Great location. Lovely terrace bar, impeccable service from the bartenders. The rest, not so much. Pool is decent but there's no service what so ever. I stayed for a week at one of the cheaper rooms (first floor, street view) and while paying for five, experienced a two- or three-star hotel. Outside my room was a ventilation duct, apparently missing a diffuser, horribly noisy. Air-conditioning just wasn't working. Room outdated, probably great in the 80's. The indifference from reception regarding the bugs in my room was the most fascinating part of my stay: he had them at home and was still alive, so nothing to worry about, expressed nuisance went well above their heads. Will definitely not visit again.
starstar Erik P
Our AC wasn't working when we got there. The front desk employees were beyond unhelpful. They were slightly rude. I don't speak a lot of Portuguese; but when you hear things muttered in an unkind tone with annoyed faces, they are likely not saying nice things. They told us the AC was out in the entire hotel. It was not. I'm only giving three stars because we saw a woman from house keeping, managed to let her know what was wrong, and she brought maintenance to us. They promptly fixed the issue, no thanks to the front desk liars.
starstarstar Karin Johnston
Elevator HELL. Old hotel that once was a 5 star but needing a massive investment now. Location great, parking a few 100m away.
Book a room on the 1st floor if not you spend all your time waiting for a lift. So many people we saw taking the stairs as we did. Breakfast was chaos. Queues of people piling their plates high like a nuclear holocaust was coming and towels on beds way before that. RIDICULOUS.
starstar david holvey
Hotel is a fabulously located. The hotel is old and needs updating slightly but has excellent facilities. The rooms are reasonable, but the issue is they do not have hot drink making facilities in any rooms. The breakfast is very very poor for a supposed 5 star. Poorest breakfast I've had in a 5 star. The hotel In reality is a 4 star but charging 5 star prices due to its location on the beach.
starstarstar Jason Jennings
Beautiful hotel in perfect location on the sea. I highly recommend the executive double suite on the top floor facing the sea. The smaller rooms are also very spacious and well equipped with all the regular amenities of this standard of hotel. Lots of very nice local restaurants and a little supermarket across the road. Positioned in an exclusive part of the Algarve, I feel safe to walk outside at night. Lovely walk to the the historical military fort at the end of the road. Easy access for wheelchair and disabled people and if you fancy your chances, there is of course the big casino on the lower 2 levels. One of my regular favourite places.
starstarstarstarstar Dan Ross
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