I give Hilton Prague Old Town a solid 4+.
Good breakfast selection, nice clean rooms and for most parts a nice, calm and quiet atmosphere.
The check in process took way too long, yes sure I had two make two separate bookings due to a change in flight schedule but I was in contact with the front desk before my arrival to sort this out but unfortunately that did not really help a lot...
Would I book this place again?
Probably not.
Don't get me wrong, the hotel is nice but in all honesty I've stayed at better hotels that have less stars.
starstarstarstar Pinnacle
Well maintained hotel with professional and friendly staff. The room was pretty big and clean. The breakfast buffet is very extensive and good, and you can order omelets freshly made. The restaurant also serves great food, the goulash is recommended!
starstarstarstarstar Jan Verheyen
One of our better experiences at Hilton. All the staff were very friendly and went out of their way to help. For example, we stopped at the member lounge one evening and were told no seating was available. The host took us down to the bar and then had food brought from the lounge to our table. A full service restaurant is available for breakfast with a buffet that has anything you could want. Full service bar was a nice place to stop for drinks ahead of dinner. The room was spacious and very comfortable. Mini fridge and safe were in the room. Big fluffy bath towels in the bathroom. Hotel is a short walk from all Old Town Prague attractions and bars/restaurants. Concierge desk available. Two thumbs up.
starstarstarstarstar Rob Tulloh
Very good location, nice hotel but unfortunately the price is to high in comparison with another hotels in Prague. Rooms are very small, bathrooms as 3* hotel..., but the service- 1'st class ! Very professional especially in the restaurant, Ladies are so kind and so professional and at the bar - Men, as well. Breakfast very good and delicious coffee:)
starstarstar Anna D
Our stay at the Hilton Prague old town hotel was really good. The hotel has a great location, the iconic landmarks of Prague are within walking distance.
The hotel itself is clean, parking is available nearby at 600kc a day. Parking place has maximum height of 2.0m, it is quite challenging to park there, but over the course of our 3 day visit it was never full.
Due to the diamond status of my wife we received an upgrade to a 9th floor suite (928) the room itself was nice and had some nice views of the city. The bathroom clean but placement of a toilet all the way in the end was not logic.
The breakfast menu is extensive, also a lot of options children would like. Special omelettes and sandwiches can be made on request. These are worth it, so give them a try.
What makes this hotel exceptional is the staff, the hostess at the breakfast always greeted us with a smile and lead us to a desired table. The staff is really attentive when it comes to needs of the guests, they notice gestures and empty plates.
A special compliment for Mohamed who was working in the executive lounge on Wednesday and Thursday. He knows what service is all about. Gave us some great sightseeing tips and had a friendly chat with our family. Some people have a passion for hospitality, thank you Mohamed!
starstarstarstarstar Willem K
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