Nothing like waking up to bedbugs. I just love it when i use the hair drier and the mount falls off the wall. Maybe i should cool off and take a dip in their pool full of rancid water and peeling paint. How about a bite to eat in their lounge that doesnt serve any breakfast? The staff was so polite as to inform me that im actually someone else and we actually paid for 2 nights instead of 3 and that the proof of payment i had was actually false. And in a show of total professionalism, when we called corporate they decided that it would be best to hang up on us
star Kurt G Recker
Nothing like waking up to bedbugs. I just love it when i use the hair drier and the mount falls off the wall. Maybe i should cool off and take a dip in their pool full of rancid water and peeling paint. How about a bite to eat in their lounge that doesnt serve any breakfast? The staff was so polite as to inform me that im actually someone else and we actually paid for 2 nights instead of 3 and that the proof of payment i had was actually false. And in a show of total professionalism, when we called corporate they decided that it would be best to hang up on us
star Kurt G Recker
Nothing like waking up to bedbugs. I just love it when i use the hair drier and the mount falls off the wall. Maybe i should cool off and take a dip in their pool full of rancid water and peeling paint. How about a bite to eat in their lounge that doesnt serve any breakfast? The staff was so polite as to inform me that im actually someone else and we actually paid for 2 nights instead of 3 and that the proof of payment i had was actually false. And in a show of total professionalism, when we called corporate they decided that it would be best to hang up on us
star Kurt G Recker
I stayed here with my kids and grandbaby. It's definitely not worth what they charge. And the advertisement on the website is not true. It smells really bad like mold and mildew. It's not the cleanest. Would definitely choose another place to stay if I had to stay in that area again.
star D H
I stayed here with my kids and grandbaby. It's definitely not worth what they charge. And the advertisement on the website is not true. It smells really bad like mold and mildew. It's not the cleanest. Would definitely choose another place to stay if I had to stay in that area again.
star D H
Eu pedi uma king deluxe para a jacuzzi ... 170,00 e meu banheiro no meu quarto despejou água em todas as paredes e no chão. Minha jacuzzi não retinha água porque a rolha fornecida não funcionava. Havia cabelos longos por toda a sala. A recepção não me ajudaria. Eu tive que limpar a água sozinho. Os espelhos não estavam limpos no quarto. Fui legal com a senhora da recepção, mas ela me disse que não podia fazer nada. Eu trabalho para a Marriott e seu atendimento ao cliente era horrível. Ela me disse para pesquisar no Google o número corporativo em vez de dar para mim. 0/5 não recomendo ficar aqui. Agora estou lidando com empresas para obter reembolso.
star Dylan Adams
Boa estadia. Sem café da manhã devido a cobiça, ainda assim o preço não é baixo
starstarstarstar Prash B
Eu gostaria de poder dar 0 estrelas. Fiquei com meu marido e nossos 5 filhos. 2 camas king size. A sala inteira tinha uma aparência genérica, nada parecida com as fotos do site. Um dos ÚNICOS motivos pelos quais eu reservei este hotel é para o café da manhã continental gratuito, para que pudéssemos comer e sair durante o dia, e eles nos disseram que NÃO HÁ PEQUENO ALMOÇO?!?! Eu perguntei por que isso é anunciado no site E no guia remoto na sala, ao que eu dou de ombros. A piscina não foi cuidada, pois a pintura estava lascando enquanto estávamos sentados, a água estava gelada, o que não incomodou as crianças, mas cheirava a produtos químicos da piscina. Eles obviamente não sabem como manter uma piscina. O wi-fi não se conectava a nenhum de nossos dispositivos infantis! Ou nossos telefones. O banheiro é TÃO pequeno, a porta bate no vaso sanitário quando você abre todo o caminho. A banheira está enferrujada e parece suja, mesmo que esteja "limpa". Não há cafeteira no quarto. As colchas eram tão velhas e as aparências estavam surgindo. Eu já paguei pelo meu hotel e viemos de 7 horas de distância em NY para levar nossos filhos para a Ilha dos Reis, então eu não podia esperar pelo reembolso do meu cartão e tentar encontrar outro lugar. Ligarei para a empresa para obter meu dinheiro de volta para nossa estadia de 2 noites, e não irei perto deste hotel ou de qualquer outro hotel afiliado no futuro.
star Alex Rivera
Funcionou para uma emergência rápida, fugir de uma situação ruim. Mas não vale a pena os $ 75 por noite eu paguei por uma estadia de 2 noites com meus 3 filhos. Nenhum café da manhã ou café é oferecido devido a "cobiça". Se os restaurantes estão abertos novamente, por que você não pode fornecer café e muffins pré-embalados, pelo menos? Não há cafeteira no quarto. Quarto 215 a trava do banheiro estava quebrada, a rolha de ralo da banheira estava faltando, então meus filhos só podiam tomar banho, não tomar banho. A piscina não é aquecida, então estava muito frio dentro de casa. A equipe não era amigável e o caixa eletrônico no saguão não funcionava. Eles não deram alternativas e disseram que não eram os donos da máquina. Havia insetos mortos e teias se acumulando nos corredores das escadas. É um hotel não fumador que cheira a fumo. A gaveta inteira e a frente da pia estavam faltando no meu quarto. Um parafuso que prendia o espelho à porta do banheiro estava sem a cobertura de plástico, por isso estava totalmente exposto (não é seguro para meu filho pequeno) e me ofereceram drogas no estacionamento por um cara tropeçando fumando um baseado.
starstar Tiffany P
Buena estadía Sin desayuno debido a covid, aún el precio no es bajo
starstarstarstar Prash B
I wish I could give 0 stars. Stayed with my husband and our 5 kids. 2 king size beds. The whole room was generic looking, not like the pictures on the website at all. One of the ONLY reasons I booked this hotel is for the free continental breakfast, so we could eat and leave for the day, and they tell us there is NO BREAKFAST?!?! I asked why is it advertised on the website AND on the remote guide in the room, to which I get a shoulder shrug. The pool was not taken care of, as the paint was chipping while we were sitting, water was ice cold which didn’t bother the kids, but reeked of pool chemicals. They obviously don’t know how to maintain a pool. The wifi would not connect on any of our kids devices! Or our phones. The bathroom is SO small, the door hits the toilet when you open it all the way. The tub is rusty and just looks dirty even thought it’s “clean”. There is no coffee pot in the bedroom. The quilts were so old and the seems were coming up. I already paid for my hotel and we came from 7 hours away in NY to take our kids to kings island so I couldn’t wait for a refund on my card and try to find another place. I’ll be calling corporate to get my money back for our 2 night stay, and won’t be going near this hotel or any affiliated hotels in the future.
star Alex Rivera
Funcionó para una rápida escapada de emergencia de una mala situación. Pero no vale la pena los $ 75 por noche que pagué por una estadía de 2 noches con mis 3 hijos. No se ofrece desayuno ni café debido a "covid". Si los restaurantes vuelven a abrir, ¿por qué no pueden ofrecer café y muffins preenvasados al menos? Tampoco hay cafetera en la habitación. Habitación 215, el pestillo del baño estaba roto, faltaba el tapón del desagüe de la bañera, por lo que mis hijos solo podían ducharse, no bañarse. La piscina no está climatizada, por lo que hacía bastante frío en el interior. El personal no era amable y el cajero automático del vestíbulo no funcionaba. No dieron alternativas y dijeron que no son dueños de la máquina. Había insectos muertos y telarañas acumuladas en los pasillos de las escaleras. Es un hotel para no fumadores que huele a humo. Faltaba todo el frente del cajón y el fregadero en mi habitación. A un tornillo que sujetaba el espejo a la puerta del baño le faltaba la cubierta de plástico, por lo que estaba completamente expuesto (no es seguro para mi niño pequeño) y un chico me ofreció drogas en el estacionamiento, dando tumbos y fumando un porro.
starstar Tiffany P
Good stay.No breakfast due to covid , still price not low
starstarstarstar Prash B
It worked for a quick emergency get away from a bad situation. But not worth the $75 a night I paid for a 2 night stay with my 3 kids. No breakfast or coffee is offered due to "covid". If restaurants are open again why can't you provide coffee and pre packaged muffins at least? No coffee maker in the room either. Room 215 the bathroom latch was broken, the bathtub drain stopper was missing so my kids could only shower not take a bath. The pool isn't heated so it was pretty cold being indoors. The staff wasn't friendly and the ATM machine in the lobby didn't work. They gave no alternatives and said they don't own the machine. There were dead bugs and webs collecting in the stairwell halls. It's a non smoking hotel that smells like smoke. The entire drawer and sink front was missing in my room. A screw holding the mirror to the bathroom door was missing the plastic covering so it was fully exposed (not safe for my young toddler) and I was offered drugs in the parking lot by a guy stumbling around smoking a joint.
starstar Tiffany P
I wish I could give 0 stars. Stayed with my husband and our 5 kids. 2 king size beds. The whole room was generic looking, not like the pictures on the website at all. One of the ONLY reasons I booked this hotel is for the free continental breakfast, so we could eat and leave for the day, and they tell us there is NO BREAKFAST?!?! I asked why is it advertised on the website AND on the remote guide in the room, to which I get a shoulder shrug. The pool was not taken care of, as the paint was chipping while we were sitting, water was ice cold which didn’t bother the kids, but reeked of pool chemicals. They obviously don’t know how to maintain a pool. The wifi would not connect on any of our kids devices! Or our phones. The bathroom is SO small, the door hits the toilet when you open it all the way. The tub is rusty and just looks dirty even thought it’s “clean”. There is no coffee pot in the bedroom. The quilts were so old and the seems were coming up. I already paid for my hotel and we came from 7 hours away in NY to take our kids to kings island so I couldn’t wait for a refund on my card and try to find another place. I’ll be calling corporate to get my money back for our 2 night stay, and won’t be going near this hotel or any affiliated hotels in the future.
star Alex Rivera
I ordered a king deluxe for the jacuzzi... 170.00 and my toilet in my room shot water everywhere all over the walls and floor. My jacuzzi wouldn’t hold water because the stopper provided wouldn’t work. There were long hairs all over the room. The front desk would not help me. I had to clean up the water myself. The mirrors were not clean in the room. I was nice to the lady at the front desk but she told me she couldn’t do anything. I work for Marriott and her customer service was awful. She told me to google the corporate number instead of giving it to me. 0/5 do not recommend staying here I am now dealing with corporate on getting refunded.
star Dylan Adams
¡Todo el lugar apesta! ¡Revisé si había chinches y no encontré ninguna! Necesita actualización. Es la fiesta central. La gente bebe, la marihuana huele tan fuerte en el pasillo y la gente golpea las puertas de sus "amigos". Definitivamente no volveré aquí. La piscina no está climatizada y no se sirve desayuno continental. Definitivamente no vale la pena lo que pagué por noche. Preferiría haber pagado 150-200 por algo mejor ... ¡y debería haberlo hecho!
star Keith & Christi Nichols
O lugar inteiro fede! Eu verifiquei se havia percevejos e não encontrei nenhum! Ele precisa ser atualizado. É festa central. Gente bebendo, cheirando maconha tão forte no corredor e gente batendo na porta dos “amigos”. Definitivamente não voltarei aqui. A piscina não é aquecida e o pequeno-almoço continental não foi servido. Definitivamente não vale o que eu paguei por noite. Eu preferia ter pago 150-200 por algo melhor ... e deveria!
star Keith & Christi Nichols
The whole place stinks! I did check for bed bugs and didn’t find any! It needs updating. It’s party central. People drinking, marijuana smell so strong in the hallway and people beating on their “friends” doors. Definitely won’t be back here. The pool is not heated and continental breakfast was not served. Definitely not worth what I paid per night. I would rather have paid 150-200 for something better… and should have!
star Keith & Christi Nichols
Rooms were adequate, and beds comfortable. But the floors are not concrete, but acoustical floors, so you can hear everything going on above you. Would stay there again, but DEF advise on booking a room on the 3rd floor!
starstarstar AJ animations with FlipaClip
El servicio fue excelente. Precio muy razonable. Limpio y confortable. Tenía una cama y le encanta comer. Justo al final de la calle de Kings Island. Absolutamente planeando volver. Lo único que faltaba era la cafetera. Pero planeo traer uno la próxima vez.
starstarstarstar Scarlet Amelia
O serviço foi ótimo. Preço muito razoável. Limpo e confortável. Tinha uma cama e adora comer. À direita na rua da Ilha dos Reis. Absolutamente planejando voltar. A única coisa que faltou foi a cafeteira. Mas pretendo trazer um na próxima vez.
starstarstarstar Scarlet Amelia
Service was great. Very reasonable price. Clean and comfortable. Had a bed and loves eat. Right down street from kings island. Absolutely planning on going back. Only thing missing was coffee maker. But I plan on bringing one next time.
starstarstarstar Scarlet Amelia
Personal front desk muy groseras y muy faltas de respeto
star Ladislao Roman
Ubucaciones y habitaciones.
starstar Jaceil Pagán
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