It was my first time stayed in this hotel, one of the Luxurious residences. The room i booked was. ( one bed room suite with private pool ). My family loved it, so big so fancy plus it have kitchen so you can cook your own food you like. The private pool does not suite children cuz of its depth, thus they have a kids pool in public area. Moreover they have kids club, kids play area. I really highly recommend to visit the hotel. I wanna say more to people who i deal with in my time who was so friendly, expert and professional to deal with. So my biggest thank for.Lady in red: Anastasia Chirkova & Amira ShawkeyRoom service: Mohamed Mohmoud Hasaballa & Mohamed Razaul HossainTrolly guy: Brayan TauroThank you guys for your hard working wish in my second visit to see you again.
starstarstarstarstar Ahmed Alblooshi
Este é um dos melhores hotéis em que já estivemos. Limpo, luxuoso, agradável, grande equipe atenciosa desde o primeiro momento, delicioso café da manhã generoso, serviço de limpeza maravilhoso, ótimo serviço de lavanderia. Tem tudo o que você precisa para ter uma experiência hoteleira muito especial. Eles sempre fizeram questão de dar o passo extra para nos ajudar e nos fazer felizes. O escritório de concierge sempre ofereceu ajuda e eles realmente nos ajudaram a fazer reservas com restaurantes e com o transporte do aeroporto quando saímos do escritório. Esta será a nossa primeira escolha quando voltarmos a Dubai (espero que em breve).
starstarstarstarstar Basel K
This is one of the best hotels we’ve ever been in.
Clean, luxurious, nice, great caring team since the first moment, delicious generous breakfast, wonderful cleaning service, great laundry service. It has all that you need to have a very special hotel experience.
They always made sure to take the extra step to help us and make us happy.
The concierge office always offered help and they actually helped us make reservations with restaurants and with airport ride when we left the office.
This will be our first choice when we come back to Dubai (hopefully soon).
starstarstarstarstar Basel K
A equipe é muito simpática e a limpeza de toda a estrutura é excelente, assim como a dos quartos. O hotel tornou-se familiar, então você deve gostar do ambiente um pouco mais animado, principalmente na praia (uma divisão maior de espaço seria melhor para quem quer mais tranquilidade). Quanto ao café da manhã, eu esperava muito mais variedade e velocidade mais rápida para bebidas. Para mim, uma nota negativa é que não há SPA (sauna, hidromassagem, banho turco, etc.) e não há campos de ténis. Eu classifico muito para um hotel deste tamanho.
starstarstarstarstar MrRealgar
Chique
starstarstarstarstar Caroline CNunes
Nice place, friendly people. Especial thanks to Anastasia, she helped us with daughter's birthday, and to room service guys for cleaning and great communication! Room Nr. 108, 17 to 24. March 2022!
starstarstarstarstar Aleksey Golovin
Amazing place if you enjoy being treated badly and threatened by hotel staff. Completely unbelievable. Best play to pay big money and get treated like your worthless. Never again!
star Lady Eva de Trafford
Villamore Kempenski Palm Jumeirah- Highly disappointed.I reserved table for 20 people, I was in touch with their staff but not even once they informed about timings restrictions. Staff is not at all accommodating.10:30 PM Shisha guy ( only reason we booked the restaurant) refuses to serve after requesting several times . Chief refuses to take another order after 10pm(their staff messed up with order). None was informed while booking us. I have to informed my 4 friends who were joining us late not to come as they closed whole area by 12. We started at 9:30 PM and left in 2 hours on Saturday!!! Very disappointing.Not recommending and coming back.
star Jyoti Burman
Maravillosa cadena de hoteles. Te sientes como si pertenecieras a la realeza.
starstarstarstarstar Maria Rosario Deltell
Excelente equipe muito educada e prestativa. No entanto, escolha mínima de restaurantes em que éramos meia pensão, mas como o Natal e o ano novo eram ocasiões especiais, descobrimos que não tínhamos sido automaticamente reservados para nenhum dos dois e, se tivéssemos optado por nos juntar, teríamos que pagar. Nenhuma das lojas estava aberta ou abastecida, o que fez com que o hotel parecesse uma cidade fantasma. O serviço no café da manhã era ruim, pois nos sentamos, mas em várias ocasiões não perguntamos se gostaríamos de chá ou café.
starstarstar Lara Gunn
Great staff very polite and helpful. However minimal choice of restaurants we were half board but as Christmas and New year were special occasions we found we had not automatically been booked on to either and had we choose to join we would have had to pay. None of the shops were open or stocked which made the hotel feel like a ghost town when wondering around. Service at breakfast was poor as we got seated but on several occasions not asked if we would like Tea or Coffee.
starstarstar Lara Gunn
Beautiful hotel Sola is a great live venue / jazz lounge. Staff super friendly & professional. We were servedy Julia which was very attentive. Food is super tasty & drinks made to perfection
starstarstarstarstar Jad
Beautiful place! This is one of my favorite in the WORLD! Superb service (thanks to Krishna at Beluga Beach restaurant!), sublime views, quick serving drinks and delicious food, whether you're staying at the hotel or visiting for the day, you always feel like a VIP and leave feeling so relaxed! I always look forward to spending a day in the sun here!
starstarstarstarstar Dayana (DSB TRINITY)
Fantástica minha experiência. O Hotel é muito lindo, bem decorado, espaços amplos. Não consegui conhecer tudo. 😊Fiquei impressionado com o atendimento dos funcionários. É comum encontrar funcionários que se destacam no atendimento. Mas todos? Isso nunca tinha acontecido comigo e desconheço alguém que tenha tido esse tipo de atendimento em outro local. Todos sempre estão sorridentes, felizes, dispostos a ajudar de forma extremamente rápida. O Principal é que TODOS estão sempre atentos a TUDO para servir os hóspedes. Parabéns, nos dias de hoje, manter uma equipe tão grande motivada e com excelência no atendimento não é fácil! 👏🏻👏🏻👏🏻
starstarstarstarstar Luis Henrique Gaban
Lugar maravilhoso. Muita área verde! Tem uma vista sensacional. Vista por do sol perfeito!!! Serviços excepcionais!!!
starstarstarstarstar Daisy B.
Um local de sonho, um sonho arabico!!!
starstarstarstarstar João Simão
Surreal!!!!! Muito lindo!
starstarstarstarstar Ks
Been here twice, always had a smooth check in. The place is also clean.
starstarstarstarstar Tom Monzon
Beautifull and classy lounge/cafe. The staff is super nice and they play not to loud music. So If you want to go somewhere more quiet this is a nice place. Food is good and the hotel itself ofcourse is amazing.
starstarstarstarstar Josje Machgeels
Tiramos o apartamento de 2 quartos com vista para o mar da família. É espaçoso e arrumado. Amei o piscina com mini-fontes e jacuzzi. A praia tem uma vista incrível sobre os prédios de palmeiras e JBR.
starstarstarstar Mohammad Assagaf
Beautifull and classy lounge/cafe. The staff is super nice and they play not to loud music. So If you want to go somewhere more quiet this is a nice place. Food is good and the hotel itself ofcourse is amazing.
starstarstarstarstar Josje Machgeels
We took the family ocean view 2 bedroom apartment. It's spacious and neat. Loved the swimming pool with mini fountains and jacuzzi. The beach has amazing view over the palm and JBR buildings.
starstarstarstar Mohammad Assagaf
Very old inside with zero mentainance. Guests service is very poor. The staffs are not friendly. There food is good.
star Mariam Mariam
Firoz was extremely helpful in our room service, he always satisfied us with his services and the remaining team was just as helpful. Mohan was exceptional with his service in the dining area , very passionate and worthy of 5* service. Thank you so much everyone for giving us a very enjoyable stay !
starstarstarstarstar Simran Bhogal
Booked the two bedroom apartment with private pool, there is not much privacy only a curtain around the pool!!The rooms were very very old with no renovation at all! All furniture is old!When you go to check in you’ll be shocked that a 5 star hotel closes it’s lights in the lobbyThe breakfast was all reheated a several times because it reached us like rocks (croissants and eggs Benedict)They didn’t allow any extra time at 12:00 pm at check out like we paid all this money to the garbage we got.
starstar Sara Almulla
O lugar era muito calmo e tranquilo. Os funcionários são acolhedores e muito simpáticos. Ficamos em um apartamento de 2 quartos com piscina privativa. Gostamos muito do apartamento e da privacidade da piscina. O apartamento ficava do lado de fora do hotel, próximo à entrada principal, que nos superpôs, pensamos que seria próximo à praia, mas para nós estava tudo bem, a distância a pé do apartamento até a praia pelo lobby não é longa. O café da manhã era muito bom e os funcionários do restaurante eram muito simpáticos. A Katerina preparou uma surpresa para nós, já que era aniversário de um de nós e gostamos muito dessa surpresa.
starstarstarstarstar Saeeda Saeed
Passei boa parte do dia na piscina. Cheguei por volta das 10h e fiquei até as 15h. Foi perfeito. Os caras que cuidavam da piscina eram super legais e a equipe de garçons ajudando com bebidas e comida também era muito simpática.Acho que por ser verão, a piscina estava do lado mais vazio, o que foi ótimo. Um lado da piscina estava quase vazio.As bebidas eram muito boas e a comida era boa. Definitivamente, estou voltando e adoraria fazer uma estadia na propriedade.
starstarstarstarstar Brayden Ainzuain
Spent a good part of the day by the pool. I arrived around 10am and stayed until 3pm. It was perfect. The guys taking care of the pool were super nice and the wait staff helping with drinks and food were also very friendly.
I think because it’s summer, the pool was on the emptier side which was great. One side of the pool was mainly empty.
The drinks were very good and the food was alright. I’m definitely going back and would love to do a staycation in the property.
starstarstarstarstar Brayden Ainzuain
The place was very quiet and peaceful. The staff are welcoming and very friendly.
We stayed in 2 bedroom apartment with private pool. We very much liked the apartment and the privacy of the pool.
The apartment was outside the hotel next to the main entrance that supersized us we thought it will be next to the beach but it was fine with us the walking distance from the apartment to the beach through the lobby is not long. The breakfast was very nice and the staff at the restaurant were very friendly.
Katerina prepared a surprise for us since it was a birthday of one of us and we really liked that surprise.
starstarstarstarstar Saeeda Saeed
Great
starstarstarstarstar Jesly Joy
Un Hotel elegante estilo clasico, muy bien acondicionado con unas bonitas vistas y muy buen servicio
starstarstarstarstar Chema Jimenez
Not the best hotel in the palm
Looks empty with no staff
U will feel lost inside
But the atmosphere and view is not bad
star Omar “OJ47” Jarrar
The room is spacious and staff are very friendly
starstarstarstarstar Rania Abbas
Great hotel with excellent service and fantastic staff
starstarstarstarstar Haya Selim
Maravilloso, elegante , exquisito, recomendable 100%
starstarstarstarstar Maria Patricia Reta (Pat)
Maximo lujo en Dubai en The Palm. Sin fallos. Desayuno increible en sala excepcional. Servicio de 10. Habitaciones gigantes y limpieza absoluta. Comodidad total y piscinas top tanto la exterior como la interior. No valoro restaurants ya que no comí ningun dia allí. Precio acorde al lujo.
starstarstarstarstar Ruben del rio
A really palace opulence beautifull excellent food and kind staff. The view the swiming pool everithing hear is really amazing , the beach with Dubai view very happythere..the piano and the pianist lady. Wow. Este hotel es realmente maravilloso las habitaciones la cafetería son dignas de la realeza todo esta nuevo y de lujo la comida y los amables empleados son fantasticos La playa con vistas a Dubai y preciosa.
starstarstarstarstar Antonella Greco
Un hotel súper bonito. Las instalaciones son de 10. El servicio es genial y el desayuno muy bueno. Muy recomendable
starstarstarstarstar Emma Del Rio Sergi
Tiene brunch para ir con la familia y pasar un día agradable en la piscina y la playa.
starstarstarstarstar Ismael Campo
El hotel es un lugar muy lujoso es para gente Que tiene buena estadía Económica..... Tiene buena instalaciones como también tiene Hermosas vistasUn buen servicio tiene de todo en un sólo lugar También cuenta una playa privada Es muy relajante pasear con tu familia Todo es de oro... Sobre todo los turitas Son bien atendidos Son muy hamables..Les recomiendo..
starstarstarstarstar Ostin Stip Cano Zamudio
Muy cuidado . Magnífica piscina. Buen desayuno. Magnífica y agradable comida en zona piscina
starstarstarstar Mariano Olmeda
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