstarstar Eduardo Ikari
Ótimo ponto. Hotel descolado, moderno, com atendentes sempre sorridentes. Rooftop delicioso, com uma vista bem nova-iorquina. Os quartos são extremamente pequenos(único ponto negativo).
starstarstarstarstar Adriene Barbosa Cabral
Este hotel é muito bom. Quarto pequeno mas com projeto inteligente.Tudo de ótima qualidade. Através de um IPad da para controlar a luminosidade, abrir cortinas, ligar TV. Nota 10
starstarstarstarstar Jeferson Ribeiro
Organizado. Staff muito bom. Localização. Rooftop bar. Quarto apesar de pequeno totalmente controlado por um iPad. Fizemos um early check in com 4 horas de antecedência. Possibilidade de late check out por uma pequena taxa.
starstarstarstarstar Marcelo Teodosio
Um hotel acima e além dos outros, conquistando seus clientes pelo seu gerenciamento inteligente e inovador, serviços e produtos que alcançam os níveis mais altos de satisfação
starstarstarstarstar Paulo Sérgio da Cunha
Bem localizado perto do local de congressos, com ótima estrutura de café, lobby, academia. O quarto é moderno porém bem pequeno.
starstarstarstar Felipe Goldin
Words can’t describe our experience!!! Where do I begin!?! - the hotel and our room were spotless, clean, 24/7 - the service was off the charts, top notch, flawless - breakfast was so good (fresh, hot, clean, quick) - the lobby/lounge area, was so welcoming, warm, beautifully designed and very refreshing - the roof top bar, a must see, perfect viewWe’ll be back!!!
starstarstarstarstar Avi Ivgi
El hotel es hermoso, si diseño es bien interesante y todo el personal es muy amable! Las habitaciones son cómodas pero pequeñas. Super ubicación ..muy recomendable
starstarstarstarstar Bianca Gortarez
Great hotel with an amazing concept. Always fun to stay. All of the hotel staff are friendly and amazing. One of my favorite aspects of Citizen M is the amole common space where you can relax and socialize with the staff and other guests. Normally you'll fine some very awesome fun people staying here!
starstarstarstarstar Warren Campbell
This was such an amazing hotel. Cleanly, great service, very nice rooms. Everything about this hotel was great! Very secure and makes you feel very welcomed. We will definitely be back and stay here again! I recommend this to anyone wanting to stay in a very nice hotel but not break the bank!
starstarstarstarstar Jared Brulla
When we booked last min. We didn't realize how small the room was. Like a dorm studio. But, it was clean, modern, all amenities you would expect with a great rooftop style bar.
The location is great, close to time square and Theatre districts.
starstarstarstar David Vega (Tridence)
Very nice hotel. The room was super clean. The design of the room and the lobby is cool. Gonna come back.
starstarstarstarstar Tatiana Pak
I have mixed feelings.
First the good.
Super awesome location and super close to the D line and walking distance to basically everything. I loved especially how close it was to Hells Kitchen. The staff was intensely friendly and welcoming. We loved our room and how cozy it was and our favorite part was being able to watch the skyline at night. The shades were a little wonky but we’re not picky and the bed was warm and fluffy.
However the price I agreed on was not the price I paid. I had to move our dates twice due to a family emergency. Originally we were told an extra 100ish bucks to move the dates but we ended up paying about 200 more. I also purchased the breakfast included option which was somehow cancelled but I never got my money back on it. The person attending breakfast said it was fine but we were charged an additional 60 bucks for our “included” breakfast. (This was NOT the fault of the worker at the bar though) I also randomly got charged 34 bucks before we even arrived??? So our affordable two night stay started to become not worth it especially because there’s other micro hotels around that are cheaper but we opted for citizenM for the cute rooms (which again were 5/5).
I dunno it just seems like we were tricked a little bit and might try a less fancy but more economical hotel next. It was fun though.
starstarstar big cat
Excelente hotel, muy bueno y bien ubicado
starstarstarstarstar Carlos Alberto Cuevas
El lugar es muy bueno mucha tecnología en los cuartos pero es muy chiquito el espacio de las habitaciones pero me gustó y el desayuno que sirven es un bocadito literal pero muy rico y la atención del personal es muy buena 👌
starstarstarstarstar Oscar Flores
Servicio excelente. Personal muy atento y profesional. Habitaciones cómodas y limpias. Muy accesible a todo.
starstarstarstarstar Wanda Franco
I decided on this hotel based on YouTube reviews. I pretty much already knew what to expect and my experience was no different. I loved everything about my stay from the check in to the check out. The staff was wonderful and helped make sure everything went smoothly. I felt welcomed. The view from my room was amazing and the room was very clean. The room location was perfect. Nice and quiet. I would definitely recommend this hotel to friends and family members out of state when they come to visit.
starstarstarstarstar VR World
Atendimento ótimo...porém o hotel com cheiro de maconha, totalmente diferente das fotos anunciadas...não tem creme dental nem kit higiene...academia fechada...bar fechado...não volto
star Roberta Leite
Bonito hotel con una fantástica ubicación. Habitaciones pequeñas pero todo muy limpio y moderno. El personal es muy amable. Lo recomiendo mucho
starstarstarstarstar Hugo Galindo
La ubicación del hotel es muy buena, el personal muy amable 💖
starstarstarstarstar Stacy Coronado
Fascinados mi esposo y yo con la estadía. La ubicación perfecta para turistas, la atención del personal increíble. Comida divina, bar abierto, y Mucha pulcritud en las habitaciones incluidas las normas de bio seguridad. Volvería 1000 veces más ! ❤️ Gracias citizen team! You are Amazing!
starstarstarstarstar Victoria Alvarez
muy limpio excelente ubicación. El cuarto era bien pequeño solo caben dos personas,aunque la cama era king size y bien cómoda.El cuarto tiene todo lo necesario para pasarla bien con una vista hermosa desde su enorme ventanal.Con todo y lo de la pandemia me volvería a quedar allí cumplen con los protocolos de limpieza al entrar.
starstarstarstarstar Wilma Colon
Ótimo hotel , localização maravilhosa,café da manhã de extrema qualidade quarto extremamente limpo.. cama muito boa , me disseram que o quarto era muito pequeno , olha não achei , achei o tamanho ótimo e funcional... funcionários extremamente educados e prestativos .... recomendadissimo !!!!!
starstarstarstarstar Dr. Adilson Chaves
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