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star star star 6955 Euclid Avenue, Cleveland, Ohio 44103, United States
Check in advertised at 3:00. Room was not ready until 4:30. Room darkening shade was electronically controlled and was broken. Wifi was down for a few hours when we arrived but worked well enough once it was back up. TV remote difficult to use. But rooms were nice and clean, lobby area was cool with a foosball table, and breakfast was great.
Everything was fine. The hotel was clean. It was modern. Very nice TV in the room. The staff were courteous and friendly. There was an issue with the elevators, but that was resolved. My only issue was that I was charged $996.00 for "incidentals". I thought that was outrageous. But more outrageous is that 4 days later, they reimbursed less than half of that. After complaining, I was told I would receive the remaining $501.00 in the next two weeks. Almost 3 weeks after I checked out and paid for my room, to be reimbursed for my deposit. This is my only issue.
Everything was fine. The hotel was clean. It was modern. Very nice TV in the room. The staff were courteous and friendly. There was an issue with the elevators, but that was resolved. My only issue was that I was charged $996.00 for "incidentals". I thought that was outrageous. But more outrageous is that 4 days later, they reimbursed less than half of that. After complaining, I was told I would receive the remaining $501.00 in the next two weeks. Almost 3 weeks after I checked out and paid for my room, to be reimbursed for my deposit. This is my only issue.
Check in advertised at 3:00. Room was not ready until 4:30. Room darkening shade was electronically controlled and was broken. Wifi was down for a few hours when we arrived but worked well enough once it was back up. TV remote difficult to use. But rooms were nice and clean, lobby area was cool with a foosball table, and breakfast was great.
Everything was fine. The hotel was clean. It was modern. Very nice TV in the room. The staff were courteous and friendly. There was an issue with the elevators, but that was resolved. My only issue was that I was charged $996.00 for "incidentals". I thought that was outrageous. But more outrageous is that 4 days later, they reimbursed less than half of that. After complaining, I was told I would receive the remaining $501.00 in the next two weeks. Almost 3 weeks after I checked out and paid for my room, to be reimbursed for my deposit. This is my only issue.
Relatively new property.Rooms are small but reasonably comfortable. No maid service unless staying for at least 3 nights.Towels and sheets were worn and should have been replaced.Breakfast was ok. Most guests and staff not masked in public areas.
Quando chegamos, nosso quarto não estava pronto. No entanto, o hotel descontou a estadia da nossa noite. Nós apreciamos isso. Eles também deram permissão para eu usar o banheiro para trocar de roupa antes de ir jantar. Os problemas pandêmicos da cadeia de suprimentos afetaram a área de café da manhã e a lanchonete. O café da manhã não vale realmente a pena um preço de hotel b & b.
Cuando llegamos, nuestra habitación no estaba lista. Sin embargo, el hotel descontó la estancia de nuestra noche. Nosotros apreciamos eso. También me dieron el visto bueno para usar el baño para cambiarme de ropa antes de ir a cenar. Los problemas de la cadena de suministro de la pandemia han afectado el área de desayuno y la tienda de bocadillos. El desayuno no vale realmente el precio de un hotel b & b.
Relatively new property.Rooms are small but reasonably comfortable. No maid service unless staying for at least 3 nights.Towels and sheets were worn and should have been replaced.Breakfast was ok. Most guests and staff not masked in public areas.
Relatively new property.Rooms are small but reasonably comfortable. No maid service unless staying for at least 3 nights.Towels and sheets were worn and should have been replaced.Breakfast was ok. Most guests and staff not masked in public areas.
When we arrived, our room wasn't ready.However, the hotel did discount our night's stay.We appreciate that.They also gave the okay for me to use the bathroom to change clothes before going to dinner.The pandemic supply chain issues have impacted the breakfast area and the snack shop.The breakfast is not really worth a b&b hotel price.
Por causa da exposição ao COVID-19, tentei entrar em contato com o gerente 4 vezes diferentes para tentar reagendar e eles me ignoraram completamente. Muito triste que os gerentes não tenham reconhecido o risco de exposição da COVID a outros hóspedes. Não íamos desperdiçar $ 300 em quartos. Sabíamos que o aplicativo carregaria de qualquer maneira e percebemos que, se eles não se importassem, por que deveríamos? Verificamos a presença de percevejos (como fazemos em todos os lugares em que ficamos) e descobrimos que a limpeza havia deixado um longo cabelo preto NA nossa roupa de cama e sob o colchão (na plataforma) havia poeira e lixo que não foram limpos, junto com uma embalagem de doces . Nossos amigos do quarto vizinho tinham etiquetas de roupas embaixo da cama. Não parece muito higiênico para um local que permite ocupantes com exposição COVID. Além disso, as plataformas da cama são horríveis. Batemos os joelhos várias vezes e isso fez com que a cama não cedesse, então foi difícil. Eu também não gostava das cores brilhantes na área de dormir principal. Achei que não era relaxante ou calmante.
Because of COVID-19 exposure, I tried to contact the manager 4 different times to try to reschedule and they completely ignored me. Very sad that the managers didn't acknowledge the risk of COVID exposure to other guests. We weren't about to let $300 worth of rooms go to waste. We knew the app would charge regardless, and figured if they didn't mind- why should we? We checked for bed bugs (like we do everywhere we stay) and found cleaning had left a long black hair IN our bedding and under the mattress (on the platform) was dust and junk that hadn't been cleaned, along with a candy wrapper. Our friends in our neighboring room had clothing tags under their bed. Doesn't seem very hygienic for a place allowing occupants with COVID exposure. Also, the bed platforms are awful. We bashed our knees multiple times and it made the bed not as giving, so it was hard. I also weren't fond of the bright colors in the main sleeping area. I felt it wasn't relaxing or calming.
Debido a la exposición al COVID-19, traté de contactar al gerente 4 veces diferentes para intentar reprogramar y me ignoraron por completo. Muy triste que los gerentes no reconocieron el riesgo de exposición de COVID a otros huéspedes. No íbamos a desperdiciar habitaciones por valor de $ 300. Sabíamos que la aplicación se cargaría independientemente, y pensamos que si no les importaba, ¿por qué deberíamos hacerlo? Verificamos si había chinches (como hacemos en todos los lugares donde nos hospedamos) y descubrimos que la limpieza había dejado un largo cabello negro EN nuestra ropa de cama y debajo del colchón (en la plataforma) había polvo y basura que no se habían limpiado, junto con un envoltorio de dulces. . Nuestros amigos de la habitación vecina tenían etiquetas de ropa debajo de la cama. No parece muy higiénico para un lugar que permite a los ocupantes con exposición a COVID. Además, las plataformas de la cama son horribles. Nos golpeamos las rodillas varias veces y eso hizo que la cama no cediera, así que fue difícil. Tampoco me gustaban los colores brillantes en el área principal para dormir. Sentí que no era relajante ni calmante.
Hotel teve críticas mistas online. Funcionários foram simpáticos. O lobby era muito moderno e agradável, assim como os quartos. O quarto king size era perfeito para duas pessoas. Quarto e banheiro estavam limpos. O hotel tem uma localização central, a 10-15 minutos de muitas atrações turísticas. Café grátis durante todo o dia e bom pequeno-almoço todas as manhãs. A única desvantagem era que o hotel estava localizado em uma área pobre da cidade, mas não tivemos problemas com ninguém. Eu ficaria aqui novamente.
El hotel tenía críticas mixtas en línea. El personal fue amable. El vestíbulo era muy moderno y agradable, al igual que las habitaciones. La habitación de tamaño king era perfecta para dos personas. La habitación y el baño estaban limpios. El hotel está en una ubicación central, a 10-15 minutos de muchas atracciones turísticas. Café gratis todo el día y buen desayuno todas las mañanas. El único inconveniente fue que el hotel estaba ubicado en una zona pobre de la ciudad, pero no tuvimos problemas con nadie. Me quedaría aquí de nuevo.
Hotel had mixed reviews online. Staff were friendly. The lobby was very modern and nice, as were the rooms. King size room was perfect for two people. Room and bathroom were clean. Hotel is in a central location, 10-15 mins away from many tourist attractions. Free coffee all day, and nice breakfast every morning. Only downside was the hotel was located in a poor area of town, but we had no issues with anyone. Would stay here again.
Hotel estava limpo eo serviço foi excelente comida era boa. O layout do quarto era ótimo e o banheiro fácil de se locomover. Um comentário: as camas têm bordas duras e sobressaem dos colchões arredondados. Bati com o joelho três vezes na mesma curva tentando contorná-lo. Eu definitivamente voltaria
O quarto era totalmente impressionante. Muito grande, muito bem organizado, um espaço enorme. Belo chuveiro e pessoas muito agradáveis administrando o lugar. Recomendo se você planeja viajar para a Cleveland Clinic.
El hotel estaba limpio y el servicio era excelente, la comida era buena. La distribución de la habitación era genial y el baño era fácil de recorrer. Un comentario: las camas tienen bordes duros y sobresalen de los colchones redondeados. Me golpeé la rodilla tres veces en la misma esquina tratando de esquivarla. Definitivamente regresaría.
The room was totally impressive. Very large, nicely arranged, huge space. Beautiful shower and very nice people running the place. Highly recommend it if you plan to travel to the Cleveland Clinic.
Hotel was clean and the service was great food was good. The room layout was great and the bathroom easy to get around. One comment: the beds have hard edges on them and they stick out from the rounded mattresses. I hit my knee three times on the same corner trying to get around it. I would definitely go back.
Kyah at the front desk Does an amazing job. She’s cheerful polite and professional. She made my fellow group of travelers feel comfortable and welcomed. The hotel is cute. Artsy. Clean. Great little extras. They provide great soaps and shampoos. The attention to detail was noted! Nice safe area to stay. Facility is clean and neat. The outside has a nice area to sit and relax outside and enjoy company. I’ll be returning:)
Hermoso me encanto...muy limpio y el trato espectacular ..me volvería a quedar..les va a encantar no lo piensen
Sencillo con estética muy moderna. Acogedor. Con muchas conexiones para cargar celulares y otro dispositivos. Tv grande. Único detalle que la heladera de la habitación del 337 era nueva pero no funcionaba y estábamos muy cansados para reclamar.Desayuno abundante aunque los huevos no estaban calientes. Sin dudas volvería.
6955 Euclid Avenue, Cleveland, Ohio 44103, United States
