The gentleman who checked us in on Saturday was so kind and his customer service was excellent. The room was so clean. I was very happy with my stay. The only thing I didn't like was that due to Covid I was unable to utilize amenities but I applaud the hotel for their safety concerns during this time.
starstarstarstarstar Verified Hotel Guest
The outside view The sheets
starstarstarstar Nasha
The refrigerator had old food left in it.
starstarstarstar Russell
The location and the price was pretty good Wish there was free breakfast and a hot tub
starstarstarstarstar Verified Hotel Guest
Location to shopping. Highway. About 15 mins to the Brookfield zoo. Located right next to tons of shopping No where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow. We had planned on having some drinks and food in but instead we had to leave
starstarstarstar Anna
very clean. facility is new. Quiet. none
starstarstarstarstar Min
Very close to where I wanted to be. Quiet. Very clean. Very comfortable beds. No free breakfast. Shower pathetic. At first put us right next to construction. Why? Moved when asked.
starstarstarstar Verified Hotel Guest
Very clean and quiet No microwave in room
starstarstarstarstar Cindy
The layout of the space The room was only queen size single bed ! The sofa bed was not in the room
starstarstarstarstar Jo Nathan
Pricing That they charged me $20 for parking & theres nothing in place saying that they charge for parking
starstarstar Verified Hotel Guest
Very clean No
starstarstarstarstar Joseph
Location
starstarstarstarstar Dow
Great customer service and food. Parking lot.
starstarstarstar Verified Hotel Guest
it was clean and friendly housekeeping reception and they charged 7 dollar for the bottled water that was in the room, which would usually be included. That is ridiculous and the reception also charged for data service(wifi). Ive never seen this things like this in my entire life. Never again!
star Alina
I liked the location. I did not like that the hotel did not offer complimentary breakfast as their food was way too expensive.abd the parking was very awful. I m sure it was due the fact that it was a holiday.
starstarstarstar Verified Hotel Guest
The location was great and staff was friendly. My room was disgustingly dirty-sequins all over the floor (obviously not well-vacuumed), food and stains on the underside of the bed cover, old coffee grounds/filter still in the coffee pot, etc. Because of the room condition, I would not stay here again.
starstarstar Shelley
Price. Computer in lobby didn't work.
starstarstarstar Randal
cleanliness none
starstarstarstarstar Ridwanto
Comfortable clean bed. Nice room layout. Rolling desk. Spacious. Candy wrapper on the floor and a little dust on some least used surfaces made me wonder if the room was really cleaned/inspected properly. But hey- my house isn''t perfect either. The bed and bathroom were clean- so I was happy enough.
starstarstarstarstar Verified Hotel Guest
Nice staff and clean room People drinking and partying outside in the courtyard. Could not get any sleep! Security could not handle this group. I told the desk clerk if he didn't call the police I would. At 2.30 am police took them away.
star Verified Hotel Guest
Leaving Everything
star Verified Hotel Guest
Location. Sliding door on the ground level did not open fully.
starstarstarstar Verified Hotel Guest
nicd location
starstar Verified Hotel Guest
Nice location. Could use new bed.
starstarstarstar Verified Hotel Guest
Very poor customer service. Front desk manager very poor customer service skills.
star Juan
Overall an above average room and overall experience.
starstarstarstarstar Roger
good value lodging.
starstarstarstar Verified Hotel Guest
Always friendly staff. Warm and comfortable atmosphere. No
starstarstarstarstar Renee
Friendly staff gave me room next to pool. Didn't have breakfast included.
starstarstarstarstar Kathy
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