Amazing resort! Stocked with what you need, dishes, silverware, towels, and more. Oh and can't forget the washer and dryer too! Front desk was very helpful each time, lol, We forgot our room key! Huge 3 bed 3 bath unit. Quiet, enjoyable, clean, the grounds are kept up very well. Never saw anything to complain about! The pool wiut a bar is beautiful, 2 hot tubs, not over crowded at all. We will be back.
starstarstarstarstar LAP
Convenient location beautiful property. The water park closes early and is basically a water slide, lazy river and bar. There are multiple community pools that open longer.
starstarstarstar Tricia Gillies
Room was clean, large, and spacious. Reception was quick and the offer to meet with them (I turned it down) was not high pressure and we weren't asked again. The one pool we visited was clean and had plenty of chairs and space. Ate dinner on top at Eleven which is a great experience topped off by seeing Disney fireworks off in the distance.
starstarstarstarstar Mike Whittaker
Can improve on customer service vs. trying to get someone invited to a sales presentation. I've was told I could do an early check in apon arrival, which I've done for the past four years at reunion timeshare. I was told right when I walked in by check in "you looked too young to check in." They asked If I liked to enroll in whatever owner program. They said i could get it taken care of at the sales pitch. We all were really tired from a red-eye flight and beach day. Also, being there for my birthday, i simply said not on this trip. It then went to a very unprofessional manager, who told me I HAVE to enroll in the program. He then proceeded to say check-in will not be till four pm after all. which was obviously said out of retaliation. Next to me, there was a very old white couple that was doing early check-in and WAS NOT hassled. I am a grown thirty-five year old. I am not a child, but I refuse to let someone tell me what I HAVE to do on my already paid off account. I can understand if i was checking in at a ridiculous time. We showed up there at almost 2pm. A good customer service manager will simply listen and defuse the situation. All that came out of the situation was that reunion's perceptions came off very prejudice and racists.
star Bernadina Sandoval
Our first visit to the resort and we look forward to the next visit. I had a little issue with the fridge and a staff member was there within minutes to make the repair. Adequate parking. Play grounds. Lots of walking paths, put-put golf, regular golf, and the lazy river was a big hit the family! Grounds are clean. Well lit parking. Elevators to help with easy of accessing higher floors.
starstarstarstarstar Helen Marquis
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