I would highly suggest NOT book this hotel if you have anywhere else to stay.
1. check in - I called them ahead that I would be checked in late in the night, around 10pm.
There were two men inside the lobby counter, one was the hotel manager, one was the clerk. The clerk was nice, processing the paper work, but they kept me outside by a small window, with a gap you can insert your credit to them. They refused to let me in the lobby. It's dark and windy outside, the clerk told me it was not a very safe neighthood. Suggested me not walk anywhere alone. OMG, not safe, and you kept a women and a little girl standed outside during the check in???? what kind of people do that??
2. The room - very smelly! Not clean, had strong weird smell, I booked a room with two double beds, with my daughter. It's late, we did not have other choice. We really needed to do laundary, we were on a long road trip before arrived this place. Found out the laundary room had two washers and two dryers, very old ones, two of them were out of order, very dirty. Asked for detergent, they didn't have it. There is a home depot next street, but they asked me not to go at night time, wait until the next morning. Well, I gave up. I barely slept that night, the hall way was wide open to public, anyone could walk in and knock your door.
We checked out very early the first thing in the morning. Run as far as we can...
This Hotel had nothing for anyone to come back for. It's not cheap, one night cost is $202, it was like a junk yard.
star Jian Lin
The floors were so dirty our feet were black and the beds weren't what it said online we were supposed to get Queens instead we got two doubles. The air conditioning vent was full of mold. The continental breakfast was only waffles. And that's why we booked these rooms they came with a free breakfast. The room itself was filthy. And outside the front door smells like human urine.
starstar Slayer Mom
I should've known by the picture of the building not to book but the price was right so I booked anyway. Upon check in I was given a room in the 2nd building in the back which I didn't feel comfortable with so I asked to change my room in the building where the Lobby was and in the corridor. The first room had an odor but I didn't mention it because I wanted to see if the 2nd room would too.
Guess what? The 2nd room had an odor too! I was not about to find out if the the 3rd room smelled, so I politely went back to the Lobby and requested a refund. I was asked why I wanted to cancel and told the employee because both rooms had an odor and were not clean to my standards. The employee suggested I switch to another room but I declined his offer. He told me that would be the only option because my booking was non-refundable. I told him I understood but if a room has mold in it that overrides the non refundable policy any day. The guy gets on the phone to call the Hotel Manager because I suggested that he do so and I'm able to receive my refund. I'm happy that I got my refund and that's the only reason why I gave this hotel 2 stars.
This place needs to be renovated, sanitized and cleaned better in my humble opinion.
starstar Kendra Allen
Enjoyed our stay. Until last day. Main manager asked me to take my belongings down to the parking lot in back some it was check out so I did. No longer than four mins goes by and hes said if i dont leave the premises hes calling the cops, funny thing is as he was saying that cops were on phone. I'm trying to change my behavior but boy I wanted to break his jaw no offense. Everyone else is really cool and I enjoyed my stay I would do it again as long as the main manager is not working very inexpensive if you don't have the financial funds to go to a Holiday Inn I would suggest this place to anyone thank you
starstar Gabe Garza
The only place in the area that's under 100$ a night.
The room I stayed in however had two burnt out lights, two broken light switches, and the towels had hair in them.
The actual service was great, front desk was kind, house keeping was kind, and this is my second time staying
starstarstar Nala Hedges
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