Grande Hotel turístico de massas especialmente Alemães e Ingleses. Todos os funcionários muito simpáticos prestaveis e acolhedores. As instalações são boas e bem cuidadas. Um pouco afastado da praia e da agitação, o que para nós foi uma mais valia mas tem um shutle para quem precisar. O preço foi regular. Estadia agradável.
starstarstarstar Pedro Barbosa
Atendimento, disponibilidade dos empregados sempre bom. Quarto limpo e arrumado. Comida mediterrânea, vale apena
starstarstarstarstar Ricardo Gonçalves
O quarto é bem grande e bem dividido. Tem uma cozinha peq. pra nossa surpresa. O banheiro é bem grande. Pra quem vem com crianças é uma ótima opção. A cama que poderia ser melhor.
starstarstarstar Sophie Leme
Horrível este hotel desde os empregados, comida, higiene, horário para tudo, animação só a noite e sem qualidade sempre as mesma músicas, qualquer divertimento é pago por pessoa, comida e bebida não é tudo incluído é 1 refeição por cada pessoa, até o bingo é pago é inadmissível. NEM tenho pontuação possivel.
star Paula Guerreiro
La entrada al apartamento me asustó, el baño encharcado, migas por el suelo de la habitación, un protector de bikini pegado en la puerta del armario, el azulejo cocina con chorreones, eramos tres y toallas habian para uno... Es "un detalle" tener una escoba y recogedor dentro del apartamento para que te barras tú, pero seria mejor detalle un trapo,estropajo y minibote lavavajillas como he tenido en otros hoteles para fregar o un kit baño,solo habia una pastilla de jabón para las manos. Geles ducha en dispensador rellenable. Camas y sofá comodos para dormir a excepción de la almohada que era como si no existiera. La puerta del baño sin ningun pestillo, intimidad 0, ademas de que estaba desconchada y no cerraba del todo. El apartamento en general bien pero necesita mejorar muchas cosas. Supermarket es mas bien bazar, colchonetas,gorras,cremas,básicos baño, recuerdos,... Las piscinas caóticas con colchonetas y niños saltando,y sí, hay una de mayores de 18 pero con mi hija de 13 no era para estar en la de niños y no podia entrar a la otra conmigo. Barbaridades con las colchonetas en la piscina, que entiendo que se permite por que se venden e hinchan en el supermarket del hotel. A las 9 habrian piscina y cola para dejar toalla en tumbona y desaparecer. Sitios ocupados sin estar la gente. El wifi inexistente en toda la estancia. Es un hotel de extranjeros, todo el personal se nos dirigía directamente en inglés, me pareció curioso. Cuando cantaban los números del bingo,lo último era decirlo en español. Solo cogimos desayuno, bastante bien, repetitivo aunq cada dia alguna cosa variaba. Las sillas del salón daban un poco de grima, polipiel y estaban muy peladas. Vistas fabulosas. Con el personal ningun problema, bastante amable. Aunque hasta las 14h en punto no pudimos subir a la habitación y estabamos reventados ya que desde 7.30 de la mañana que habíamos desembarcado estabamos dando vueltas cansados del viaje. Intentamos a la 13 a ver si podíamos y no. Aparcamiento sin problemas y gratis, playa cerca,se puede ir andando sin problena.
starstarstar Rosa Ana Roca
Stayed in summer 2022.Felt compelled to leave a review as "4 stars hotel" felt misleading.This is a budget hotel with 4 stars facility (3 resort style swimming pools, squash court, tennis court).They are right to call themselves a 4 star--- 3 star hotels don't have these facilities.But the rooms, food, amenities (like needing to pay a deposit to use pool towels, you can exchange to fresh towels in the AM only, use of safe also requires a deposit, use of laundry requires booking & key, so many things require a visit to reception..), and clientele -- are for the most part 2-3 stars level.The good: - Staff in general, from reception to night security, were helpful and friendly. - Rooms spacious, balcony very big too - Cleaned well - No mark up in the hotel convenience store - Buffet selection; it was clear that the effort was made. Limited option if you have dietary restrictions, no labels provided.The bad: - No restaurants on-site apart from buffet and frozen food pool huts.Couple of nice ones on the way to beach, by the lake, but 10 minutes walk under scorching summer sun with no shade, is not feasible for everyone.- Noise in the canteen horrible.Massive hall with so many people and no windows open, ceiling not high (normal height), so structurally there is no where for the clinking cutlery sounds to escape.Many of us ended opting out not to to have breakfast / dinner here because of the noise.- Food was A for variety but C for the taste.They only charge you 15 euros though so what do you expect---but would have preferred that they charge 30 and better taste.- No housekeeping / room service number to call.Unless staying in the apartments, impossible to get plates / utensils unless you take some from the canteen.- Bathroom; although clean, due to its structure, the floor easily flooded from the shower (we had to be very careful with the angle to avoid this, which isn't something you want to think about whilst on holiday), and the sink also easily traps water, which meant that the towels that are stored in the shelf underneath gets drenched.- The entertainment noise from nearby hotels.After reading reviews, we had requested a lake-view room to avoid the entertainment noise (goes on til 11pm/midnight) so that our kids could sleep.Hotel had kindly provided us with such room, and indeed we could not hear any entertainment from Eix even with our windows open, BUT.Entertainment noises from hotels across the lake (2 different venues) came booming in til midnight.Even the good window couldn't keep the thumping bass sound out.
starstarstar Ryoko S
Booked a surprise holiday for my boyfriend's birthday and honestly I couldn't be more happy with the hotel! We arrived really late at night, we still managed to get some food as we were starving, the room were so nice and big, we had a massive walk in shower and an ever bigger balcony. I've asked the hotel if they could decorate the room for us, they did and it was such a nice surprise! Everything looked amazing, the breakfast was really nice and had lots of choices. Yummy food and drinks, staff were amazing and extremely friendly! 😊
starstarstarstarstar Eniko Boros
No es un 4 estrellas. El servicio en el comedor me pareció muy bien , bastante correcto y hasta ahí. El servicio de limpieza es penoso, en las zonas comunes ( recepción, escaleras, hall en las plantas,piscina) la limpieza brillaba por su ausencia. En las escaleras he visto los mismos vasos sucios en los mismos sitios durante tres días, en la recepción es normal ver vasos encima de las mesas durante horas sin que nadie recoja, al igual que ver suciedad por el suelo y no haber un servicio de limpieza continuo. En las piscinas no he visto limpiar las mesas en tres días, estaban sucias y con restos de bebidas. No se recogen los vasos en todo el día y no se limpian las tumbonas, del suelo prefiero no hablar. Las habitaciones es un tema aparte, el primer día cuando vamos a ducharnos nos encontramos manojos de pelos dentro de la ducha, pegados en las paredes y por el suelo del baño. En las piscinas son incapaces de controlar a los adolescentes ( o no tan adolescentes) que se tiran en bomba al lado de personas mayores solo por molestar. En fin, exceptuando la amabilidad de la gente de recepción poca cosa se merece una buena calificación. He visto hoteles de 1 estrella mucho mejores.
starstar Miquel Morales
El hotel está muy bien. Las chicas y chicos de recepción merecen un 10, son atentos, resolutivos, muy amables y dispuestos a ayudar en todo. Venimos encantados con ellos y ellas. Las habitaciones son amplias y modernas, pero la limpieza, sin que esté sucio, es mejorable. La comida está bien y el desayuno también, aunque si es verdad que está enfocada más a extranjeros, los productos españoles eran los menos. El personal del comedor ha sido muy atento y muy amable, todos, en general, muy correctos. A mencionar una chica a la que se le pidio chocolate para las tortitas (que hacía un buen rato que estábamos esperando) y cuando lo trajo, prácticamente lo tiro, además de ir quejándose todo el tiempo, y no nos dio buena impresión. Las actuaciones no vimos ninguna, ya que empezamos a verlas y eran todas en inglés. La piscina estaba bastante sucia, nos fuimos a la de agua salada y fue espectacular, limpia, agua transparente y muy tranquila. Nos gustó mucho. En definitiva, la estancia ha sido bastante buena, seguro que repetimos.
starstarstarstar Yasmina Holguín Valenzuela
El hotel es viejo pero está renovado por dentro. Las habitaciones son modernas, limpias y con buenos colchones. La comida bastante bien. El personal muy amable. El mantenimiento de la piscina necesita mejorar. Se acumula una capa de crema en la superficie de un aspecto desagradable
starstarstarstar Mateo Moya
Espectacular complejo hotelero con vistas al lago, con un gran equipo de animación para que l@s crí@s estén entretenidos y diversas actividades de entretenimiento para los adultos. Disponibilidad de autobuses gratis para acceder a la playa o surtido de piscinas para refrescarte en el complejo. Cerca de la zona comercial, restaurantes, bares, pubs, en definitiva la mejor ubicación para pasar unas vacaciones en familia.
starstarstarstarstar Iñaki Mart
El hotel esta muy bien de precio. Es un hotel grande, bonito y muy familiar. Tiene 3 piscinas y varios sitios para entretenerse. También hay un bus gratuito que te lleva a la playa del muro que es muy chula!
starstarstarstarstar Joel Cardona
Brilliant first time stay here with my boyfriend. Great entertainment day and night. Rooms very clean and spacious, pools lovely too! Spent majority of time in the main pool but the adult pool was also lovely. Only downside would be the wifi connection wasn’t great and the food wasn’t amazing but as we weren’t all inclusive we ate majority of meals out anyway! The entertainment staff were brilliant and very engaging and encouraging everyone to get involved. Will definitely be coming back!
starstarstarstarstar Beth Duncan
Tienen actividades hasta las 12 de la noche con bastante ruido enfocado a los extranjeros por lo que el descanso se tiene que hacer a partir de esa hora. Es un hotel enfocado a actividades para entretenerlos, ademas hay mucho ruido, de cañerias, del aire y en general se escucha mucho todo lo de fuera. El personal es amable y todo limpiolas camas falta por mejorar mucho teniendo en cuenta que es un hotel de 4 estrellas, yo, personalmente lo valoraria como 2 estrellas.
starstar Sara Castillo
We stayed here all inclusive and was a little disappointed. We've stayedin many 4* hotels that were admittedly a higher price point, but didn't feel like this lived up to the others we'd stayed in. Couldn't be cleaner, that was perfect. Entertainment went on until midnight, we had a second floor room near the stage/bar and it was loud, which you wouldn't mind if it settled down a little earlier. The best acts weren't on until 10pm and I did think that 8:30 was rather late to have a mini disco. As a Brit whom can't drink coffee or hot chocolate, breakfast times was hard. There was a limited menu of hot breakfast dishes, and not being able to even get a cup of tea when you're all inclusive is a little laughable. If you're a fussy eater, I wouldn't stay here. Again, it's because of the limited menu choice. I'm not overly sure the hotel is best catered to All Inclusive. The alcoholic drinks are limited to Red, White, Rose wine and Estella beer around the pool... not that we went for the drinking, but a nice cocktail in the sun is preferred. If you don't like birds, this isn't the stay for you. There's lots of little song birds around the pools which we really enjoyed but I know others out there would steer clear. - Make sure you bring your mosquito spray and the walk down to the beach can seem like an age in the sun. The shuttle bus doesn't run on Saturdays.I think that caught people out when planning when they was going to visit the beach. If you're a person who likes to get involved with the animation team and do a variety of activities then I'd say to book elsewhere. There a small team of 2 who try their best with the kids and the adults but means that other than a bit of darts, I didn't witness much else. - Would I stay here again? - I would if I was after a "no frills" holiday on a small budget and remember to take my own tea... Staff we're great, a real credit, and as I say, so clean.
starstarstar Rebecca Ferris
Really positive experience. Staff were always attentive and made sure that our needs were met. The pool areas and the hotel itself was very clean. The food was a buffet style for breakfast, lunch and dinner (as we were all inclusive) and every time I had no complaints. It was a range of different foods that always kept me coming back for more. The pools are really nice and always had a parasol and sun bed available. The entertainment was the usual stuff you get on holidays... tributes bingo and kids shows. The location is a 15 min walk from the beach but the free shuttle is definitely worth it on a hot day! Would 100% recommend.
starstarstarstarstar Connie
I had an awesome stay at this hotel with a very wide variety of food at dinner lunch and breakfast. The staff/workers are very polite and on it. Refreshing the food every 10 minutes keeping it warm and fresh. Some people are inpatient.a few moan their food is “cold”. The cleaners clean daily on every floor -6 storeys-making clean, neat beds.Also the super-market downstairs is cheap, high-quality things for the beach and pool and more! The pool was always clean and kid friendly. Overall I highly recommend staying at this hotel that is suitable for any age. I am 10 years old and this is my honest opinion.Have fun!
starstarstarstarstar Alfie Brader
The apartment was fabulous, very spacious and the air conditioning was a god send! The bed was also surprisingly comfy, we both slept so well on it.
We only used the salt water pool as the other two were busy most of the time but we still had lots of fun.
Entertainment was great! Was down every night for the entertainment and the drinks from the bar were superb.
My only criticism was the food. We were self catering and decided one night to pay €15 each to use the dining facilities. The food was average. Plenty of salad choices if you want a salad but we found the hot food was limited and quite bland. I’d had pasta and tomato sauce at one point and it was virtually tasteless and watery. Only hot food I enjoyed was the chorizo. The deserts we’re great though, especially the strawberry moose.
We’d definitely come again in the future!
Also make sure you stock up on mosquito repellent! Bring more than you think you’ll need.
starstarstarstar Grace Gage
Una maravilla, 3 vez que vamos los 5, familiar, acogedor, las habitaciones perfectas vistas preciosas al lago la comida variada. La animación perfecta. El solo adultosnos quedo pendientes por el clima😂😂 Que mas se puede pedir, ademas un bus gratis que te acerca a la playa, wifi, trato agradable es perfecto para familias. Lo recomendamos.
starstarstarstarstar Miguel Angel Gomez
Clean, tidy, modern. Staff friendly. :) Beautifully made beds, cleaner came daily. Nice big and clean pools available. Buffet too.🏊♀️ Poor choice of food for breakfast. Especially few vegetables, there was only tomato. Not enough cocoa/chocolate pastries. But a great selection of drinks! 🍵 The big minus is no drawers by the bed. We had to charge our phone and watch in another room. 🔌 Wifi did not work very often.📶 There is a mosquito problem throughout the hotel. I would recommend the hotel to provide mosquito products in the rooms or install nets in the doors. 🦟For this price I give a rating of 4/5.
starstarstarstar Jarmila Kollová
O café da manhã é ótimo, variado, fresco e saboroso. As instalações são bem equipadas e confortáveis. Os funcionários são extremamente educados e prestativos. Só o horário de silêncio que devia ser a partir das 23h, mas o som alto continua até 0h todos os dias. Voltarei com certeza
starstarstarstar Thayara Cardoso
Adorei toda a minha estadia, apenas o wi-fi não estava funcionando.
starstarstarstar Chiara Lucylla Medeiros Araújo
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