Hotel bom, mas poderia ter um café da manhã melhor
starstarstarstar Marcos Nascimento
Os quartos eram bons, embora um tinha um problema de ac e um banheiro rachado. não podíamos mudar de quarto porque estava lotado, então tivemos que ficar sem água durante a noite, o que não foi divertido, mas compreensível que eles não pudessem consertá-lo imediatamente. O café da manhã estava delicioso. Um lugar decente para algumas noites
starstarstar Debraliz Rodriguez
The rooms were nice although one had an ac issue and a cracked toilet. we couldn't change rooms because it was fully booked so we had to be without water for the night which wasn't fun but understandable that they couldn't immediately fix it. Breakfast was delicious. A decent place for a few nights
starstarstar Debraliz Rodriguez
Fui fazer café no quarto e uma cápsula de café que sobrou foi deixada lá. A recepcionista não se importou muito. O café da manhã é bom e os quartos são bons, cama para mim era confortável, travesseiros, mas não tanto. Acima de tudo eu ficaria em outro novamente
starstarstar Tara Hunt
Quarto limpo! Piscina e ofurô foram fantasticamente mantidos e temos todos eles para nós. O café da manhã estava gostoso! Meus filhos adoraram os waffles de rolo de canela. Mas o mais importante, deixei um item muito importante no meu quarto de hóspedes, e Bina foi TÃO prestativa e atenciosa em devolver o item para mim. Obrigada!!
starstarstarstarstar Luisa Perkes
Ótimo lugar, quartos enormes. Tudo estava limpo e agradável. Ótima experiência, altamente recomendado. Eu tenho que adicionar o tratamento animal de apoio emocional. Tudo o que eles exigem é abordar a política padrão de animais de estimação que QUALQUER animal de estimação deve seguir. A senhora foi extremamente gentil com o cachorro da minha esposa. Obrigado
starstarstarstarstar Rodney Norred
Went to make coffee in room & a left over coffee pod was left in there. Front desk clerk didn't really care. Breakfast is good & rooms are nice, bed to me was comfy, pillows however not so much. Over all I would stay in another one again
starstarstar Tara Hunt
Clean room! Pool and hot tub were fantastically maintained and we got them all to ourselves. Breakfast was yummy! My kids loved the cinnamon roll waffles. But most importantly, I left a very important item in my guest room, and Bina was SO helpful and accommodating in getting the item back to me. Thank you!!
starstarstarstarstar Luisa Perkes
Great place, huge rooms. Everything was clean and nice. Great experience, highly recommended. I have to add in the emotional support animal treatment. All they require is addressing standard pet policy that ANY pet should follow. The lady was extremely nice about my wife's dog. Thanks
starstarstarstarstar Rodney Norred
A equipe da recepção foi muito simpática e prestativa. Eles deram um passo extra para encontrar minha associação Choice para mim, para que eu ganhasse os pontos pela nossa estadia. Nós fomos originalmente colocados em um quarto no andar de cima, mas os últimos ocupantes estavam fumando maconha bastante e não havia como dormir lá. O homem da recepção pediu desculpas e ficou feliz em nos acomodar com outro quarto.A piscina interior é muito agradável e quente. Em um dia quente, pode estar muito quente, mas em nossa estadia foi perfeito. Foi mais difícil encontrar uma piscina coberta perto de nós do que você imagina. A banheira de hidromassagem era quente e bastante agradável. Ao todo, ambos eram bastante limpos e agradáveis em comparação com outros nos hotéis econômicos que usamos com freqüência.Era um hotel limpo e adequadamente atualizado, com um balcão de café da manhã agradável, mas pequeno. Ele incluiu uma máquina de waffles. Foi uma bênção.O quarto era agradável e limpo, e apreciei o espaço separado para o sofá-cama, para que as crianças tivessem sua própria TV e seu próprio espaço. Os quartos do andar de cima têm uma porta entre a cama e um sofá-cama, então isso é bom para mães e pais. A pequena área da cozinha era um privilégio muito legal.Eu esperava a seguinte reclamação porque viajamos da Califórnia para a Flórida e esse problema está em toda parte. É o novo padrão em camas econômicas: muito firmes com uma ilusão de suavidade. Não sei por que essa é a nova tendência, mas não é "confortável". Talvez para alguns, jovens ou crianças muito magras, isso seja confortável, mas nunca consigo dormir bem com isso. Por um tempo lá, você teria sorte e um hotel mais antigo ainda teria os velhos colchões barulhentos antes de comprar essas desculpas horríveis para lugares de descanso. Prefiro as camas velhas. De qualquer forma, eu sei que é muita reclamação, mas o bem realmente supera o mal. Como eu disse, parece ser o único tipo de cama disponível, a menos que você gaste muito mais.
starstarstarstar Amanda Reigel
Escolhi este hotel pela localização. Está localizado a dez minutos do Teatro Gótico, dez minutos de Red Rocks. Check-in foi um pouco desorganizado; eles estavam treinando um novo funcionário da mesa. Quarto era confortável. Piscina é aquecida, água morna. Eu ficaria lá novamente, sim.
starstarstarstar Brent Elliott
Quando chegamos aqui os lençóis não estavam nem limpos, havia sujeira e comida seca nas camas. Pedimos para eles trocarem os lençóis e eles não trocaram, apenas um cobertor para deitar em cima da cama suja ou para mudar nosso quarto em outro andar, o ponto era que estávamos em frente aos nossos amigos, então não queríamos nos mudar quartos. Além disso, a academia tem literalmente 3 equipamentos e 1 está quebrado. Também ao ligar para a recepção pedindo serviço de quarto, a senhora da recepção disse "desculpe, estamos muito ocupados" não tivemos serviço de quarto toda a semana que estivemos aqui sim. Também estamos em uma suíte pagamos $ 1800 por isso. Não estamos pedindo muito, especialmente o preço que pagamos por 1 quarto. Isso não é para as empregadas. Além disso, toda vez que descíamos, a senhora da recepção olhava para nós com um olhar desagradável como se a irrássemos. Desculpe, estamos empolgados por estar de férias e estamos um pouco barulhentos, mas não muito e não à noite.
star Allie Posey
When we got here the sheets weren't even clean, there was dirt and dried up food on the beds. We asked them to change the sheets and they wouldn't, only a blanket to lay on top of on the dirty bed or to change our room on another floor, the point was we were across from our friends so we didn't wanna move rooms. Also the gym is literally 3 pieces of equipment and 1 is broken. Also when calling the front desk asking for room service, the front desk lady said "sorry we're too busy" we haven't had room service this whole week we've been here sooo yeah. Also we're in a suite paid $1800 for it. We're not asking for much at all especially the price we paid for 1 room. This is not towards the maids at all. Also every single time we'd come downstairs the front desk lady would stare at us with a nasty look like we annoyed her. Sorry we're excited to be on vacation and we're a little loud but not much and not at night.
star Allie Posey
Chose this hotel for it's location. It's located ten minutes from Gothic Theater, ten minutes from Red Rocks. Check in was a bit unorganized; they were training a new from desk employee. Room was comfortable. Pool is heated, warm water. Would I stay there again, yes.
starstarstarstar Brent Elliott
The front desk staff was very helpful and friendly. They took the extra step to find my Choice membership for me, so I would get the points for our stay. We were originally put in an upstairs room, but the last occupants had been smoking weed pretty heavily and there was no way we could've slept in there. The desk man apologized and was happy to accommodate us with another room.
The indoor pool is very nice and warm. On a hot day, it may be too warm, but on our stay it was perfect. It was harder to find an indoor pool near us than you'd think. The hot tub was hot and quite nice. Altogether both were quite clean and pleasant compared to others in the budget hotels we frequently use.
It was a clean and appropriately updated hotel, with a nice but small breakfast counter. It included a waffle maker. It was a blessing.
The room was nice and clean, and I appreciated the separate space for the couch bed so the kids had their own TV and their own space. The upstairs rooms have a door between bed and pull out sofa, so that's kinda nice for moms and dads. The little kitchen area was a very cool perk.
I expected the following complaint because we've traveled from California to Florida and this problem is everywhere. It's the new standard in budget beds: very firm with an illusion of softness. I don't know why this is the new trend, but it's not "comfort"able. Maybe to some, very thin young people or children, this is comfortable, but I can never get a good night of sleep on these. For a while there, you'd get lucky and an older hotel would still have the old squeaky mattresses before they bought into these horrible excuses for resting places. I'd rather have the old beds. Anyway, I know that's a lot of complaint, b ut the good really did outweigh the bad. As I said, it seems to be the only kind of bed available unless you splurge a lot more.
starstarstarstar Amanda Reigel
Well, my wife and kids and I decided to do a staycation. We booked the room roughly a month before our planned visit. During the visit, on the second day, one of my children became ill. We had to cancel the rest of our mock trip and make sure that he had the care he needed. I asked the front desk if it would be at all possible for us to be discounted on the remaining stay or if there was anything that could be done. The woman that I spoke to, was one of the meanest spiteful people that I've come across. She claimed that because the hotel was booked as a deal, there's no way to refund any money. Not only would she rude with me but also my wife who was very concerned about our youngest child. I did end up calling corporate to see if there might be any chance that we could get somewhat of a refund. The corporate customer service was outstanding and they seem to want to help. What I came to realize was that corporate really doesn't have any rights to refund a stay or manage the individual hotels effectively. I understand that we were asking for a pretty big favor and I understand why the policy is how it is. If the hotel clerk was at least a little bit understanding, we would have accepted it and moved on. This woman also told me that I could speak to the manager the next day about possibly getting a small refund. We waited patiently and I called the next day. The hotel did a good old switcheroo and the night person said that the day person was the manager and the day person said the night person was the manager. To say the least, we will not be visiting that location again, I've had good luck with other hotels in the same umbrella. Umbrella. If you're reading this, please reconsider staying at this hotel. It just wasn't worth the headache and disrespect
star Douglas Blease
Es.un lugar muy confortable para descansar
starstarstarstarstar Laura Gonzalez
Nos alojamos solo una noche mi esposa y yo la habitación tenía hot tube y cama king muy cómodas, el desayuno estuvo excelente y la atención muy buena.
starstarstarstar Jose Rodriguez Sr.
Es bueno
starstarstarstarstar Todd Riceman
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