Muito bem localizado com um serviço ótimo o staff bastante atencioso com muita oferta para crianças. Gostei e recomendo.
starstarstarstar Pedro Nuno
Ótimo hotel, visual bom. Café da manhã ótimo e boas opções de restaurantes. Limpeza ok. Apenas tive problemas no check inn pois havia reservado um quarto com camas twin e só tinha cama casa..e demorou quase 1 hora até resolveram. No mais equipe atenciosos. Bom custo benefício
starstarstarstar Jonas Schwertner
Ótimo
starstarstarstarstar Julia Yvonne Gordon
Excelente
starstarstarstarstar Elisangela Miotti
Gostei
starstarstarstar Rui Ribeiro
Hotel familiar. Bastante espaço. Instalações cuidadas. Pequeno almoço maravilhoso!
starstarstarstarstar Inês Carreira
El hotel está bastante bien ubicado, a 30 minutos del aeropuerto. Tiene buenas instalaciones, un entorno agradable y buen estado de limpieza. El personal es muy amable. Mi agradecimiento especial a Sykaya, lobby Manager del hotel.
starstarstarstar Susana Granados
Vintage Hotel with large area, and also very nice staff.
About the bedroom maybe it need to be refreshed a bit...
starstarstarstarstar Gunadi Sindoro
Wonderful experience, great service, peaceful environment, helpful and smiling people, thumbs👍 hospitality
starstarstarstar Utsav Khemka
The hotel's great, the room is comfy, the blankets are weighted
There's a lot of room for activities
I especially enjoyed the breakfast, 5/5 would reccomend
starstarstarstarstar Zinc
Geral OK. A praia é boa..muitos passeios na praia, passeios de barco, parapente, etc. Equipe amigável. O colchão cheira um pouco a mofo porque o hotel acaba de abrir após a pandemia. Além disso, o armário não tem chuveiro de jato.
starstarstarstarstar debrine Hendra
Acho? Por que 2 estrelas? Em primeiro lugar, me sinto confortável morando aqui. Na verdade, estou escrevendo este comentário enquanto relaxo em um dos quartos aqui com um cobertor enrolado em volta de mim como um rolo de sushi porque a temperatura ambiente que defini estava fria. Acabei de tomar café da manhã, estava delicioso. Todos os dias tomo café da manhã aqui, é delicioso. Boa comida ️ O serviço também é muito simpático. Não apenas garçons na área de jantar, atendentes de quarto e no lobby, em todos os lugares são gentis e amigáveis. Bom atendimento ️ A piscina também é variada, o resort fica perto da praia e muitos jogos, também tem muitos shows. Atividades divertidas ️ Quartos limpos e confortáveis, equipamentos de banheiro completos até que haja um kit de costura. Bom quarto ️ Então, por que 2 estrelas? Estou nadando sozinho. Falei com um dos guardas da piscina, me ofereci para acompanhar e eu recusei, me afastei, mas fui seguido; Eu movi piscinas, ele também se moveu, ele piscou várias vezes para a caverna, e toda vez que eu olhava para ele para verificar se ele ainda estava olhando para a caverna, ele ainda estava olhando para a caverna. Ele me encarou! Encarou! Eu estava relaxado em uma posição supina, também conhecido como flutuando na água. Finalmente, pedi ao meu amigo para sair, ouvi que alguém veio até ele. Achei que talvez ele não tivesse visto. Eu o verifiquei e adivinhei? Ele ainda estava observando a caverna do alto da ponte. Ele não estava olhando para mim, ele estava olhando! Então, sim, má experiência na piscina. Realmente desconfortável. Eu estava tentando aliviar meu estresse nadando à noite, mas esse mf- eu até disse não! Havia várias outras pessoas na piscina, por que a caverna tinha que ser observada o tempo todo? Caverna adulta, nadando em um local onde a água é curta. Então, eu não posso me afogar. Eu estava relaxando deitado em uma cadeira e ainda sendo visto. Por favor, treine-o melhor. Guarda de piscina sedutora ️
starstar Marie Allen
Update 17/05 - We actually checked out in the middle Of the night and went elsewhere. The attitude of the manager was absolutely disgusting. When asking about covid compliance and how the room could be so Dirty, including bed on the hair - he stated that’s not him but house keeping, and that the dirt has nothing to do with covid compliance, their covid compliance is down to the certificate. I was shocked, having looked it up, the certificate is of Course subject to them ensuring sanitary and hygienic practices!! Every single issue was meant with an excuse not an apology and he stated he doesn’t have a manager until we pushed, he also said their was not Complaints process. We have since received a refund from hotel.com, but will be following up with the hotel as retraining is needed. Disgusted by this place and couldn’t recommend less! Stay away!!!!!Original post - 15/05 Booked this last minute for a night due to having to change our plans. Currently staying here and honestly I feel like I’ve messed up our bAli trip! This is not a five star hotel had been advertised appropriately with the correct rating I would not be so annoyed. The hotel is not covid compliant at all!The room is tired and old and the bathroom feels very ‘icky’. I started wiping just one surface in the bedroom and had to stop because the tissue was covered in dirt, picture included.We couldn’t on our tv so called down to reception who said they’d send someone but no one turned up. Reception doesn’tpick up anymore, my husband has gone down 3 times now. We tried pressing two for the assistant manager too, no response. I just wanted to shower and get into bed, but can’t even get into comfy clothes whilst waiting for someone to come take a look. The manager was not helpful at all. Currently now 10pm at night after over an hour they are replacing the tv, now the remote doesn’t work and our night has been wasted waiting for them to turn up.Also dirty plates have been outside our room since we arrived.I do appreciate the ‘congratulations’ cake plate. Whilst facilities are lacking, The infinity pool is nice.Go somewhere else!! I really regret not booking our last evening inBali has been ruined! If we weren’t here only one night we’d have checked out by now. Biggest regret and a rubbish end to what has been a positive trip.We are booking another trip to ubud and planned to stay at Nusa dua - but i can for sure say it won’t be at this place!I’ll add more pictures tomorrow - but some examples of how dingy the room is have been attached
star Naz M
The best experiences!
Kids friendly. Various activities for them.
All Staff kind & helpful. Room clean and spacious. Everything is great. Nothing had dissapointed.
starstarstarstarstar Tabitha Sulistya
The hotel is very suitable for the family with young kids. Kids love to play with the slide on the pool. The beach though not the best in Bali, but still good enough for playing. The breakfast options not too vary though, just ok.
starstarstarstarstar Herman Sutanto
I have stayed at this resort every single time that I've visited Bali. I have brought friends and family here and everyone has a great time. If you have an appetite, or love a cocktail or two, I highly recommend the all-inclusive package. In fact, the all-inclusive option is why my friends, family and I keep coming back here, it's definitely worth it.
starstarstarstarstar Allan Mokau
Extraordinary
The best part of Grand Mirage Resort & Thalasso Bali is most probably its private beach. The whole beach is well maintained, and staff clears out all the spots frequently to have this area neat and clean.
The breakfast had a wide variety of vegetarian food. There is a whole section of delicious Indian food in the breakfast if you are into that. There is an Indian eatery also there.
The room was spacious and had a pleasant balcony. There are a couple of supermarket stores just outside the resort. The staff is very attentive and always tends to clear out any queries that you may have.
starstarstarstar Nirav Jethva
Un hotel con playa privada y numerosos servicios para sus clientes. Dispone de varias piscinas y restaurantes especializados, y una buena animación. El desayuno súper completo, variado y de validar. Muy recomendable.
starstarstarstarstar Benet Guardia
Para viajar con niños es el adecuado, posiblemente el único,de la zona. Pero te puede tocar en la zona apartada del hotel. La playa es posiblemente de las peores de Bali. Además,está orientada al este, olvida las puestas de sol espectaculares de Bali. Lujo a medias.Paro el precio es el más adecuado de los resortes. En España no sería ni resort ni 5 estrellas, seríaun buen hotel.
starstarstarstar luis mariano Carmona
Muy acogedor y gente muy amable.
starstarstar Miriam De Miguel
Ojo. U o
starstar Martha Cecilia Ospina Diaz
Las habitaciones dejan que desear para ser un hotel de 5 estrellas. El Buffet de desayunos es espectacular, hay mucho donde elegir. Y el hotel en general es precioso. La parte de la piscina y el acceso a la playa están muy bien.
starstarstarstar Sandra Jimenez
Espectacular! El desayuno es muy variado, con la piscina al lado, la playa nada mas salir del hotel, el trato muy bueno! La habitación limpia, funcional, las cama inmensa, el baño con ducha y bañera, y nos esperaron con una sorpresa de bienvenida!
starstarstarstarstar Monica Fitiila
Muy buen Hotel. El personal sumamente cordial.
starstarstarstarstar Alejandro Ernesto Spataro
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