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star star star 11725 Pacific Highway SW, Near St. Clare Hospital, Lakewood, Washington 98499, United States
Great service; friendly front desk staff. Clean and spacious rooms. Great bfast in the morning with lots of seating. Easy on and off to highway. Homeless ppl outside made this a non 5 star rating. Ótimo serviço; simpática equipe da recepção. Quartos limpos e espaçosos. Ótimo café da manhã com muitos lugares sentados. Fácil de entrar e sair da rodovia. Pessoas sem-teto do lado de fora tornaram isso uma classificação não 5 estrelas.
Great service; friendly front desk staff. Clean and spacious rooms. Great bfast in the morning with lots of seating. Easy on and off to highway. Homeless ppl outside made this a non 5 star rating. Gran servicio; amable personal de recepción. Habitaciones limpias y espaciosas. Gran desayuno en la mañana con muchos asientos. Fácil de entrar y salir de la autopista. Las personas sin hogar afuera hicieron de esta una calificación de no 5 estrellas.
Great service; friendly front desk staff. Clean and spacious rooms. Great bfast in the morning with lots of seating. Easy on and off to highway. Homeless ppl outside made this a non 5 star rating.
Almost everything about this hotel was amazing. Super clean rooms. Clean sheets. Nice staff. Great breakfast! The only thing that was weird/ suprising was me trying to book a room over the phone and dealing with a staff member named Raven who was SUPER unprofessional.Like.....absolutely unprofessional.1. Talking over the phone felt like i was being ignored half the time and felt like Raven did not want to have anything to do with me booking a room 2. I honestly don't care if a staff member is having a bad day but its really weird for a staff member at a Marriott hotel to not be friendly and not say "have a great day/ evening!" After a conversation 3. I felt really insecure in giving my credit card information to her over the phone becuase I had to repeat myself 2 or 3 times...as if she couldn't hear me and she said it was required to give it in order to reserve a room 4. Told me to check in at 11am the next day but other staff said check in is at 3pm. 5. I literally called 6 times in order to get a hold of a staff member to book a room because we were desperate in getting a new hotel. Eventually Raven answered but it took about 6 calls.I would have given 5 stars if this hadn't have happened. I understand if someone is a new staff member but this was pretty unprofessional. Quase tudo sobre este hotel foi incrível. Quartos super limpos. Lençóis limpos. Pessoal agradável. Ótimo café da manhã! A única coisa que foi estranha / surpreendente foi eu tentar reservar um quarto por telefone e lidar com um membro da equipe chamado Raven, que era SUPER pouco profissional. Como ..... absolutamente não profissional.1. Falar ao telefone parecia que eu estava sendo ignorado metade do tempo e senti que Raven não queria ter nada a ver comigo reservando um quarto 2. Sinceramente, não me importo se um membro da equipe está tendo um dia ruim, mas é realmente estranho para um membro da equipe em um hotel Marriott não ser amigável e não dizer "tenha um ótimo dia / noite!" Depois de uma conversa 3. Eu me senti muito inseguro em dar as informações do meu cartão de crédito para ela por telefone porque eu tive que me repetir 2 ou 3 vezes... Reserve um quarto 4. Disse-me para fazer o check-in às 11h do dia seguinte, mas outros funcionários disseram que o check-in é às 15h. 5. Literalmente liguei 6 vezes para conseguir um funcionário para reservar um quarto porque estávamos desesperados para conseguir um novo hotel. Eventualmente Raven atendeu, mas demorou cerca de 6 chamadas.Eu daria 5 estrelas se isso não tivesse acontecido. Entendo se alguém é um novo membro da equipe, mas isso foi bastante pouco profissional.
Update! They stocked up on Greek yoghurt. Great staff, wonderful breakfast options!! So many! Pearl sugar waffles ❤️. That's above and beyond what I expect! Super gym set up and nice rooms. I have one ask .....Greek yogurt please 🙏. Lovely fire pit outdoors to sit and relax or visit with others!! Atualizar! Eles estocaram iogurte grego. Excelente equipe, maravilhosas opções de café-da-manhã!! Muitos! Waffles de açúcar pérola ❤️. Isso está acima e além do que eu esperava! Super academia e quartos agradáveis. Eu tenho uma pergunta ..... iogurte grego por favor 🙏. Adorável fogueira ao ar livre para sentar e relaxar ou visitar com os outros!!
Almost everything about this hotel was amazing. Super clean rooms. Clean sheets. Nice staff. Great breakfast! The only thing that was weird/ suprising was me trying to book a room over the phone and dealing with a staff member named Raven who was SUPER unprofessional.Like.....absolutely unprofessional.1. Talking over the phone felt like i was being ignored half the time and felt like Raven did not want to have anything to do with me booking a room 2. I honestly don't care if a staff member is having a bad day but its really weird for a staff member at a Marriott hotel to not be friendly and not say "have a great day/ evening!" After a conversation 3. I felt really insecure in giving my credit card information to her over the phone becuase I had to repeat myself 2 or 3 times...as if she couldn't hear me and she said it was required to give it in order to reserve a room 4. Told me to check in at 11am the next day but other staff said check in is at 3pm. 5. I literally called 6 times in order to get a hold of a staff member to book a room because we were desperate in getting a new hotel. Eventually Raven answered but it took about 6 calls.I would have given 5 stars if this hadn't have happened. I understand if someone is a new staff member but this was pretty unprofessional. Casi todo acerca de este hotel fue increíble. Habitaciones súper limpias. Sábanas limpias. Buen personal. ¡Gran desayuno! Lo único que fue extraño / sorprendente fue que intenté reservar una habitación por teléfono y tratar con un miembro del personal llamado Raven que era SUPER poco profesional. Como... absolutamente poco profesional.1. Hablando por teléfono sentí que me ignoraban la mitad del tiempo y sentí que Raven no quería tener nada que ver conmigo reservando una habitación. 2. Honestamente, no me importa si un miembro del personal está teniendo un mal día, pero es realmente extraño que un miembro del personal de un hotel Marriott no sea amable y no diga "¡que tenga un gran día/noche!" Después de una conversación 3. Me sentí muy inseguro al darle la información de mi tarjeta de crédito por teléfono porque tuve que repetirme 2 o 3 veces... como si no pudiera oírme y me dijera que tenía que dársela para poder reservar una habitación 4. Me dijeron que me registrara a las 11 a.m. del día siguiente, pero otro personal dijo que el registro es a las 3 p.m. 5. Literalmente llamé 6 veces para que un miembro del personal reservara una habitación porque estábamos desesperados por conseguir un nuevo hotel. Finalmente, Raven respondió, pero tomó alrededor de 6 llamadas.Le hubiera dado 5 estrellas si esto no hubiera sucedido. Entiendo si alguien es un nuevo miembro del personal, pero esto fue bastante poco profesional.
Update! They stocked up on Greek yoghurt. Great staff, wonderful breakfast options!! So many! Pearl sugar waffles ❤️. That's above and beyond what I expect! Super gym set up and nice rooms. I have one ask .....Greek yogurt please 🙏. Lovely fire pit outdoors to sit and relax or visit with others!! ¡Actualizar! Se abastecieron de yogur griego. Gran personal, maravillosas opciones de desayuno!! ¡Tantos! Waffles de azúcar perla ❤️. ¡Eso está por encima y más allá de lo que esperaba! Súper gimnasio y bonitas habitaciones. Tengo una pregunta ..... yogur griego por favor 🙏. Encantadora fogata al aire libre para sentarse y relajarse o visitar a otros.
Almost everything about this hotel was amazing. Super clean rooms. Clean sheets. Nice staff. Great breakfast! The only thing that was weird/ suprising was me trying to book a room over the phone and dealing with a staff member named Raven who was SUPER unprofessional. Like.....absolutely unprofessional. 1. Talking over the phone felt like i was being ignored half the time and felt like Raven did not want to have anything to do with me booking a room 2. I honestly don't care if a staff member is having a bad day but its really weird for a staff member at a Marriott hotel to not be friendly and not say "have a great day/ evening!" After a conversation 3. I felt really insecure in giving my credit card information to her over the phone becuase I had to repeat myself 2 or 3 times...as if she couldn't hear me and she said it was required to give it in order to reserve a room 4. Told me to check in at 11am the next day but other staff said check in is at 3pm. 5. I literally called 6 times in order to get a hold of a staff member to book a room because we were desperate in getting a new hotel. Eventually Raven answered but it took about 6 calls. I would have given 5 stars if this hadn't have happened. I understand if someone is a new staff member but this was pretty unprofessional.
Update! They stocked up on Greek yoghurt. Great staff, wonderful breakfast options!! So many! Pearl sugar waffles ❤️. That's above and beyond what I expect! Super gym set up and nice rooms. I have one ask .....Greek yogurt please 🙏. Lovely fire pit outdoors to sit and relax or visit with others!!
Absolute nightmare dealing with Marie and Jose from the hotel. They were rude and repeatedly abrupt, and I am still awaiting a call from Megan Riley for a month now. The room we got was also unclean and it took a TON of negotiating to clean it! They will say "you can clean your room anytime" on their signage and hoardings, but when you ask them, they will say they clean a room only after 7 days of a stay (even when you show them pictures of dirty hairs and are staying there for 5 days). Marie will repeatedly call you by another name, and they will promise "to make it right" but do nothing. The pool was closed during the stay and the fire alarms - while alarms and drills are necessary, we were not advised at check in! It was 5 days of enduring shrills and entry into the room by different people. Oh, and last but not the least, woken at 11 pm by receptionist saying there was noise from my room (when there was none, it was an ice machine down the hallway humming). So, you will be woken up from deep sleep to be advised about imaginary noise that "must be coming from my room". Now you have disturbed two guests, the one complaining about some noise and the other, who was asleep. Great hospitality! Pesadelo absoluto lidando com Marie e José do hotel. Eles foram rudes e repetidamente abruptos, e ainda estou aguardando uma ligação de Megan Riley há um mês. O quarto que recebemos também estava imundo e levou uma tonelada de negociação para limpá-lo! Eles dirão "você pode limpar seu quarto a qualquer momento" em sua sinalização e painéis, mas quando você perguntar a eles, eles dirão que limpam um quarto somente após 7 dias de estadia (mesmo quando você mostra fotos de cabelos sujos e está hospedado lá por 5 dias). Marie irá chamá-lo repetidamente por outro nome, e eles prometem "fazer tudo certo", mas não fazem nada. A piscina estava fechada durante a estadia e os alarmes de incêndio - enquanto alarmes e exercícios são necessários, não fomos avisados no check-in! Foram 5 dias de gritos persistentes e entrada na sala por pessoas diferentes. Ah, e por último, mas não menos importante, acordado às 23h pela recepcionista dizendo que havia barulho do meu quarto (quando não havia nenhum, era uma máquina de gelo zumbindo no corredor). Assim, você será acordado de um sono profundo para ser avisado sobre ruídos imaginários que “devem estar vindo do meu quarto”. Agora você perturbou dois convidados, um reclamando de algum barulho e o outro, que estava dormindo. Ótima hospitalidade!
I see that my review from 9 months ago had been deleted. Cute... Hard pass on this hotel. It is not in a good part of town and my vehicle and several others during my stay when broken into. I had several hundred dollars worth of fishing gear stolen, another guy had his work tools stolen. This hotel is squarely between 2 very large homeless camps, and when I asked for video footage from the faux cameras in the parking lot, the lady at the front desk laughed at me. I will never stay in another Towne place. Vejo que meu comentário de 9 meses atrás foi excluído. Bonitinho... Passe difícil neste hotel. Não está em uma boa parte da cidade e meu veículo e vários outros durante a minha estadia quando arrombado. Eu tive várias centenas de dólares em equipamentos de pesca roubados, outro cara teve suas ferramentas de trabalho roubadas. Este hotel fica exatamente entre dois grandes acampamentos de sem-teto e, quando pedi imagens de vídeo das câmeras falsas no estacionamento, a senhora da recepção riu de mim. Eu nunca vou ficar em outro lugar Towne.
Absolute nightmare dealing with Marie and Jose from the hotel. They were rude and repeatedly abrupt, and I am still awaiting a call from Megan Riley for a month now. The room we got was also unclean and it took a TON of negotiating to clean it! They will say "you can clean your room anytime" on their signage and hoardings, but when you ask them, they will say they clean a room only after 7 days of a stay (even when you show them pictures of dirty hairs and are staying there for 5 days). Marie will repeatedly call you by another name, and they will promise "to make it right" but do nothing. The pool was closed during the stay and the fire alarms - while alarms and drills are necessary, we were not advised at check in! It was 5 days of enduring shrills and entry into the room by different people. Oh, and last but not the least, woken at 11 pm by receptionist saying there was noise from my room (when there was none, it was an ice machine down the hallway humming). So, you will be woken up from deep sleep to be advised about imaginary noise that "must be coming from my room". Now you have disturbed two guests, the one complaining about some noise and the other, who was asleep. Great hospitality! Pesadilla absoluta tratando con Marie y Jose del hotel. Fueron groseros y repetidamente bruscos, y todavía estoy esperando una llamada de Megan Riley desde hace un mes. ¡La habitación que nos dieron también estaba sucia y tomó un montón de negociaciones para limpiarla! Dirán "puedes limpiar tu habitación en cualquier momento" en sus letreros y carteles, pero cuando les preguntes, dirán que limpian una habitación solo después de 7 días de estadía (incluso cuando les muestras fotos de cabellos sucios y se quedan). allí durante 5 días). Marie te llamará repetidamente por otro nombre y te prometerán "hacer las cosas bien", pero no harán nada. La piscina estuvo cerrada durante la estadía y las alarmas contra incendios, aunque las alarmas y los simulacros son necesarios, ¡no nos avisaron en el check in! Fueron 5 días de estridencias persistentes y entrada a la sala por parte de diferentes personas. Ah, y por último, pero no menos importante, la recepcionista me despertó a las 11:00 p. Por lo tanto, lo despertarán de un sueño profundo para informarle sobre un ruido imaginario que "debe provenir de mi habitación". Ahora has molestado a dos invitados, uno quejándose de un ruido y el otro, que estaba dormido. ¡Gran hospitalidad!
I see that my review from 9 months ago had been deleted. Cute... Hard pass on this hotel. It is not in a good part of town and my vehicle and several others during my stay when broken into. I had several hundred dollars worth of fishing gear stolen, another guy had his work tools stolen. This hotel is squarely between 2 very large homeless camps, and when I asked for video footage from the faux cameras in the parking lot, the lady at the front desk laughed at me. I will never stay in another Towne place. Veo que mi reseña de hace 9 meses ha sido borrada. Lindo... Pase difícil en este hotel. No está en una buena parte de la ciudad y mi vehículo y varios otros durante mi estadía cuando fueron asaltados. Me robaron varios cientos de dólares en equipo de pesca, a otro tipo le robaron sus herramientas de trabajo. Este hotel se encuentra directamente entre 2 campamentos para personas sin hogar muy grandes, y cuando pedí imágenes de video de las cámaras falsas en el estacionamiento, la señora de la recepción se rió de mí. Nunca me quedaré en otro lugar de Towne.
I see that my review from 9 months ago had been deleted. Cute... Hard pass on this hotel. It is not in a good part of town and my vehicle and several others during my stay when broken into. I had several hundred dollars worth of fishing gear stolen, another guy had his work tools stolen. This hotel is squarely between 2 very large homeless camps, and when I asked for video footage from the faux cameras in the parking lot, the lady at the front desk laughed at me. I will never stay in another Towne place.
Absolute nightmare dealing with Marie and Jose from the hotel. They were rude and repeatedly abrupt, and I am still awaiting a call from Megan Riley for a month now. The room we got was also unclean and it took a TON of negotiating to clean it! They will say "you can clean your room anytime" on their signage and hoardings, but when you ask them, they will say they clean a room only after 7 days of a stay (even when you show them pictures of dirty hairs and are staying there for 5 days). Marie will repeatedly call you by another name, and they will promise "to make it right" but do nothing. The pool was closed during the stay and the fire alarms - while alarms and drills are necessary, we were not advised at check in! It was 5 days of enduring shrills and entry into the room by different people. Oh, and last but not the least, woken at 11 pm by receptionist saying there was noise from my room (when there was none, it was an ice machine down the hallway humming). So, you will be woken up from deep sleep to be advised about imaginary noise that "must be coming from my room". Now you have disturbed two guests, the one complaining about some noise and the other, who was asleep. Great hospitality!
Great kitchen with fridge/freezer, fully stocked with a list of items you can borrow including a blender!Staff was very friendly and helpful. I would give it 5 stats but my skin had a reaction to the sheets. Night two they washed a set of sheets in just hot water for me, this helped a little. My legs still turned red and blotchy but I was able to sleep. For over $200 a night you'd think they'd have an alternative set of sheets for like an allergen sensitive set of sheets for weird people like me.Other than that, they accommodated an early arrival so we could get checked in and onto our high school state track tournament within 10 minutes of our hotel.Being next to the freeway is loud so I recommend bringing earplugs if you're used to a quieter environment. Grande cozinha com geladeira / freezer, totalmente abastecida com uma lista de itens que você pode emprestar, incluindo um liquidificador!A equipe foi muito simpática e prestativa. Eu daria 5 estatísticas, mas minha pele teve uma reação aos lençóis. Na segunda noite eles lavaram um conjunto de lençóis em água quente para mim, isso ajudou um pouco. Minhas pernas ainda ficaram vermelhas e manchadas, mas eu consegui dormir. Por mais de US $ 200 por noite, você pensaria que eles teriam um conjunto alternativo de lençóis para um conjunto de lençóis sensíveis a alérgenos para pessoas estranhas como eu.Fora isso, eles acomodaram uma chegada antecipada para que pudéssemos fazer o check-in e entrar no torneio estadual de pista do ensino médio a 10 minutos do nosso hotel.Estar ao lado da rodovia é barulhento, então eu recomendo trazer tampões para os ouvidos se você estiver acostumado a um ambiente mais silencioso.
Great kitchen with fridge/freezer, fully stocked with a list of items you can borrow including a blender!Staff was very friendly and helpful. I would give it 5 stats but my skin had a reaction to the sheets. Night two they washed a set of sheets in just hot water for me, this helped a little. My legs still turned red and blotchy but I was able to sleep. For over $200 a night you'd think they'd have an alternative set of sheets for like an allergen sensitive set of sheets for weird people like me.Other than that, they accommodated an early arrival so we could get checked in and onto our high school state track tournament within 10 minutes of our hotel.Being next to the freeway is loud so I recommend bringing earplugs if you're used to a quieter environment.
We were so impressed with this hotel!!We stayed in a King room that ended up having a kitchenette, which I was not expecting.The room was nicely remodeled. The bed was incredibly comfortable.The front desk staff was friendly and helpful at check in. The continental breakfast had a good selection of items to choose from.We will definitely choose to stay here again if we are in the area again! Ficamos tão impressionados com este hotel!! Ficamos em um quarto King que acabou tendo uma kitchenette, que eu não estava esperando. O quarto foi bem reformado. A cama era incrivelmente confortável. A equipe da recepção foi simpática e prestativa no check-in. O café-da-manhã continental tinha uma boa seleção de itens para escolher.Nós definitivamente escolheremos ficar aqui novamente se estivermos na área novamente!
We were so impressed with this hotel!!We stayed in a King room that ended up having a kitchenette, which I was not expecting.The room was nicely remodeled. The bed was incredibly comfortable.The front desk staff was friendly and helpful at check in. The continental breakfast had a good selection of items to choose from.We will definitely choose to stay here again if we are in the area again! ¡Nos impresionó mucho este hotel! Nos alojamos en una habitación King que terminó teniendo una pequeña cocina, lo cual no esperaba. La habitación estaba muy bien remodelada. La cama era increíblemente cómoda. El personal de recepción fue amable y servicial en el momento del registro. El desayuno continental tenía una buena selección de artículos para elegir.¡Definitivamente elegiremos quedarnos aquí nuevamente si estamos en el área nuevamente!
We were so impressed with this hotel!!We stayed in a King room that ended up having a kitchenette, which I was not expecting.The room was nicely remodeled. The bed was incredibly comfortable.The front desk staff was friendly and helpful at check in. The continental breakfast had a good selection of items to choose from.We will definitely choose to stay here again if we are in the area again!
Me encanto este lugar y las atenciones q tuvieron para con nosotros, muy amables desde q llegas asta cuando te vas, comimos agusto y súper rico...aparte él lugar es precioso😉👍💜
11725 Pacific Highway SW, Near St. Clare Hospital, Lakewood, Washington 98499, United States
