We were at the Mariant Park Hotel in July.
They are very helpful at the reception, they gave us the room we asked for. Food excellent. I appreciate the big garden. The staff was excellent. Animation team have program every day. I want to praise the animator from Exim tours and also Charo and Eddie who were perfect. We love evening show and sport activities for adults (zumba, pilates).
We are very satisfied. Thank you
Lenka Honzlová - Czech republic
starstarstarstarstar Patricie Honzlova
Everything perfect!
We stayed at the hotel for 10 days as a family with two childen. The staff is excellent- very child friendly, offering great service and making you feel at home! We were amazed by the location with 5 min walk from the pretty beach, a lovely, big garden and very nice pools - inside and outside. What stunned us and made me feel very safe when traveling with a child was the fact that the pool had life guards. The indoor pool and sauna is also very nice. We had a basic family room, which actually was bigger than our living room. We used the kids club and were also very happy with the ladies taking care of the children and the entertainment and facilities offered there for the kids. The room service was outstanding. Also, the food was always fresh and delicious with a changing buffet every day. The standard of the hotel is great but what makes it really awesome is the amazing, friendly and professional staff!
starstarstarstarstar Ola Sanders
9/2021
+Wi-Fi was fast.
+Nice food every day was something new.
+Really food was fantastic.
+Nice alcohol drinks.
+Fast and nice staff.
+Nice location everything was close.
+Self-service bars.
+Bus station was close.
+Deep pool and whirlpool.
+Room was new and clean.
-There was once a pineapple on pizza.
=I really recommend this hotel.
starstarstarstarstar František Bílek (Bizzy)
I feel confident saying this is one of the worst hotel experiences I have had. This would not even be 2-star in my opinion.
From check-in, I had a rubbish experience. I have never known an all-inclusive hotel tell me that as I checked-in at 1pm I was forbidden from having lunch and if I wanted lunch I would have to pay extra! Nobody even checked and they never do! Anybody could walk in and eat and drink. They have no bracelets and do not ask for room numbers or even greet you when you arrive at the restaurant.
I wasn’t informed how I got a towel for the pool when I checked-in, however I did get that sorted out with a €10 deposit, I was also informed that if I wanted to have a fresh towel it is €1.50 ‘because of the environment’.
I woke up in the middle of the night to a typed note under my door in block capitals summoning me to reception as it turned out I hadn’t signed my data protection rights away in a poorly worded policy.
Everything is cheaply done with shared sugar dispensers and salt and pepper dispensers, during covid times, that didn’t work or were too full to be of use or completely empty.
The food is okay, but this is my first 4-star all-inclusive that has no fresh juices or smoothies at breakfast. Just very cheap juice mixed from concentrate.
The absolute worst for me personally is the coffee being instant. Not from beans. That is a deal breaker for me. Instant coffee? Yes it’s in a nice machine that does cappuccino, etc. But it is not fresh at all. 4-star???
The breakfast buffet had flies on it.
The room is okay if a bit old fashioned. My patio door handle was loose and hard to open. The bed as poorly made daily, the sheets coming off the duvet and bed every night. I had no air conditioning one evening and had to wait an hour for the technician to arrive. In these temperatures I had to have my room door and patio doors open for some breeze, letting all the mosquitos in too. It started working again but he told me no air conditioning works in the hotel properly as ‘a pump is broken and is expensive to fix, so…’ This may be the reason the shower constantly changes temperature too. Nevertheless he was able to fix the TV that had no signal and was left on German instructions. The cable had broken. There is a USB port in the TV and I like to watch films on there via my memory stick but, it doesn’t work.
My air conditioning broke a second time too, unsurprisingly. I had to get ready for my evening in a 4-star hotel in 27 degree heat.
A technician never came the air con started again on its own, so I can only assume it is turned off until 8pm.
When I checked out the air conditioning turned off again further fuelling my belief that it is turned off. Why didn’t they just tell me this when I asked twice. I have never known even the most basic of hotels do this.
Also. Only one lift is working.
The safe does not work.
One day my room was not cleaned despite leaving the sign on the door that it needed to be done.
The pool is not relaxing at all as they blast loud, not very good music all day. So loud so you can’t listen to your own music or audiobooks.
At the pool bar there is no bottled mineral water. Nor in the restaurant. There is sparkling water on tap or they will fill your bottle with TAP WATER. 4-star??? There are also large jars of tap water flavoured with mint or citrus. You get 2 small waters in your room when you check-in so if you want mineral water you will need to buy it in supermarket.
Again something I have never heard experienced.
You get a fixed-to-the-wall shower gel and shampoo mix. No conditioner. 4-star???
The night porter shouts ‘Alcohol!’ at you when you return to ensure you sanitise your hands. Not ‘please remember to sanitise’ (as they are so worried about hygiene, clearly).
The water feature out the front of the hotel has green water running through it, I don’t think this is on purpose.
So, as I said, taking all this into consideration, it’s been my worst hotel experience and I would not stay here again. If you have and alternative, then take it.
star Mark Holding
This hotel is family friendly, it has good level of services, staff is friendly and competent. As for food offer, I couldn't be happier. The hotel has one letdown, and that's it's age, it would use reconstruction, but that's nothing and not going to ruin your vacation. I recommend this hotel for its atmosphere, services and location.
starstarstarstarstar Radek Kosejk
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