Let me start with the positives: nice room….that's it!
The bedding in the room is dirty, the towel with visible traces of use from previous tenants, the lady at the reception does not know where the parking lot is ... THEIR PARKING PARK, no soap in the dispenser, the reception is always empty and there is no one there (check-out until 10:30, so logical, that someone should be there at 10:00), the door that was supposed to be closed from 24:00 is open all night, so anyone can come in, the restaurant is supposed to be from 7:00 to 22:00, but on Saturday at 15:00: 00 you can kiss the doorknob, phone service surly and mean. The phenomenon is the bathroom which was dirty and had a hole in the wall. Fortunately, we took pictures, because judging by other opinions, they will still charge us for demolishing the bathroom.
It can be exchanged and exchanged. I'm glad it was only one night.
star Wiktoria Majka
AVOID THIS PLACE. Traveled through europe in summer of 2021. We had 3 day trip to Lithuania with my partner and my northern dog. The trip was extremely exhausting as it was heatwave in europe. Really tired and hot i looked place to stay exceptionally with AC. And I found this one, bit overpriced but by the park. Which is necessary for me walk my dog. Anyway we come at 21 or so. Checked in, come inside room and there is no ac. The room itself is not so clean, little. Below markets avarage. (We travel quite a lot).
Immediately come down and receptionist pretendet to know and can do nothing about it as it is "booking" mistake and if we want room with AC we need to pay extra. We didn't agreed with condition as we already payed extra for parking and the price itself is more than enough to have room with AC elswhere. She called manager, manager was rude (i understan a bit Polish and it was smelling like fraud). We said we go to buy necessities and come in half an hour and wish that problem will be solved. We came back. Nothing changed. So we decided to leave. By packing and going down receptionist then offered to change to AC room for free!!! So apparently they just lure people with facilities and asking then to charge for them. I had bookings print screen showing that we did order room with AC INDEED. Anyway avoid this place. We found other extremely decent "Art hotel" good price and quality! Put ac on and slept like royals wothout any problems.
star Lina Kreivenaite
A clean, tidy room, perfect for a short city break. The fridge and induction hob were a pleasant surprise (although I didn't need to use them at the time). I ran out of liquid soap at the sink and hangers for a coat / jacket at the entrance. Besides, it's okay. Hassle-free check-in and check-out, tasty breakfasts served in the downstairs restaurant.
starstarstarstar Ania Czerni
Very rude receptionist. Not helpful at all, very unprofessional. Not recommending this place.
star Anna Drwiła
Extremely disappointed. My photos show only 30% of the details. In general, we had a dirty room and windows, towels with holes, huge amounts of spots on the floor, walls and furniture. Dirty plates and equipment in the kitchen area. We did not have soap in our room when at the same time the global world is trying to fight a pandemic.
A potential opportunity to prepare food by myself. But it is impossible in that unsanitary conditions.
The pictures on Booking do not show the reality.
star Irina Shevchenko
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