Nice la quinta
starstarstarstarstar Gilberto Hernandez
Under renovation it will be good soon. Had a construction smell in the hallway but not as bad in room.
starstarstarstar Paul Zimmer
Se eu pudesse deixar uma nota zero, eu o faria. Edifício em construção e eu deveria ter procurado comentários antes de reservar b / c agora vejo os outros comentários terríveis e eles estão bem! Eles afirmam que as reformas da Expedia estão afetando apenas a piscina e a sala de ginástica, mas isso é mentira. Declara um café da manhã completo e isso é mentira. Não há telefones nos quartos. Não há como pendurar roupas no quarto. A tomada na mesa só funciona se as luzes estiverem acesas, então escusado será dizer que telefones e dispositivos não foram carregados durante a noite, pois preciso das luzes apagadas para dormir. Eles desligaram a água sem aviso prévio, duas vezes durante a nossa estadia de fim de semana (uma vez enquanto meu filho estava tomando banho). A pressão da água no chuveiro era horrível. A água mal estava morna, e a pouca água morna que havia não durou muito. Desci as escadas para falar com um gerente na primeira vez que a água foi cortada e o proprietário estava falando muito agressivamente, rude, e me disse que tinha coisas mais importantes com que se preocupar. As janelas estão quebradas, todo o hotel é uma zona de construção e não há avisos além de entrar em uma placa dizendo “durante as reformas, pode haver barulho e bagunça durante o dia”. As toalhas parecem sujas, todas manchadas e não as toalhas que normalmente veríamos em um hotel. O elevador está muito instável (mais do que o normal) e não tem nenhum sinal de ter sido inspecionado como deveria. O alarme de incêndio disparou durante a nossa estadia às 6 da manhã e corremos para baixo e o funcionário no balcão parecia despreocupado e nenhum cuidado no mundo que expressamos preocupação com um alarme de incêndio. Perguntamos se ele ligou para o 911 e ele apenas olhou para nós dizendo que não sabia que estava acontecendo. Eu geralmente sou compreensivo com as situações e nunca deixo uma crítica ruim, mas isso foi horrível e eu nunca iria querer gastar dinheiro com um lugar onde o próprio dono estivesse bem em falar com um cliente do jeito que ele fez, a ponto de eu disse a ele que me senti desconfortável com a maneira como ele estava falando comigo. Também não é permitido o uso de salas de conferência, pois elas estão sendo usadas para armazenar itens para reformas. Atendimento ao cliente horrível. Fuja desse negócio! Não vale a pena ficar!
star Suzanne Tooley
Horrible. Dirty. Old. Not worth spending your money on. My husband booked this time and apparently found the reviews that the owners family wrote because I found the real reviews, after the fact. We’re from Dallas, and I’ve stated in several La Quintas that were wonderful. This one is not. Breakfast was non-perishable snacks. Look elsewhere.
star Renee Bell
If I could leave a zero rating I would. Building under construction and I should’ve looked up reviews before booking b/c now I see the other terrible reviews and they’re all right! They state on Expedia renovations are only effecting pool and fitness room, but that’s a lie. States a full breakfast and that’s a lie. No phones in the rooms. No way to hang clothes in the room. The outlet on desk only works if the lights are on, so needless to say phones and devices didn’t get charged during the night since I need the lights out to sleep. They turned off water without notice, two times during our weekend stay (once while my son was showering). Water pressure on shower was horrible. Water was barely luke warm, and the little warm water there was didn’t last long. I went downstairs to talk to a manager the first time the water was shut off and the owner was very aggressively talking, rude, and told me he had more important things to worry about. Windows are broken, the whole hotel is a construction zone and no warnings other than upon entering a sign saying “during renovations May have loud noise and a mess during the day”. Towels appear dirty, all stained and just not towels we’d normally see in a hotel. Elevator is very shaky (more than normal) and doesn’t have any signs of it ever having an inspection as it should. Fire alarm went off during our stay at 6am and we rushed downstairs and the employee at the counter seemed unbothered and no care in the world that we expressed concern of a fire alarm going off. We asked him if he called 911 and he just stared at us saying he didn’t know it was going off. I’m usually understanding to situations and never leave a bad review, but this was horrible and I never would want to spend money with a place where the owner his self was ok with talking to a customer the way he did, to the point I told him I felt uncomfortable with the way he was talking to me. Also not allowed to use conference rooms as they are being used for storing items for renovations. Horrible customer service. Steer away from this business! It’s not worth the stay!
star Suzanne Tooley
Este lugar é horrível! Depois de estar em uma viagem de carro de 7 horas, eu estava todo animado para uma noite agradável em um hotel. Chego lá e o elevador está fazendo barulhos estranhos, e a piscina e a banheira de hidromassagem estavam quebradas. Também não havia telefone e as camas são muito desconfortáveis. Eu recomendo não ir a este hotel.
star Josiah Lambert
This place is horrible! After being in a 7 hour car drive, I was all excited for a nice night in a hotel. I get there and the elevator is making weird noises, and the pool and hot tub was broken. There was also no telephone and the beds are very uncomfortable. I recommend not going to this hotel.
star Josiah Lambert
Tiene 50 de descuento ( está en redemolacion.)
starstarstarstarstar Agustin Gandara
Absolutamente horrível!!! Eu definitivamente não recomendo este lugar!! Experimentando o trio, serviço ao cliente inexistente (na fronteira com desagradável), condições abismais de propriedade e comodidades horríveis de quarto ... Eu sugiro olhar para algumas das outras propriedades da região.Depois de puxar até a porta, eu não tinha certeza sobre o que esperar. Havia colchões e caixotes bloqueando a entrada. Parecia estar em construção ou ainda em construção. Eu não tinha como saber a verdadeira condição até chegar ao meu quarto muito mais tarde. A aparência do saguão não era tão ruim; Gostei do esquema de cores. É isso porque a atitude da equipe de check-in foi muito sucinta.Dentro do quarto: o banheiro mal funcionava (temos que continuar adicionando água para dar descarga), o chuveiro não estava bem preso, a pressão da água era uma piada, e o meu favorito era a rachadura gigante no teto, que tinha a aparência de que ia desmoronar.Esta foi a minha primeira vez em qualquer um dos locais da La Quinta, escusado será dizer, (mesmo que eu vá de qualquer maneira) tenho certeza de que será a minha última. +
star Alisha T
O edifício do hotel está a necessitar de algumas reparações, grandes e pequenas, que resultaram da falta de preocupação e cuidado dos antigos proprietários e gestores. No entanto, os novos proprietários e gerentes contrataram uma construtora para reformar o hotel, que permanece aberto durante a construção dos andares superiores. O serviço ao cliente foi excelente e a simpatia foi excelente. Minha esposa teve uma emergência médica enquanto estávamos lá, e o proprietário entregou pessoalmente suprimentos de primeiros socorros em nosso quarto e a verificou antes de sairmos do hotel para passar o dia com nossa família. Um ótimo lugar com um quarto limpo e uma ótima noite de sono!!! :) 😴
starstarstarstarstar Michael Pope
Absolutely horrible!!! I would definitely NOT recommend this place!! Experiencing the trifecta, non-existent customer service(bordering on obnoxious), abysmal property conditions and awful room amenities... I would suggest looking at some of the other properties in the area.After pulling up to the door, I was unsure about what to expect. There were mattresses and crates blocking the entrance. It looked as though it was under construction or still being built. I had no way of knowing the true condition until getting to my room much later. The lobby's appearance wasn't too bad; I liked the color scheme. That's it though because the check-in staff's attitude was very curt.Inside of the room: the toilet was barely functional (we had to keep adding water in order to flush), the showerhead wasn't secured properly, water pressure was a joke, and my favorite was the giant crack on the ceiling, that had the appearance it was going to cave in.This was my first time staying at any of the La Quinta locations, Needless to say,(even though I will anyway) I'm pretty certain it will be my last. +
star Alisha T
The hotel building is in need of some repairs, both major and minor, which resulted from the previous owners' and managers' lack of concern and care. However, the new owners and managers have contracted with a construction company to renovate the hotel, which remains open during construction of the upper floors. The customer service was excellent and the friendliness was superb. My wife had a medical emergency while we were there, and the owner personally delivered first aid supplies to our room, and checked on her before we left the hotel for the day to be with our family. A great place with a clean room and a great night's sleep!!!:) 😴
starstarstarstarstar Michael Pope
Experiência horrível apenas teve que sair imediatamente. Passei um dia neste hotel (que reservei por 4 noites) Primeiro, o local estava em construção e havia um vazamento no segundo andar que, quando atravessava as telhas do teto, encharcava o caminho e fazia tudo vender horrível. O banheiro do quarto de hotel do segundo andar estava coberto de formigas. Terceiro - ao contar à recepção sobre as formigas, eles colocaram minha esposa e eu no segundo andar. Quando lá eu deitei na cama por 7 minutos talvez e fui mordido por percevejos para cima e para baixo na minha perna e braços direitos.E, finalmente, quando eu fui para a recepção NOVAMENTE para dizer-lhes que estamos saindo e queremos um reembolso para o resto dos dias que íamos ficar. Foi-me dito que ele não pode fazer nada agora e eu tenho que voltar amanhã para falar com um gerente. NÃO VÁ A ESTE HOTEL!!!
star Ammar Jaber
Todo o lugar estava em construção. Gostaríamos que eles tivessem nos dito antes de fazermos a reserva. A piscina e a banheira de hidromassagem estavam fechadas. O primeiro andar tinha um cheiro terrível. As pessoas acima de nós faziam barulho (portas batendo, batendo os pés) até tarde da noite. O quarto vizinho tinha um despertador programado para 4h50 todas as manhãs, que tocava por 15 minutos. (Acho que não havia ninguém na sala, acho que precisava ser desconectado). O café da manhã era mínimo. Algumas lanchonetes, iogurte, ovos cozidos, muffins minúsculos, alguns cereais, café, algumas frutas. Havia uma toalha suja deixada em nosso quarto no check-in. A cama era confortável o suficiente e o frigorífico funcionou em nosso quarto.
starstarstar Daisy Lynn
Horrible experience just had to leave right away. Spent a day at this hotel (which I was booked for 4 nights) First- the place was under construction and the was a leak in on the second floor that when through the ceiling tiles and soaked thethe walk way and made everything sell horrible. Second- bottom floor hotel room bathroom was covered in ants. Third- when telling the front desk about the ants they put my wife and I on the second floor. When there i layed on the bed for 7 mins maybe and got bitten by bed bugs up and down my right leg and arms.And finally when I went to the front desk AGAIN to tell them we are leaving and we want a refund for the rest of the days we were going to stay. I was told he can't do anything right now and I have to come back tomorrow to talk to a manager.. I am not going back.. I called customer service for Wyndham hotels to let them know how horrible this place was..DO NOT GO TO THIS HOTEL!!!
star Ammar Jaber
The whole place was under construction. We wished they'd have told us before we booked. The pool and hot tub were closed. The first floor smelled terrible. People above us were loud (slamming doors, stomping) until late in the night. The neighboring room had an alarm clock set for 4:50am each morning that would sound for 15 minutes. (I don't think anyone was in the room, I think it needed to be unplugged). The breakfast was very minimal. Some snack bars, yogurt, boiled eggs, tiny Muffins, a few cereals, coffee, a couple pieces of fruit. There was a dirty towel left in our room upon check in. The bed was comfortable enough and the fridge worked in our room.
starstarstar Daisy Lynn
No es cómodo, no tiene buena atención
starstar Francisco Javier Medina Cardenaz
This LA Quinta is good as a decent hotel on the north side of town for a good price could be. It appears they recently renovated some of the building, and are still working on others.First the good things. 1. Again, recently renovated away from the yellow and green La quinta look to the modern Grey look. The rooms were (at least the one we stayed in) renovated as well fresh paint, tile, carpet and counters. 2. Front desk staff was alright, not rude, but certainly not like he enjoyed his job. 3. The bathroom was actually nice and had very hot water.Now for the bad, and the 3 stars. 1. The AC was awful. It's not summer here, it was 75 degrees in Nov and the AC could barely keep the room a decent cool temperature. Also, I switched the fan to high to keep some air circulation in the room and it would still cut off every 5 minutes for 5 on and 5 off. It made the room very hot and stuffy making it difficult to sleep. 2. Now this isn't necessarily bad, but it was bad for me. The beds are VERY firm. Someone else might enjoy that, but I sure didn't. And the pillows basically don't exist, they smush flat when you put pressure on them. Between the bed and AC, I got about 3 hrs of sleep. 3. The shower water pressure was so low. I had to basically crouch and stand under the stream of water vs it coming out towards you like it's supposed to.I didn't try the breakfast, so can't comment, but I did see a ton of boxes for what appears to be new chairs and tables. So hopefully that's nice for someone else. Overall, not a bad experience, I've had worse. But certainly had better, hence the 3 stars.
starstarstar Brandon Coffey
El hotel mas cercano a la oficina de USCIS en San Antonio, TX
starstarstarstarstar Carlos Ugartechea
Dormi rico..
starstarstarstar Cristian Orozco
Mal lugar, no dan ni desayuno y los cuartos apestan a perro. No vuelvo a quedarme ahi.
star Uriel Sanchez
Excelente tienen la mejor atención al cliente las recamaras están buen limpias y descansas de lo más lindo lasinstalaciones en general están muy bien
starstarstarstarstar Marlon Gonzalez
el lugar esta cuidado y muy bien localizado. el Front Desk necesita ser más cordial.
starstarstarstar K. Kay
Buena ubicación pero muy sucio. El servicio a dejado de ser bueno.
starstarstar Jorge Gonzalez
Hotel limpio, habitación amplia, area de desayuno amplia, buen servicio.... si regreso
starstarstarstar Ing. Sergio Escobar
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