Unfortunately for us the hotel has the looks of a 5* from afar but to us we felt it was more of a 3* . Starting with the positives, Miguel was wonderful and really attentive, a real credit to the hotel, the indoor pool was lovely and the massages we had at the spa were incredible . The not so positives, the sound system wasn't working, nor the telephone so when we needed something, even just information we had to go to the reception desk, we did raise this problem but nobody even came to have a look at it. The apartment was lovely but did have some wear and tear. We ate at the hotel on one of our pool days for lunch and were really disappointed especially given the price. Saying all of this, most people seem to have a good time so maybe we just got unlucky.
starstarstar Kate Cave
This place did not disappoint! Wow! We got a deluxe suite in the main building with a view of the pool. The suite was huge, had a full kitchen, washer/dryer, etc. The bed was huge, and so was the private deck with an outdoor bed and table. The staff was very accommodating and the sauna and indoor pool were included with the room. They provided plenty of towels plus white robes and slippers. The parking was ample and free. It was located up the hill from the town / beach with quick (driving) access to the Benagil Caves. We sincerely enjoyed our stay here.
starstarstarstarstar Crissi Beth
So relaxing! The main reception area houses the spa, gym, restaurant and pool area.
We arrived before our accommodation was ready so the lovely guy at reception allowed us to take advantage of the pool whilst looking after our bags.
The wraps and club sandwiches in the restaurant are amazing! We were in a townhouse which was beautiful, clean and cool. The townhouses are built in groups of ten and each group surrounds a small pool - perfect.
If you don't bring a car you may want to get a taxi to the nearest supermarket to stock up. Small children will not be happy walking!
starstarstarstarstar Sandra Prince
It's a great hotel for families to visit, if you are staying in a villa near the main pool, you have it good. Both pools are open all year round (the indoor one is heated).
At the restaurant there is a big difference between the quality of the adults and kids meals, although the kids food is correctly portioned.
starstarstarstar Matthew O'Herlihy
A truly five star resort, found the staff quite friendly once you engaged with them. Apartments are equipped to a very high standard and the air con is very effective. Yes, it is pricey but the quality is there. Also, the planting and gardens are lovely and provide the perfect setting. Self catering can be a bit of an issue if you haven't hired a car as the nearest grocery shop is 12 minutes walk away but this is just a minor inconvenience.
starstarstarstarstar Seamus Minogue
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