Just recently returned from staying for a few nights at D'Autor in Porto with my daughter.There was a bedroom downstairs, which she took, and I took the one upstairs. First I'll give the positives: great location, staff was nice, unit spacious, nicely decorated, nice breakfast, clean, safe. Would definitely recommend it except for one thing. Now the negative, which I am only writing about because of the way a situation was handled. Noticed a couple of bug bites on me the second day. Thought nothing of it because we'd been outside a lot and mosquitoes love me. The day we were leaving I awoke feeling miserable. Counted 22 bug bites all over my torso. Some in very uncomfortable places. They were bed bug bites. Didn't tell my daughter until we'd left as I knew she would not take it well. Told her to contact management so they could have room fumigated. They told her they had never had a complaint before and they would forward info to manager. In case you know nothing about bed bugs, they typically bite in rows of three, very itchy, can take days to show after initial bite and can swell as mine did.When I reached 30 bites, now on my arms and legs as well, I stopped counting. They are also great hitch hikers so you must take precautions not to take any with you. We still had over a week vacation left, so I threw out my nightclothes, set of underwear and outfit which had been laying on the bed. Top was a favorite of mine! After a few days my daughter decided to follow up with management. Their response was, "we have found a solution to the problem". I completely understand, that obviously, someone brought the bed bugs into the unit and they knew nothing about it. These things can happen when you're travelling. My problem is with their handling of it. Minimally, they should have contacted us after confirming the infestation, asked how I was doing and apologized for the unforeseen situation and inconvenience.If they had, I would not be writing this review. I gave 2 stars because it is a nice place. Just don't have a problem. A minor problem, in comparison, is that twice the elevator door opened to the wall side and the exit side door had to be pried open.
starstar Barbara Limon
I stayed in this apartment hotel for 4 nights. It is VERY clean and spacious. It has modern design and breakfast is excellent. It's location is premium and 15m away from all attractions and restaurants. I will definitely stay again if I am in town.
starstarstarstarstar Lei Zhao
increíble apartamento, super bien ubicado, muy limpia y muy nuevo y bien atendido.
starstarstarstarstar Jesus Yela
Beautiful apartment, fine design, clean and comfortable. Great location, great breakfast.
starstarstarstarstar Naama Carmeli Hanan
Great rooms, good air-conditioning and massive TVs
starstarstarstarstar Christopher Pepper
Amazing apartment, super well located, very clean and very new and well staffed.
starstarstarstarstar jesus yela
English
Spanish
Portuguese
French
Armenian
Italian
