They are the best and their customer care service is top notch. I havent seen such a professional service and support from any hotel in Dubai. If you are visiting Dubai, please just close eyes and book this hotel, I'm telling you, you will be thank me later for reading this review. Once again, thanks to the entire crew of Mercure Hotel and I wishing you guys all the very best
starstarstarstarstar Ashraf Ali
We love this place, simply. Very cozy, very respectful staff, very responsive and helpful. The rooms are AMAZING! From main area to bedrooms to toilets. The space is just great. We love staying at Mercury's Barsha Heights the Suites. Thanks to every single one works in this place. Keep up the excellent work guys 👏
starstarstarstarstar Dana Asim
Longest checkin time I've ever had in a hotel. Told to come back after an hour as the room wasn't ready. Came back after two hours just to be sure, and it still took a long time to get a room. A few people were still waiting as well. The receptionist next to the person dealing with me even tried to take our room back off us to give to his guest. Also while checking in, there was a notice about the hot water being shut off that night. If I'd known that, I'd have booked another hotel. Breakfast was fairly basic but decent enough. Location of the hotel is good as its right next to a metro station.
star David G
Conveniently located next to the metro station. Rooms are nice and clean. Good room rates. Value for money. Restaurant downstairs has a nice breakfast buffet. Coffee and yummy pastries available downstairs in the lobby coffee shop. Nearby plaza has a pronto store, coffee shop, papa johns, burger king and gas station.
starstarstarstarstar Maddie's YouTube
It was a wonderful experience. Very spacious and well furnished accommodation. Clean and habitable. Hotel is located close to shops and train station for ease of movement.
Food was great. Breakfast was awesome and my family always looked forward to it. The Chefs were amazing and very warm and receptive especially Ambrose. I got a birthday cake for my birthday and that made my entire day.
starstarstarstar Angela Tsaro-goteh Aligbe
Spanish
English
Portuguese
French
Armenian
Italian
