Excellent but dissatisfied.
- We loved the location, the staff (especially Carlotta) and the room. The hotel is perfectly located as we had access to the most frequented places in Lisbon. Parking was nearby and many restaurants close by.
- The only downside (the reason for such a low rating) was the mess with breakfast. The equipment wasn't working and apparently the staff didn't show up. We understand things fall apart from time to time but we were not offered a refund for the breakfast fees that were charged to us.
starstar Shahid Hussain
Nice hotel with amazing very central location. It's closed to everything, 1 min walk to the metro station, main street, shopping streets, restaurants etc...the room was spacious, clean and well maintained. However, since it's located in a busy area, there are many live music performances on the street and a bar right in front of the hotel. It distance really bother me but its good to know
starstarstarstar Vanessa Bassole
We stayed here for 5 nights. The room was spacious and clean, bathroom products have been replaced when needed. There is a kettle in the room. At arrival we received a bottle of water and tea in the room. We didn't have a noisy room, I know other people have complained about this. The bed was comfortable. The air conditioner doesn't work on the heat, we said this at the reception, but they didn't know how to help us. Also, the reception staff is unqualified, doesn't have sufficient training for this job. The light in the room was very weak, there aren't enough bulbs.
At breakfast there were few options and every day the same products. I recommend having breakfast in the town, there are much better options for the same price.
The atmosphere in the hotel is pleasant and quiet.
The location of the hotel is very good for those who want to explore the city, the metro station it's right next to the hotel. You can reach the main attractions of the city on foot, there are many restaurants and shops in the area. Score 10 for location.
starstarstarstar Andreea Simion
Beds are really comfortable. Considering how close it is to downtown and bars I got a great sleep. The location is absolutely perfect. The employees at reception spoke English for a smooth and easy check in. If you haven't been to Lisbon before, there is a city tax to pay which is around 4 euro a night. The rooms are big and clean.
starstarstarstarstar NikVGiannotta
Location is great and the rooms are very comfortable, even if it's a sofa bed. The view on the 5th floor suites is also impressive and you can view a lot of Points of interest from the balcony. Breakfast also contains an impressive variety of items, although some items are not tagged for Portuguese speakers. The location is super central as well, which is perfect for anyone visiting Lisbon!
starstarstarstarstar João Marques
Hotel situado frente a un local nocturno muy ruidoso con la musica hasta altas horas de la madrugada, no se puede dormir. Uno de los días no se limpió el baño, no retiraron toallas sucias y dejaron las ventanas de la habitación de par en par hasta las 8 de la noche, lloviendo torrencialmente y con mucho frío. El personal no tiene ni idea de hablar español. El parking carisimo, 30e por noche.
starstar Olalla Ramos Gonzalez
Hotel situado frente a un local nocturno muy ruidoso con la musica hasta altas horas de la madrugada, no se puede dormir. Uno de los días no se limpió el baño, no retiraron toallas sucias y dejaron las ventanas de la habitación de par en par hasta las 8 de la noche, lloviendo torrencialmente y con mucho frío. El personal no tiene ni idea de hablar español. El parking carisimo, 30e por noche.
starstar Olalla Ramos Gonzalez
Não recomendo
starstar Wal Alves
Este Hotel é bom na sua localização e simpatia dos funcionários. Acho que não tem perfil para Hotel de 4 estrelas...mas não tenho a certeza. Pontos negativos: Pedi um quarto para as traseiras para fugir ao barulho do bar em frente e não é que têm um aparelho elétrico a fazer barulho 24 horas por dia? É um zumbido constante. A alcatifa do quarto e dos acessos ao mesmo já teve melhores dias. A TV só dava no canal 5. O quarto de banho podia ser mais privado.
starstarstar Alberto Ferreira
Ubicación inmejorable y el personal muy amable pero hay un zumbido permanente en las habitaciones que procede del sistema eléctrico. El baño está separado del dormitorio por una puerta transparente
starstar Laura R
This Hotel is good in its location and friendliness of staff. I don't think it has a profile for a 4 star hotel...but I'm not sure. Negative points: I asked for a room to the rear to escape the noise from the bar in front and don't they have an electrical appliance making noise 24 hours a day? It's a constant hum. The carpet in the bedroom and accesses to it had better days. The TV was only on channel 5. The bathroom could be more private.
starstarstar Alberto Ferreira
Modern hotel in downtown area next to pedestrian shopping streets. Newly furnished rooms and very ver nice and helpful personnel
starstarstarstarstar Adrian Roth
Localização óptima, a poucos metros da entrada do metro. Quarto mobilado de forma minimalista mas confortável. Muito ruim para o banheiro não separado do quarto
starstarstarstar Emanuela Barella
Muy buen hotel, céntrico! No nos cobraron por la peque, habitación para los tres genial de precio en pleno agosto. Muy buena opcion!
starstarstarstarstar Agueda Quintana
Muy céntrico!! Las chicas muy amables. Camas confortables. Pase 3 lindos días de mi luna de miel.
starstarstarstarstar Mar Ynestroza
Optimal location, a few meters from the metro entrance. Room furnished in a minimal but comfortable way. Too bad for the toilet not separated from the bedroom
starstarstarstar Emanuela Barella
This hotel displays 4 stars on its sign but it's anything but 4 stars. The rooms are sparse, the breakfast mediocre at best. But worst of all, the music from across the street is blasting. There is no way to get a good night's sleep.
star Larry Offenberg
Hotel céntrico, moderno y de buen acceso por transporte público. Lo malo son las vistas y el ruido. Todo limpio.
starstarstarstar Alejandro Vázquez
El hotel muy bien, la única pega el aparcamiento del coche, en la calle es toda de pago y los parking muy caros las 24h
starstarstarstar Vanesa Baeza
Muy lindo y acogedor lugar. Ecologista. Todo esta organizado para el reciclaje. Productos ECO. Buena atención. Las habitaciones muy acogedoras.
starstarstarstarstar Arielh Lozher
As/os rececionistas foram muito agradáveis e serviçais ; achei excelente a sua atenção. Além disso, as instalações estavam num perfeito estado e a localização é ótima, ao lado do metro Baixa-Chiado, num bairro muito dinâmico de Lisboa.Las/los recepcionistas fueron muy agradables y serviciales; la atención al público era excelente. Además, las instalaciones estaban en perfecto estado y la localización era inmejorable, al lado del metro Baixa-Chiado, en un barrio muy dinámico de Lisboa.Les réceptionnistes ont été très agréables et serviables ; j'ai trouvé que l'accueil et l'attention au publique était excellente. De plus, les installations étaient dans un parfait état et la location était optimale, à côté du métro Baixa-Chiado, dans un quartier dynamique de Lisbonne.
starstarstarstarstar Miguel Pozo Merino
Tiene un trato bastante deferente con las familias, en nuestro caso nos alojamos mi pareja y yo con nuestros hijos de 2 y 5 años, que al dormir en la cama con nosotros se alojaban gratis, la habitación era doble con desayuno incluido, gratuito también para los niños, aunq al ser tan abundante, les pedimos que sólo nos sirvieran dos! El personal muy amable y dispuesto, la ubicación es inmejorable, en pleno centro y a pocos metros de una parada de metro y del elevador de santa justa. Hemos estado muy agusto. Repetiremos!
starstarstarstarstar Albora Esteban
Placed on the opposite side to a night club. Very loud during the weekends well past 1 in the morning. Closing windows does not help. Would not recommend for families and couples. Party groups should be fine. Personnel accepts residents of the hotel to play music past 12 in the night. Nice for students/party goers, others should consider twice before staying.
starstarstar Jakub Art
Good hotel. Very nice position of the hotels. Parking=30 euro/day
starstarstarstar Enache silviu
O atendimento é muito bom! Gostámos de tudo!
starstarstarstar Clara Anunciação
Nice modern rooms located right in the city centre of the hotel. Due to covid breakfast is served in the room. Nice place for a couple of nights.
Covid-19 measures: hand sanitizer is available next to the lift on each floor. Staff wears masks
starstarstarstar Adrián Cambón
Bom serviço e ótimos quartos
starstarstarstar Yuri Banzato
Localização e atendimento perfeitos. Mesma coisa para os quartos e o pequeno almoço versão covid. Recomendo!
starstarstarstarstar Sylvain De Paiva
Amazing hotel
starstarstarstarstar Salvatore C
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