Really great price for this location. Spacio6s room. Television only had 2 channels though. Swimming pool and parking bonus
starstarstarstar P. C.H.
Super céntrico, con muy buena ubicación, muy limpio y muy cómoda la habitación....
starstarstarstarstar Alejandro Juárez
Habitaciones comodas y limpias, la alberca agradable, buena atención y buena ubicación. Estuvimos batallando con el control del AC pero está acorde al precio
starstarstarstar Reynaldo Lomeli
Habitaciones comodas y limpias, la alberca agradable, buena atención y buena ubicación. Estuvimos batallando con el control del AC pero está acorde al precio
starstarstarstar Reynaldo Lomeli
Super céntrico, con muy buena ubicación, muy limpio y muy cómoda la habitación....
starstarstarstarstar Alejandro Juárez
Great location, great rooms, great staff, great stay!
starstarstarstarstar Leonard Rosenfield
Tudo é muito bom, muito limpo, a gente foi operado por uma semana e o serviço de limpeza era muito bom.
starstarstarstarstar Maria Guadalupe Lara
Gostei por ser confortável e perto de tudo👍
starstarstarstarstar Rosa Anaya Casillas
Excelente serviço, boas intenções. Funcionários simpáticos e prestativos.
starstarstarstarstar Miguel Silva Rueda
Hotel muito bom. Muito limpo e com bom preço
starstarstarstarstar Miguel Angel Moreno Alcala
Muy bonito hotel. Muy limpio y ha buen precio
starstarstarstarstar Miguel Angel Moreno Alcala
Excelente servicio de los chicos de recepción, super a gusto la habitación, muy limpia, al igual que la alberca, y Excelente ubicación
starstarstarstarstar Karly Mendoza
Execelente servicio, buenas intenciones. Personal amable y servicial.
starstarstarstarstar Miguel Silva Rueda
Me gusto por comodo y esta serca de todo👍
starstarstarstarstar Rosa Anaya Casillas
Esta muy bien todo muy limpio,estuvimos operados una semana y el servicio de limpieza muy bien
starstarstarstarstar Maria Guadalupe Lara
Simply the Best convenient to everything excellent customer service beautiful property
starstarstarstarstar Sahyini Morningstar
Já estive em muitos hotéis antes, mas o tratamento que recebi neste hotel não recebi em nenhum outro. Os quartos são confortáveis e agradáveis e sua localização é muito próxima das praias e centros de diversão noturna. Eu estou muito satisfeito
starstarstarstarstar Alejandro Gomez
He estado en muchos hoteles antes pero el trato que recibí en este hotel no lo he recibido en ningun otro. Las habitaciones son cómodas y agradables y su situación es muy cercana a las playas y centros de ocio nocturno. Me voy muy satisfecho
starstarstarstarstar Alejandro Gomez
Muita gente sem máscara.. horrível
star Clayton Goncalves
We have been travelling through Mexico for 3 weeks and Hotel Encantada was the worst experience at all. The room was very noisy, the bus station is just across the street and the whole time we were listening to a machine announcing bus arrivals and departures. There was no balcony.
The reception staff was absolutely useless, they were not able to help us, tourists, to arrange anything. Not even to advise where we can buy a bottle of water in the middle of night when we arrived. And the oxxo shop was just around the corner!
On top of this all, after checking out in a hurry, I realized I forgot a shirt in our room. I immediately asked the receptionist to check and give it back to me. They asked the cleaning lady, she claimed to know nothing and find nothing. I believe I was pretty insistent and still, they did not return it. So the cleaning lady or the reception staff either stole the shirt or threw it away and did not confess to either.
I would NOT recommend to anyone to stay in this useless stealing place.
star KATKA Kulhánková
Spruce and location is good but parking is a challenge
starstarstar Carlos Gonzalez
A nice hotel. Quite close to Coco Bongo and the Pata Del Carmen beach. The other advantage is that it is quite close to the ADO bus stop so travelling to places like Tulum, Coba, Chichen Itza is also fairly easy! It's really economical and well maintained with a very friendly staff!
starstarstarstar Navin Dsouza
Very nice , comfortable beds & clean rooms with air conditions & swimming pool.The only thing is that I wanted to be closer to the beach .but highly recommend.
starstarstarstar Javier market
The room are big and comfortable, they have ac, kitchen with utensils and refrigerator.. the pool is small and outs common. You can't smoke in the room but there is smoking area near the pool. The receptionist are very friendly the help with anything you want.. you can leave your bags with the reception if you come early or checking out late..
The check out and check-in are at 12 noon.
It's next to ado alternative stop and 5 blocks from the beach, 2 blocks from Coco bongo
starstarstarstarstar Ravindranadh Yelugula
Location was really good. 5 mins from the Main Street Pool was fairly clean 8/10 for cleanliness, only 4 sun beds that hit the sun. Lack of atmosphere, needs some background music.Staff were ok, our cleaners were very good but Oscar the main receptionist was amazing. He recommended so much for us and helped us out in every need. We can’t praise him enough!Last minute booking for a 7 nights and we booked a large apartment that sleeps 4 and a child. 2 double beds. 1 double each, they were hard..( hospital beds basically) Kitchen was great, with large fridge and stovetop and microwave. Freezer came in handy too. But didn’t have much equipment for 2 people especially not for 5.. Air con only in the bedroom but that was great, smart tv with Netflix was also a nice touch.Great shower, lots of toiletries. Within walking distance to 3 supermarkets (5-10 mins)Would rate 5 stars but beds were hard and not well equipped kitchen. 5 stars for Oscar!
starstarstarstar Pewtravs
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