Ótimo hotel
starstarstarstarstar Marco Cesar Sauer
Confortável, elegante
starstarstarstarstar Hebert Closs
Quarto confortável e limpo, ótimo serviço dos funcionários.
starstarstarstarstar Rafael Gama Bortolatto
Tudo muito ótimo, único problema é que meu Samsung não conecta no wi-fi, diz que é um provedor maldoso e que rouba dados, o que pode ser bem verdadeiro
starstarstarstar Rapha Br
Ótimo hotel, bem localizado e bons quartos. Têm um bom pacote, ótima cama, grande e confortável, chuveiro com muita água e quente e internet rápida! Tudo o que vc precisa em um hotel se não vai passar seu tempo dentro do quarto! Frigobar minúsculo e restaurante caro e sem graça. Melhor atravessar a rua e tomar café da manhã em outros lugares.
starstarstarstar Alexandre Mattioli
Um sonho.
starstarstarstarstar Ricardo da Fonseca
Bom, mas não vale pelo preço da diária!
starstarstar Guilherme Guedes Machado
Stayed here last week for a week. Hotel is nice and kept clean. I have 3 minor complaints. Our room was clean and nice. We were in room 6021.
First, The telephone in the room had clearly not been wiped down in a long time. It was full of dust. Wasn’t a big deal because we never needed it. Just made you wonder a little what else hasn’t been cleaned.
Second, there is a bar downstairs with a restaurant. I believe the restaurant is called 1600. Every time I went there to have lunch, it was closed. I’m not sure when this place opens. I never saw it open.
Third, this hotel really rips you off with parking. If you want to park your car, you have to park across the street in a garage and it’s over $30 a day!!! You do have the option to Valet your car and that’s over $50 a day!! Wow that’s crazy to me. Drinks were very expensive at the hotel as well. I guess that is to be expected. It just felt like between parking and prices of drinks and food, they really take advantage of guests.
Staff was very friendly and had no issues there. Over all a nice hotel, just be prepared to pay a lot to park at a hotel that you already chose to give them your money by staying there.
starstarstar Erik Smith
Um dos melhores hotéis que já estive! Eu adorava este lugar. Os funcionários foram tão doces e foi muito bom ter um Starbucks ali de manhã! O centro de convenções era lindo e tudo era mantido tão limpo. Os quartos eram super agradáveis e a pressão da água nas pias e chuveiro era incrível. Gostei muito da academia como parede e o deck da piscina tinha a vista mais linda da cidade! Teve uma viagem incrível e com certeza gostaria de ficar novamente!!
starstarstarstar Kalayla Seehafer
Very good accommodations. lovely little touches in the decor and architecture Excellent staff who did their best to correct any issues. Wait staff for the breakfast grill was top notch and food was excellent. Gym/pool facilities were very nice. we were there for a convention and I appreciated how much the hotel embraced the event.
starstarstarstarstar Frank Hui
Honestly, thought it was going to be better once I booked for my parents. I call at 7am told most likely early check in will be available at 12pm. Call at 12pm, get told rudely no l. Asked the guy to double check and he said “ I literally did” wow, great attitude!
Well my parents were there already and they check in just fine not even 5 minutes later with a room? Love the communication between front desk and who ever answers the phone!
Don’t even get me started on booking, I booked for a specific night and the group coordinators get the dates all wrong even though he keeps mentioning the correct weekdays. On hold for over 30m the first time, 20 minutes the second time.
Breakfast included? I sure paid for it, they mentioned it when clocking in, but my parents were not given anything! They wake up go to breakfast with not being able to eat right away. Waiter goes to check with manager and never comes back.
Terrible experience this year for them.i book their anniversary trips and will definitely be looking somewhere else.
Hope the rest of their stay is better.
star Ashley Nicole
This is one of the best hotels we’ve EVER stayed in. The staff was so friendly especially at breakfast. The staff rushed to seat us each morning and made sure we were taken care of. The breakfast buffet was phenomenal, it was unlike any other buffet I’ve been to. The selection wasn’t the normal. Fresh warm bread pudding, imported cheeses, overnight oats, fresh honey from a honeycomb, blueberry scones and much more. The bed was amazing! So comfortable! Again, we were impressed with the staff, even walking down the hallway they made sure to say good morning or hello.
starstarstarstarstar Ericka Clayton
One of the best hotels I’ve ever been to! I adored this place. The employees were so sweet and it was very nice to have a Starbucks right there in the morning! The convention center was beautiful and everything was kept so clean. The rooms were super nice and the water pressure in the sinks and shower was amazing. I really enjoyed the gym as wall and the pool deck had the most gorgeous view overlooking the city! Had such an amazing trip and would definitely stay again!!
starstarstarstar Kalayla Seehafer
trata de estacionarte en nivel 2, conecta directo al hotel y al centro de exposiciones.
starstarstarstarstar Ag Tc
Excelente hotel. De los mejores.
starstarstarstarstar Arnaldo Materano
The room was really clean & bed/linens were very comfortable & fresh. Room overlooked the park, but was quite. Bath clean w/plenty of fresh white towels.The only reason I gave a 4 star was because there was a little mold in the shower. Had an issue with billing that was resolved within 24 hours.Overall, I would stay again.Staff was great especially valet staff.
starstarstarstar Gloria
wow this place is amazing. my son and his robotics team are staying here for a world competition at the convention center and this place is impressive. blown glass chandeliers, marble floors, fancy furniture and lots of really friendly and helpful employees. the restaurant is fantastic, I got guacamole thinking it was just a snack and it was practically nachos with all the toppings that came on it. it was super yummy. also super pricey, it was 15 bucks for a thing of guacamole and chips!
starstarstarstarstar Michelle Sweeny
Hotel is fine, although I was there for a conference the price did seem high for by comparison, an average hotel. A competitor adjacent to the convention center is much nicer at a better price, Hilton is not living up to the price. I know it's a hotel, but $23 for 4 chicken nuggets seems high.
Fun part.
While my overpriced F350 truck was in the care of the valets, in their "safe" parking lot, the tailgate was stolen. Valets and valet manager we're helpful and apologetic, the parking lot security guard was helpful and apologetic, the Houston Police were helpful and sympathetic. The hotel management was nowhere to be found. Not even a "hey we're sorry, and we appreciate your loyalty have a bottle of water". Nothing. I'm guessing they were too busy to care about a repeat customer, whose company spent lots of money with for the convention had his property stolen while under Hilton's care. Zero concern = zero repeat business.
Pitiful on almost every level.
star Andrew Joseph Cummings
Hacia mucho q no encontraba un hotel donde todo me encanto y me hizo sentir bien!!!! Tienen un servicio de 5 🌟 🤩
starstarstarstarstar Idalia Rodeiro
The best experience ever! The breakfast was amazing. Carmen does the best omelets and fried eggs! Fernando in charge of the bar area in the restaurant was friendly and helpful. Rommel a great server as well! We were greeted by the Manager Miguel Gallegos, and then we were surprised by him with a champagne and chocolates to celebrate our anniversary! Thank you so much Miguel you rock!. Being at Hilton is being at home! We’ll be back soon! Los Hernandez.Quiero destacar en mis tantos años de servicio en esta corporación Hilton quiero Felicitar muy personal al Manager Miguel Gallegos y su valioso personal al mando este joven muchacho y su personalidad humilde lo hace llevar en su vida a un alto nivel profesional y humano doy gracias por tenerlo en esta casa llamada HILTON TEAM AGRADEZCO con mi entera atención tener a este joven talento a ser promovido de nuevas tareas gerenciales Manager General de alguna propiedad en alguna parte del mundo entenderé que será todo un éxito verlo llevar al triunfo con sus logros adquiridos a esta cadena de Hoteles de alta gama no ahí manera de no pararse y tomarse una fotografía junto a él y todo su personal visitar Hilton America Houston Downtown es vivir grandes emociones y sorpresas sus desayunos exquisitos la atención al visitante es fuera de toda expectativa ver la actividad laboral y la supervision inmediata para darle la mejor bienvenida es excelente la llegada a este hotel es vivir una paz y tranquilidad sin querer irte es parte de ellos simplemente estoy feliz de ver a tantos chicos dedicados a sus actividades con la mejor visión profesional para darle a todo aquel los visiteI want to highlight my many years of service in this Hilton corporation. I want to personally congratulate Manager Miguel Gallegos and his valuable staff in charge of this young man and his humble personality makes him lead his life to a high professional and human level. I thank you for having him. in this house called HILTON TEAM I THANK with my full attention to have this young talent to be promoted from new management tasks General Manager of some property in some part of the world I will understand that it will be a success to see him lead this chain to victory with his achievements acquired of high-end hotels there is no way not to stop and take a picture with him and all his staff visiting Hilton America Houston Downtown is experiencing great emotions and surprises its exquisite breakfasts the attention to visitors is beyond all expectations seeing the work activity and the immediate supervision to give you the best welcome is excellent the arrival at this hotel is to live a peace and tranquility quilidad without wanting to leave is part of them I am simply happy to see so many guys dedicated to their activities with the best professional vision to give to everyone who visits them
starstarstarstarstar L' Chino Hernandez
Excelente servicio y calidad, 100% recomendable, lugar seguro y amplio, frente al estadio del Dynamo y a pocas cuadras del de los Astros.
starstarstarstarstar Alejandro Delmas
Fantástico hotel ubicado en el Centro de la ciudad. Habitaciones muy confortables, impecables, con una vista increíble. El personal muy atento, el servicio de limpieza excelente al igual que la atención en el mostrador de ingreso. Nos encantó.
starstarstarstarstar Gabriela Salomom
El hotel está muy suave, tiene una vista spectacular y en muy buena locación. Lo que no me gustó es que cuando reserve el cuarto me dieron un precio pero cobros extras siguieron apareciendo. Al final pague cómo un 30% extra.
starstarstar Lorenzo F. Ochoa
Bonito hotel, interesante diseño que lleva a través de todo el edificio. Buenas habitaciones, muy tranquilo, hotel muy grande. Fantástica piscina con vistas al horizonte de Houston. Aparcamiento caro, con un sistema de pago confuso.
starstarstarstar Sidney C
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