Sanitizado
starstarstarstarstar Alfonso Ortiz
Good spacious rooms and great resturants. Service used to be much better earlier though quite warm staff who make you feel at home
starstarstarstarstar George Koshy
The hotel is beautiful and the mall is great and full of so many food and dessert places. The traffic around the area is EXTREMELY heavy. I stayed here with my husband and daughters for 3 nights after the first night we realized the room didn’t run as cool as the AC said so we called and they had someone come look at it who told us the would reset it on their part and he could hear it wasn’t running as well as it should. The next day when we got back to our hotel the situation still wasn’t taken care of and no information as to why it wasn’t taken care of as given to us. They offered to move our room but it was way past 12 am and we had two sleeping children with us so thankfully it was cool that night and they said they’d fix it the next day if not we would get a new room. We left again the next morning and when we returned to the hotel we were told the AC was fixed. Of course we got up to the room and it was still warm and the reader showed the temp was way higher than it was set to. All that was offered to us was a free breakfast. Side note: we are supposed to be “reward members”. So here we are with a still broken AC waiting on a manager who still has yet to speak to us. Very disappointed in this hotel and very disappointed in the reward program. We will be getting out ASAP!
star Victoria Romero
Excelente lugar altamente recomendado e tem um shopping onde quase tudo está
starstarstarstarstar Salvatore S
Excelente lugar muy recomendable y hay una plaza comercial donde está casi todo
starstarstarstarstar Salvatore S
Excelentes instalações, limpas, confortáveis e confortáveis. O único inconveniente é que a reserva prévia demorava 4 horas para entregar o quarto, depois de uma longa viagem o que se quer é descansar e esperar esse tempo é exasperante; Espero que este detalhe seja levado em consideração
starstarstarstar Carlos Juarez
Excelentes instalaciones, limpio, comodo y confortable. El unico inconveniente es que previa reservacion demoraron 4 horas para hacer entrega de la habitacion, despues de un largo viaje lo que desea uno es llegar a descasar y esperar ese tiempo es desesperante; espero tomen ese cuenta este detalle
starstarstarstar Carlos Juarez
O hotel é muito bonito e grande. Os funcionários foram muito simpáticos e o serviço excelente. Os quartos são limpos muito bem e as casas de banho são muito bem organizadas. A comida é muito deliciosa.
starstarstarstarstar Mariana Wight
El hotel es muy bonito y grande. Los empleados fueron muy amables y el servicio excelente. Las habitaciones se limpian muy bien y los baños están muy bien organizados. El comida es muy delicioso.
starstarstarstarstar Mariana Wight
Localização bastante complicada. Trânsito para chegar e sair é ruim mas quartos excelentes, café da manhã completo. Vale a pena a experiência.
starstarstarstarstar Rubens Campos
The hotel is very nice and big. The employees were very friendly and the service excellent. The rooms are cleaned very well and the bathrooms are very well organized. The food is very delicious.
starstarstarstarstar Mariana Wight
Excelente serviço do pessoal. Muito simpático e atencioso. O hotel tem piscina, algo que os outros hotéis Fiesta Americana na Cidade do México não têm. É um hotel muito recente, de muito boa qualidade em relação ao preço. Vistas muito boas e encontra-se dentro do centro comercial Parque Toreo. Perto de Polanco e a noroeste da cidade.
starstarstarstarstar Marco Leonel Vasconcelos Sandoval
Excelente servicio del personal. Muy amables y atentos. El hotel tiene alberca, algo que los otros de la Ciudad de México de los Fiesta Americana no tienen. Es un hotel muy reciente, muy buena calidad en relación con el precio. Muy buenas vistas y está dentro del centro comercial Parque Toreo. Cercano a Polanco y al noroeste de la ciudad.
starstarstarstarstar Marco Leonel Vasconcelos Sandoval
Excellent service from the staff. Very friendly and attentive. The hotel has a swimming pool, something the other Fiesta Americana hotels in Mexico City don't have. It is a very recent hotel, very good quality in relation to the price. Very good views and it is inside the Parque Toreo shopping center. Close to Polanco and northwest of the city.
starstarstarstarstar Marco Leonel Vasconcelos Sandoval
Muy bueno, las habitaciones bonitas, lo único cuando llegamos como a las 9 de la noche en ese momento querían sanitizar la alfombra les dije que no hasta el otro día,el restaurante muy bien atendido solo muy pilosos los chilaquiles y que haya más variedad en o menu
starstarstarstar Guadalupe ORTEGA MORA
Muy bueno, las habitaciones bonitas, lo único cuando llegamos como a las 9 de la noche en ese momento querían sanitizar la alfombra les dije que no hasta el otro día,el restaurante muy bien atendido solo muy pilosos los chilaquiles y que haya más variedad en el menú
starstarstarstar Guadalupe ORTEGA MORA
Sinceramente fue una grata experiencia, tanto en el trato como en el hospedaje, y la atención tanto en la recepción como al reservar fue ágil.
starstarstarstarstar Luis Angel Palacios Bernal
Sinceramente fue una grata experiencia, tanto en el trato como en el hospedaje, y la atención tanto en la recepción como al reservar fue ágil.
starstarstarstarstar Luis Angel Palacios Bernal
Limpo, muito confortável,
starstarstarstarstar Karina Castro
Limpio, muy cómodo,
starstarstarstarstar Karina Castro
O Fiesta Americana sempre tem a melhor classe de atendimento. Sentimo-nos protegidos (eu e família) cuidando de todos os detalhes. Quarto, Cama, Refeições, Serviços, preço mas claro que o mais importante é a sua gente lá dentro ... gente que trabalha na Cozinha, Secretária, Limpeza ... com todos os protocolos, todas as pessoas bem formadas. Sempre com o Programa Fiesta Rewards ... ganhando mais noites. Obrigado ! Parabéns ... continue indo bem.
starstarstarstarstar Javier Fuentes
Banamex Cuando vas a la sucursal te mandan a depositar al cajero (depósitos pequeños para ellos) y los cajeros como siempre nunca sirven se atora el dinero, no te lo regresan hasta 40 días hábiles
star Lolbe Araceli Loyola Andrade
Fiesta Americana always has the best service class. We felt protected (me and family) caring all details. Room, Bed, Meals, Services, price but of course the most important is their people inside ... people who works at the Kitchen, Desk, Cleaning... with all the protocols, all people well trained. Always with the Fiesta Rewards Program ... winning more nights. Thanks ! Congratulations ... keep doing well.
starstarstarstarstar JAVIER FUENTES
Excelente local, excelente atenção. Os seus funcionários são altamente recomendados, as instalações muito limpas, como por todo o lado o gel antibacteriano que chega, claro da melhor qualidade e os produtos no toucador feminino para a lavagem das mãos e seus cuidados, magnífico !!! Obrigado pela vossa atenção.
starstarstarstarstar Dulce Maria Colin Garcia
Excelente lugar,excelente atención. Sus empleados de lo más recomendable, las instalaciones muy limpias, como en todos lados el gel antibacterial llegando, claro de la mejor calidad y los productos en el tocador de damas para el lavado de manos y su cuidado, magníficos!!! Gracias por su amable atención.
starstarstarstarstar Dulce Maria Colin Garcia
Malo todo muy mal
star Jorgeluis Rogel
Ok
starstarstarstarstar gus leo
Excellent place, excellent attention. Its employees are highly recommended, the facilities very clean, as everywhere the antibacterial gel arriving, of course of the best quality and the products in the ladies' dressing table for hand washing and their care, magnificent !!! Thanks for your kind attention.
starstarstarstarstar dulce maria colin garcia
It's a very clean and covid safety conscious Hotel. Es un hotel con mucho esfuerzo en Sana Distancia y Seguridad en contra del covid.
starstarstarstarstar Alger Aquino
É um ótimo lugar para ficar. Instalações limpas e funcionários muito simpáticos. A comida não é tão boa, mas no geral adoro ficar lá.
starstarstarstarstar Contak Xanchez Guillen
Es un gran lugar para quedarse. Instalaciones limpias y personal muy amable. Los alimentos no están tan ricos, pero en general me encanta hospedarme ahí.
starstarstarstarstar Contak Xanchez Guillen
Excellent place to stay, clean very good service, make you feel at home
starstarstarstarstar Humberto Garcia Start Service
Bom hotel. Confortável. Elegante
starstarstarstarstar Gustavo Nielsen
Esta viagem ao México é realmente muito preocupante, porque foi só recentemente que houve notícia de que a lei e a ordem locais eram muito ruins, então quando saí do aeroporto fiquei um pouco preocupado com a segurança do hotel, não é seguro sair para comer e comprar coisas ... etc. . No entanto, todos os problemas deste restaurante desapareceu, este é realmente um ótimo hotel. Este hotel está localizado no centro da cidade, e o próprio edifício é um grande shopping center com muitos restaurantes, lojas, lojas de departamento ... Mais do que o supermercado, então não há necessidade de sair, toda a comida e compras serão instaladas neste lugar ( Os moradores mexicanos também sugeriram que não saíssemos, considerações de segurança). O quarto foi muito boa e a estadia foi muito confortáveis. Há também um grande supermercado Walmart nas proximidades. Da próxima vez que eu tiver a chance de voltar para a Cidade do México, ainda tenho que morar aqui.
starstarstarstarstar Giant Su
Excelente atendimento e acomodações! Restaurante do local muito bom também, assim como a facilidade de interligar ao centro comercial (shopping) Liverpool.
starstarstarstarstar Juliana Menezes
Hotel muito novo, serviço de primeira como sempre no México, se tem uma coisa boa no México é o serviço de turismo, mesmo que de negócios. Hotel está num complexo com um Shopping o que ajuda muito, assim não precisa pegar mais trânsito para jantar, tem muita opção na praça de alimentação e vários restaurantes também. O entorno do complexo de hotel e shopping está meio caótico, pois ainda não está tudo pronto. Acho que deverá melhorar daqui um tempo. Tem uma academia boa e piscina já cobertura.
starstarstarstar Alex Cornetta
Comodas instalaciones, personal atento y capacitado.
starstarstarstarstar Marco Ponce De Leon
Excelente lugar, muy amplio sus instalaciones son muy buenas, el personal es super amable. La comida de su salón de fiestas esta muy rica.
starstarstarstarstar Dulce Urbina
Buffet was cold
starstarstar Mauricio Barron
Very clean, modern and beautiful hotel. Staff very kind. I loved it and I will definitely be back!
starstarstarstarstar Alessandra Silva
Great hotel and staff. Very clean
starstarstarstarstar Brian Beaty
Excellent staff, great conferencing facility and delicious food.
starstarstarstarstar Anna Grimsrud
El hotel está excelente, las instalaciones de primera y el personal en general muy amable. La ubicación del hotel es muy buena y está dentro de la plaza Toreo con muchas y muy buenas opciones para comer.
starstarstarstarstar Marco Landini
The good: Once you enter the Hotel it is really nice, clean, the food is excellent in the hotel restaurant. The room is really comfortable.The bad: Arriving or leaving to the hotel can be really difficult. One person had to wait 45 min on the last km just to arrive to the main entrance. To go out, I have to cross the street, which does not seem safe, to take the uber, due traffic they don't want to go there.The price for that location, seems quite expensive.If you are going to be on that Hotel and on the mall next to it, great.
starstarstarstar Raul Salinas
Work rooms are not as clean as I would like it to be. Snacks and food service is good during working sessions. Buffet is above average. The hotel in general is beautiful and clean and has very nice modern decor, and it is part of a nice mall that has more than enough stores. The issue is that the location is awful, it's just in the middle of a low class area that looks and feels pretty dangerous.
starstarstar Tomas Legorreta
I was here for an conference, and the conference rooms (multi-purpose rooms) are very confortables, a very good sound, very good vision, the a/c was very comfortable, and the experience with the parking lot was cool. You can arrive there in public transportation, or subway.
starstarstarstarstar Ramiro RodriguezChong
Great customer service and location. Clean and quiet . Fitness area has the right equipment. Pool is shallow but very warm.
starstarstarstar T Vest
First and foremost, amazing customer service! They treat you like royalty the minute you get there. Luxurious, clean and the rooms had great views. The large flat screen TV inside the room was thankfully connected to internet and had YouTube app already installed, so I was easily able to play some good jams while getting ready for a fun night out. Ordered room service real late around 3:00 AM after coming back from the club and Man! Did that food taste good! It was a quesadilla plate. So fresh, you can tell it was made from scratch using only quality ingredients. Although they didn't typically serve freshly squeezed juices ("Aguas Frescas") that late at night, they didn't mind at all to go a little out of their way to make my friend and I one. "Aguas Frescas" are usually cheap Kool-aid type of juice drinks, but this place has definitely exceeded my expectations when it comes to freshly squeezed cantaloupe juice - Mexican style! For the price, I say it was worth it. Oh and one of the best parts of all, is that the hotel is attached to an architecturally-beautiful mall...with an ice skating rink!! Not even the fanciest malls in Texas look this good.
starstarstarstarstar Will C
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