I paid an extra 20 dollars for a pet room on top of 155 for the room . It reeked of smoke , there were large chips in the walls with yellow stains and the room needed a deep clean. Maybe would have been worth it for 100 a night ? But this place felt dirty.
starstar Emily Dean
Staff was very nice. Booked a pet room. Cat hid under bed ( platform bed would have been better) they have not vacuumed under bed in months it was disgusting 🤮. Room also contained very large spider. 2nd room we booked had leftover cigarettes and tobacco that wasn’t cleaned up. Cleanliness not a priority.
starstar Angela Hosmar
The place is located in a downtown area which is very convenience. Restaurants and stores are all around the area with short driving or even a walk distance. The room was okay. The minute we walked into the room, the AC was not on, The room didn’t smell good, we immediately turned on the AC. The toilet couldn’t flush at all, we called the front desk. They immediately came and fixed it. The faucet in the washroom was loose. We also called and someone came immediately to tighten it. We discovered balls of pet fur on the carpet. Our dog also found a covid rapid test in the garbage bin. I was not pleased seeing that, but what would they do. I think the hotel housekeeping dept should not release this room out as there were a few things were not completed. I did bring disinfecting wipes and gloves to wipe all the furniture and beds. I paid close to $200 for the room. Wifi was good. In the morning we could get coffee, juices in the lobby. It was okay, but I think it has room for improvement.
starstarstar Ash21 L
July 2022 -NO BREAKFAST! Room not stocked. Dirty towels and bathroom. Black counter in Rm 219 had makeup and room needs a new shower/bathtub. Small bathroom garbage only for entire room. Back has view of a grungy apartment building. Evening parking is hard to find. No driveway lights on at night. Sketchy feeling. Rooms are not very sound proof. One of the beds had a very nice comforter and i thought the lobby was cute. Side entrance is convenient. Very disappointed overall, will find somewhere else to stay next time and I do not recommend staying here. Very overpriced at $100/night CAD approx.
star Shay
Don't stay here, there are blood stains on the sheets, you have been warned.
The cleanliness of the room was disgusting. I almost never leave a negative review but in this case it is more than deserved. Not only did the no smoking room smell of stale smoke but the bed sheets had what can only be described as multiple body fluid stains on them. This forced my partner and I to sleep above the sheets on the cover sheet. At first we thought this was just our room, but upon meeting a group outside first thing in the morning, their first statement to me as a total stranger was "Don't stay here, there are blood stains on the sheets". They indicated that they had to change rooms 3 times before they found one clean enough for enough to stay in. Both myself and that group tried to get compensation for the substandard levels of the room, but were told, "Sorry, there is nothing that the staff can do"
The hotel booked through booking.com stated that they provided breakfast which was juice (2 choices), coffee, and granola bars.
I would strongly avoid staying here at all costs. You'll have a better sleep staying in your car.
star Wayne Rogers
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