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star star star 4100 Orange Pl, Orange, Ohio 44122, United States
What a fantastic weekend we had at this hotel! Everything was nice and clean, and everyone, I mean everyone I came in contact with, was polite. The pool and hot tub were so relaxing and not only was breakfast included with the stay so was an evening meal! My children loved it. We will most definitely be returning. I've stayed at hotels in many different cities and states, and this stay topped them all! Hands down!
Prob a melhor estadia que tivemos em qualquer lugar, NUNCA. A comida estava acima das ofertas gratuitas habituais do hotel. Comida fresca. A equipe saiu do seu caminho. O senhor nos trouxe manteiga porque ela não queria que a gente se levantasse. O mgr e a equipe fizeram questão de conhecer meu neto pelo nome e foram super atenciosos com o nosso Pug..Max. Há campos atrás se você estiver viajando com um animal de estimação e parque Orange Village, playground, parque para cães no final da estrada. Este será agora o nosso local de fuga quando precisamos de um fim de semana. Piscina estava limpa e quente.
Heather- o gerente do hotel foi nada menos que INCRÍVEL!! Todos os funcionários do turno diurno foram simpáticos e prestativos.Nossa maior preocupação veio em um sábado à noite quando Selena NUNCA estava presente ou disponível depois das 20h. Ela nunca estava na recepção e não estava disponível para ajudar os hóspedes. Quando ela finalmente (10 min) voltou de "pegar algo de seu carro", uma muito agradável "fora do relógio" Amy nos ajudou. Quando Selena voltou, ela foi ríspida conosco.A equipe do hotel está indo além para ajudar e apoiar seus hóspedes. Lamento ver a má atitude de Amy em relação à sua responsabilidade de confiança.
Teve um atendimento ao cliente incrível quando minha esposa e eu fomos para uma estadia. Só para ficar um pouco longe das crianças. Eu gostaria de ter escrito este comentário há algum tempo. O cara que nos registrou foi ela à noite, não consigo lembrar o nome dele. Ele foi simplesmente fantástico como todo mundo. Eles servem jantar das 17h às 19h. Como comida realmente incrível, além de coquetéis 🍸🍹 e outras bebidas espirituosas. Se você beber mais a localização é incrível do outro lado da rua de tantos lugares maravilhosos. Com certeza estará de volta. Também foi muito limpo e as camas são incríveis como apenas sem palavras. Obrigado a todos por serem tão maravilhosos. 🖤
Tuve un servicio al cliente increíble cuando mi esposa y yo fuimos de vacaciones. Solo para alejarme un poco de los niños. Ojalá hubiera escrito esta reseña hace un tiempo. El tipo que nos registró fue ella por la noche. No recuerdo su nombre. Era simplemente fantástico como todos. Sirven la cena de 5 a 7 pm. Como comida realmente increíble más 🍸🍹 cócteles y otros licores. Si bebes, además, la ubicación es increíble justo al otro lado de la calle de tantos lugares maravillosos. Seguro que volveremos. También estaba muy limpio y las camas son increíbles como si no hubiera palabras. Gracias a todos por ser tan maravillosos. 🖤
Heather, ¡el gerente del hotel fue simplemente INCREÍBLE! Todo el personal del turno de día ha sido amable y servicial.Nuestra mayor preocupación llegó un sábado por la noche cuando Selena NUNCA estuvo presente o disponible después de las 8:00 p. m. Nunca estuvo en la recepción y no estaba disponible para ayudar a los huéspedes. Cuando finalmente (10 minutos) regresó de "sacar algo de su automóvil", Amy nos ayudó con una muy agradable "fuera del reloj". Cuando Selena regresó, fue cortante con nosotros.El personal de este hotel va más allá para ayudar y apoyar a sus huéspedes. Lamento ver la mala actitud de Amy hacia su responsabilidad de confianza.
Probablemente la mejor estancia que hemos tenido jamás. La comida estaba por encima de las ofertas gratuitas habituales del hotel. Comida Fresca. El personal hizo todo lo posible. El director nos consiguió mantequilla porque no quería que nos levantáramos. El gerente y el personal se aseguraron de conocer a mi nieto por su nombre y fueron muy complacientes con nuestro Pug ... Max. Hay campos detrás si viaja con una mascota y el parque Orange Village, área de juegos para niños, parque para perros justo al final de la calle. Este será ahora nuestro lugar de escapada cuando necesitemos un fin de semana. La piscina estaba limpia y cálida.
This was a much needed stay-cation. My husband and I lost a beloved pet and needed to be out of our apartment for a few nights to adjust to him not being there. This stay not only recharged my spirit, but it also reminded me that people are compassionate and humanity isn't completely at stake after all. A very big thank you to Shelby, Lynn, Unique, Rita, Brajia, Jeremiah and Terry (inside joke). This team is exceptional and because of them, I could rest a little easier even though my heart was broken. I will choose no other Drury for our next respite stay. So happy we got to spend it with them. ♡
Prob the best stay we have had anywhere, EVER. The food was above the usual hotel free deals. Fresh foods. The staff went out of their way. The mgr got us butter cuz she didn't want us to get up. The mgr and staff made it a point to know my grandson by name and were super accommodating to our Pug..Max. There are fields behind if you are traveling with a pet and Orange Village park, playground, dog park right down the road. This will now be our getaway place when we need a weekend. Pool was clean and warm.
Heather- the hotel manager was nothing short of AMAZING!! All of the day shift staff has been friendly and helpful. Our biggest concern came on a Saturday night when Selena was NEVER present or available after 8pm. She was never at the front desk and was unavailable to assist guests. When she finally (10 min) returned from "getting something from her car", a very pleasant "off the clock" Amy helped us. When Selena did return, she was curt with us. This hotel staff is going above and beyond to help and support their guests. I am sorry to see Amy's poor attitude toward her trusted responsibility.
Had incredible customer service when my wife and I went for a staycation. Just to get away from the kids for a bit. I wish I had wrote this review a while ago. The guy who checked us in it was she evening I can't remember his name. He was just fantastic as was everyone. They serve dinner 5-7pm. Like really amazing food plus 🍸🍹 cocktails and other spirits. If you drink plus location is awesome right across the street from so many wonderful places. Will for sure be back. It was also very clean and the beds are incredible like just no words. Thank you all for being so wonderful. 🖤
Os hotéis Drury são os meus favoritos. A hospitalidade é de primeira. Como me foi explicado pelo gerente de atendimento ao cliente, é um hotel familiar e você pode dizer. É muito mais quente do que um hotel corporativo rígido. Todos os dias, das 5h30 às 7h, eles oferecem bebidas e lanches de cortesia, mas deixe-me dizer uma coisa: os lanches são um buffet carregado. Eu tinha frango uma salada de legumes saudáveis de batata assada e muito mais. Nenhum outro hotel que eu conheço e eu visito muitos hotéis oferece este excelente tratamento aos seus hóspedes. Estive no centro e este é o de Beachwood e ambos são excepcionais. Para descobrir uma experiência de hotel excepcional, você deve visitar um Drury. Eu tentei muito encontrar algo para dar-lhes algum feedback construtivo, mas não consegui encontrar nada de errado. Graças à equipe maravilhosa do Beachwood, vocês e garotas me fizeram sentir mimado quando eu realmente precisava.
Um hotel tão bonito. Realmente uma excelente equipe, todos muito gentis e acolhedores. O quarto era super limpo e as camas eram muito confortáveis. Eu amo que eles te alimentam 3 meios por dia e é um buffet. A comida também estava boa 😋
Ficamos durante a tempestade de inverno Izzy e Shelby foi muito profissional e agradável e até nos trouxe um pouco mais cedo. Junto com Shelby, todos os associados que encontramos foram muito simpáticos e profissionais. Os quartos eram confortáveis e limpos. O café-da-manhã e propina 530pm foram incríveis.
Nos alojamos durante la tormenta de invierno Izzy y Shelby fue muy profesional y agradable e incluso nos registró un poco antes. Junto con Shelby, todos los asociados con los que nos encontramos fueron muy amables y profesionales. Las habitaciones eran cómodas y limpias. El desayuno y el soborno de las 5:30 p. m. fueron increíbles.
Un hotel tan hermoso. Realmente un gran personal, todos muy amables y acogedores. La habitación estaba súper limpia y las camas eran muy cómodas. Me encanta que te den de comer 3 medias al día y es buffet. La comida también estuvo buena 😋
Los hoteles Drury son mis favoritos. La hospitalidad es de primera. Como me explicó el gerente de servicio al cliente, es un hotel familiar y se nota. Es mucho más cálido que un rígido hotel corporativo. Todos los días de 5:30 a 7:00 ofrecen bebidas y bocadillos de cortesía, pero déjame decirte algo, los bocadillos son un buffet cargado. Comí pollo, una ensalada de vegetales saludables con papas al horno y más. Ningún otro hotel que yo conozca y visito muchos hoteles ofrece este excelente trato a sus huéspedes. He estado en el del centro y este es el de Beachwood y ambos son excepcionales. Para descubrir una experiencia excepcional en un hotel, debe visitar un Drury. Traté de encontrar algo para darles una retroalimentación constructiva, pero no pude encontrar nada malo en absoluto. Gracias al maravilloso personal de Beachwood, ustedes, chicos y chicas, me hicieron sentir mimado cuando realmente lo necesitaba.
The Drury hotels are my favorite. The hospitality is first rate. As it was explained to me by the customer service manager it's a family home hotel and you can tell. It's so much warmer than a stiff corporate hotel. Everyday from 5:30 to 7:00 they offer complimentary drinks and snacks, but let me tell you something the snacks are a loaded buffet. I had chicken a baked potato healthy vegetables salad and more. No other hotel that I know of and I visit a lot of hotels offers this outstanding treatment to its guests. I've been to the one downtown and this is the one in Beachwood and they both are exceptional. To discover an outstanding hotel experience you must visit a Drury. I tried hard to find something to give them some constructive feedback but I couldn't find anything wrong at all. Thanks to the wonderful staff at Beachwood, you guys and gals made me feel pampered when I really needed it.
Such a beautiful hotel.Really great staff, all very kind and welcoming. The room was super clean and the beds were very comfortable. I love that they feed you 3 means aday and it's a buffet. The food was good too 😋
We stayed during winter storm Izzy and Shelby was very professional & nice and even got us checked in a little early.Along with Shelby, all the associates we encountered were very nice & professional.Rooms were comfy and clean.The breakfast and 530pm kickback were awesome.
Este hotel tem sido muito confortável para nós, pois cuidamos de nossa avó enquanto ela estava internada no hospital da Clínica de Cleveland. A equipe sempre perguntava como ela estava. Quando nossa avó faleceu, eles nos acomodaram para que pudéssemos fazer o luto juntos na sala de conferências. Eles nos encorajaram e foram além por nós. Obrigado a toda equipe por serem tão maravilhosos. Você nos guiou por um tempo que nunca iremos esquecer. Obrigado por nos deixar curar adequadamente em seu hotel!
Este hotel ha sido muy complaciente con nosotros, ya que cuidamos a nuestra abuela mientras estaba ingresada en el hospital de la Clínica Cleveland. El personal siempre preguntaba cómo estaba. Cuando falleció nuestra abuela nos acomodaron para poder llorar juntos en la sala de conferencias. Nos animaron e hicieron un esfuerzo adicional por nosotros. Gracias a todo el personal por ser tan maravilloso. Nos guiaste a través de un tiempo que nunca olvidaremos. ¡Gracias por ayudarnos a curarnos adecuadamente en su hotel!
This hotel has been very accommodating to us as we cared for our grandmother while she was admitted at the Cleveland Clinic hospital. The staff always asked to see how she was doing. When our grandmother passed away they accommodated us to be able to mourn together in the conference room. They encouraged us and went the extra mile for us. Thank you to the entire staff for being so wonderful. You guided us through a time that we will never forget. Thanks for letting us heal properly at your hotel!
Outstanding service and great amenities. Serves breakfast and dinner/drinks in the price. Very clean property. Staffed with people who genuinely care about your experience!
Outstanding service and great amenities. Serves breakfast and dinner/drinks in the price. Very clean property. Staffed with people who genuinely care about your experience!
Outstanding service and great amenities. Serves breakfast and dinner/drinks in the price. Very clean property. Staffed with people who genuinely care about your experience!
My husband and I live in the area but decided to celebrate our five year wedding anniversary at the Drury Inn.We enjoyed this hotel.The dinner and breakfast being included the three drink tickets per person per day was awesome.The indoor pool and spa was wonderful.I must say thank you for a very enjoyable stay.The only thing I didn't care for was the coffee.I tried everyday I was there and didn't care for the flavor but such a small thing.I will absolutely be back for another stay cation
Very nice hotel and friendly staff. In an area with everything right around you. I would definitely stay there again next time work brings me to the area.
Very nice hotel and friendly staff. In an area with everything right around you. I would definitely stay there again next time work brings me to the area.
My husband and I live in the area but decided to celebrate our five year wedding anniversary at the Drury Inn.We enjoyed this hotel.The dinner and breakfast being included the three drink tickets per person per day was awesome.The indoor pool and spa was wonderful.I must say thank you for a very enjoyable stay.The only thing I didn't care for was the coffee.I tried everyday I was there and didn't care for the flavor but such a small thing.I will absolutely be back for another stay cation
Very nice hotel and friendly staff. In an area with everything right around you. I would definitely stay there again next time work brings me to the area.
My husband and I live in the area but decided to celebrate our five year wedding anniversary at the Drury Inn. We enjoyed this hotel. The dinner and breakfast being included the three drink tickets per person per day was awesome. The indoor pool and spa was wonderful. I must say thank you for a very enjoyable stay. The only thing I didn't care for was the coffee. I tried everyday I was there and didn't care for the flavor but such a small thing. I will absolutely be back for another stay cation
Awesome hotel and great staff. Serves breakfast AND dinner which isn’t common at most hotels. My stay felt like home! Responsible price GREAT stay.
Awesome hotel and great staff. Serves breakfast AND dinner which isn’t common at most hotels. My stay felt like home! Responsible price GREAT stay.
Awesome hotel and great staff. Serves breakfast AND dinner which isn’t common at most hotels. My stay felt like home! Responsible price GREAT stay.
Minha família sempre se hospedou nos hotéis Drury quando viajamos por causa das vantagens. O café da manhã grátis, jantar grátis e a propina é incrível. Além disso, os preços são ótimos, o lugar é limpo e a equipe é incrível. Sempre vou voltar.
Mi familia siempre se ha alojado en los hoteles Drury cuando viajamos debido a las ventajas. El desayuno gratis, la cena gratis y el soborno es increíble. Además, los precios son excelentes, el lugar está limpio y el personal es increíble. Siempre volveré.
My family has always stayed at the Drury hotels when we travel cause of the perks. The free breakfast, free dinner and the kickback is amazing. Plus the prices are great, the place is clean and staff is amazing. Always gonna come back.
Uma garota muito agradável, muito útil e muito jovem chamada Unique foi além. Tenho problemas de saúde que dificultam a viagem n tivemos um fim de semana desafiador, mas único, e todos os funcionários, nesse caso, foram incrivelmente prestativos, pessoais, profissionais, tiveram uma tremenda ética de trabalho, foram especialmente corteses e foram apenas uma equipe estelar! Posso dizer o suficiente porque já faz um tempo que não vejo tantas características maravilhosas realizadas com tanta facilidade no atendimento ao cliente. Espero que todos recebam aumentos em breve, especialmente o Unique! Obrigado pela ajuda!
Una jovencita muy agradable, muy servicial y bonita llamada Unique hizo todo lo posible. Tengo problemas de salud que hacen que viajar sea difícil n tuvimos un fin de semana desafiante pero Único, y todo el personal fue increíblemente servicial, agradable, profesional, tenía una ética de trabajo tremenda, fue especialmente cortés y ¡fue simplemente un equipo estelar! Puedo decir basta porque ha pasado un tiempo desde que vi tantos rasgos maravillosos logrados sin esfuerzo en el servicio al cliente. Espero que todos obtengan aumentos pronto, ¡particularmente Unique! ¡Gracias por tu ayuda!
A very pleasant, very helpful, pretty young gal named Unique went above and beyond. I have health issues that make travel difficult n we had a challenging weekend yet Unique, and all of the staff for that matter, were incredibly helpful, personable, professional,had tremendous work ethic, were especially courteous and were just a stellar crew! I cabt say enough because it has been a while since I've seen so many wonderful traits accomplished so effortlessly in customer service.I hope they all get raises soon, particularly Unique!Thank you for your help!
They offer breakfast and dinner buffets, but they don’t keep the beverage stations or coffee stations open, and it seemed a little disappointing because we aren’t children… I like to have juice with my drinks, or coffee at 1am!!! They also pull the food too early/cut off times are too early… the drink deals are cool and you can get all three of them at once, but they don’t honor any days you missed. And it is a ridiculous small time frame to get those alcoholic drinks…. We felt like we had to hoard more food and drinks more than we needed. Especially when mini fridges in rooms have NO freezer!
Alugamos um quarto por 2 noites para o meu aniversário. Todo mundo foi super amigável e útil! Quarto / cama era incrível e por isso era comida! No sábado de manhã tivemos que sair cedo e quando descemos para o café da manhã às 7, nem tudo estava pronto e eles estavam tendo problemas com as máquinas de waffles. Eles reembolsaram parte das noites de estadia pelo nosso inconveniente. Eles definitivamente não tinham que fazer isso! Esta foi a nossa segunda vez em um Drury e eles ganharam clientes para o resto da vida! Será a primeira rede que escolheremos na hora de viajar!
Alquilamos una habitación por 2 noches por mi cumpleaños. ¡Todos fueron súper amables y serviciales! Habitación / cama era increíble y la comida también! El sábado por la mañana tuvimos que salir temprano y cuando bajamos a desayunar a las 7, no todo estaba listo y estaban teniendo problemas con las gofres. Reembolsaron parte de esas noches de estadía por nuestras molestias. ¡Definitivamente no tenían que hacer eso! ¡Esta fue la segunda vez que nos hospedamos en un Drury y han ganado clientes de por vida! ¡Será la primera cadena que elijamos a la hora de viajar!
We rented a room for 2 nights for my Birthday. Everyone was super friendly and helpful! Room/bed was amazing and so was food! On Saturday morning we had to leave early and when we went down for breakfast at 7, not everything was ready and they were having issues with waffle makers. They refunded part of that nights stay for our inconvenience. They definitely did not have to do that! This was our second time staying at a Drury and they have gained customers for life! It will be the first chain we choose when traveling!
Só passei o fim de semana. Que lindo hotel! Equipe fabulosa, tão hospitaleira! Heather e Shelby foram muito acolhedores e prestativos. Todos os funcionários fizeram você se sentir bem-vindo. Muito limpo e confortável. Serve café da manhã, jantar e bebidas por conta da casa! Definitivamente, recomendo este hotel!
Acabo de pasar el fin de semana. ¡Qué hermoso hotel! Personal fabuloso, muy hospitalario. Heather y Shelby fueron muy amables y serviciales. Todo el personal te hizo sentir bienvenido. Muy limpio y confortable. ¡Sirve desayuno, cena y bebidas en la casa! ¡Definitivamente recomiendo este hotel!
Just spent the weekend. What a beautiful hotel! Fabulous staff, so hospitable! Heather and Shelby were very welcoming and helpful. All staff made you feel welcome. Very clean and comfortable. Serves breakfast, dinner and drinks on the house! Definitely recommend this hotel!
4100 Orange Pl, Orange, Ohio 44122, United States
