Instalações novas, decoração muito agradável, super bem localizado, atendimento óptimo. Pena não ter estacionamento.
starstarstarstar Luis Santos
The hotel is nice and the staff is polite, some of the amenities were missing and we had to ask for it. The location is amazing and close to everything. Generally I would like to repeat it
starstarstarstar Omar Al-Ajlan
El hotel buenísimo las habitaciones muy grandes y buenas vistas
starstarstarstarstar Ma luisa Núñez Iglesias
Um dos melhores hotéis em que estive na minha vida de viajante....atendimento especial, hotel novo ou reformado recentemente. Banheiro grande( sem banheira, uma pena porque gosto muito); quarto grande e cama e travesseiros confortáveis e ar condicionado perfeito.Senti falta de ter duas camas de solteiro( éramos duas irmãs) mas a cama é de casal, com uma divisão ao meio, mas ligadas( não é legal essa solução). Localização perfeita e os recepcionistas super gentis. Tiro meu chapéu para oFabio que nos ajudou ( duas senhoras) a preencher uns formulários novidade da pandemia e aliviou o nosso desassossego e aflição. Obrigada
starstarstarstarstar Rita Lucia De Oliveira
Extrema amabilidad. El servicio de desayuno , exquisito. Todos muy atentos.
starstarstarstarstar Javier Alfonso Lopez Vicent
Location - 5/5
Cleanliness - 5/5
Luxury - 5/5
I would love to stay here again, the location is perfect and the stay was amazing, staff is really friendly.
starstarstarstarstar Ricky Sharma
I expected a relaxed weekend and my expectations weren't met, they where surpassed! The staff was nice, the room was amazing, the food and amenities where great. I advice to try the SPA and have a massage. Too bad I wanted to go sightseeing or I would spend more time at the Hotel.
starstarstarstarstar Filipe Barroso
Excelente atendimento obrigado recomendo 💯
starstarstarstarstar João Ferreira
O hotel está bem situado, excelente atendimento, quarto confortável com uma bela vista e uma boa comida. Amei👏🏾
starstarstarstarstar Fatumata Djalo
Muy céntrico, personal muy atento y con una buena habitación y cama
starstarstarstarstar Luís Sorlí Zahonero
Comodidad, amabilidad, céntrico, un gran acierto la elección. Lo aconsejo.
starstarstarstarstar Pilar Sanz
Ubicación excelente, muy buenas instalaciones y desayunos, el spa muy acogedor, pero lo mejor sin duda el personal del hotel. Destacaría la amabilidad de Madalena Ribeiro de recepción y el buen humor y excelente conversación del camarero Ricardo Santos. Un hotel 100% recomendable.
starstarstarstarstar Barbara Perez Garcia
Hotel muy bien situado en Oporto. Muy recomendable.
starstarstarstar Cristina Robres
This is a fine hotel. The location is superb, we arrived by train from Lisbon. The station was a 5 minute walk. It's a very modern Hotel and quite high end. It does seem to veer more towards a Business style hotel, which means the rooms don't have any great charm as such. The room was a good size. There was a huge window looking out onto the Plaza outside, which was great. There is a lot of traffic out there, however the room was very quiet, which means the windows were excellent. The staff were pleasant. We visited the Spa one day, it was on the small side for a 5 Star hotel, but no one else was in there, so it worked out fine. The pool had some powerful jets, which were really good. It was €20 for one hour which does seem a tad expensive for such a short time.
Cons:
A couple of minor issues. In our room it was very hot in the toilet and shower. The extractor fans in there did not seem very powerful. A couple of evenings we came back, there was a bit of a damp smell in there. The air-con in the main room was fine.
When we arrived it seemed the floor in our room had not been swept or hovered. In bare feet there was some dust and dirt sticking to our feet. We don't usually ask for our room to be cleaned, but one day we did, the floor was still the same.
starstarstarstar Gareth Branigan
Bompreço/estadia
starstarstarstar António Crisostomo
Hotel com Maravilhosa recepção ao hóspede, equipa jovem muitos Simpáticos e Profissionais, mas deixando no ar aquele toque "Familiar" e "Intimista" que nos deixa tão á vontade. Os alojamentos Maravilhosos como não podia deixar de ser e de limpeza irrepreensível.Pequeno Almoço Maravilhoso com acompanhamento dos colaboradores excepcional. Experiência a repetir sem Dúvida.
starstarstarstarstar António Mata
Fantástico. Tanto la ubicación como el servicio, la atención del personal, el desayuno... De diez.
starstarstarstarstar Mikel Arraiza
I stayed on this hotel for honeymoon. We chose this hotel as it is located in the city center with excellent access of public transport. The room is newly-renovated, clean, has the complete amenities. The whole hotel also smells good. They provided buffet breakfast which it tastes okay. What went not really well in my experience was I made a reservation through a 3rd party and I have written special request for my room. On the day I checked in, the special request was not granted without any reasonable explanation, hence I did not get the room that I asked for. However they were able to solve that by granting me the room I requested on the other nights. Additionally, I found it too bad that I had to pay extra for using indoor spa facilities (not the massage services), hopefully next time this become a complimentary facilities for hotel guests.
starstarstar Ifa Arifah
Local sem pessoas responcaveis por nada que aconteça. Nao tem gerencia nem directores. Fui atingido com comida na cabeca e foi preciso chamar a policia para ter o livro de reclamaçoes. Passado os 5 dias para resposta nimguem se dignou de responder. Este local estará acima da lei? Nao recomendo por estar á altura de um hotel para pessoas.
star Paulo Ferreira
As instalações são muito confortáveis e bonitas, mas ha detalhes pouco dignos de um hotel de 5 estrelas. A localização é excelente.
starstarstarstar Carla Valerio
Recently opened hotel with very nice staff. The rooms are big enough and the huge bed is super comfortable. Some details could, however, improve the overall quality of this hotel.
starstarstarstar João Galamba de Oliveira
La limpieza de la habitación la hacen a las cinco o seis de la tarde, así que si sales temprano, como nosotros, a conocer la ciudad y comes fuera, cuando llegas a las cuatro de la tarde aún no está limpia la habitación. No puedes descansar. Te tienes que volver a ir a la calle o si quieres descansar ya no te la limpian Inaceptable para un hotel de cinco estrellas
starstar Pilar Leyva
Great location with good value for money. We booked this place last minute. The service was great and the hotel is new. It was clean but there were two problems with our room, first there were these hairs all over our showers wall and there was a small leak from the showers that would cause water to flow through to the sink area. Due to corona, we had to book a time slot at the indoor pool so it was nice to have some privacy. We also had a massage at the spa but unfortunately it was a bit of a let down. The girls barely spoke English so it was hard to communicate exactly what we wanted and their techniques could be improved. Breakfast spread was good, although not a fan of buffets due to the waste of food. Due to the limited customers during this period, they should cook to order to avoid wastage. Overall, great place for a budget stay when visiting Porto due to the central location.
starstarstarstar Leanne De Silva
Pretty good stay so far (1 night).
I understand construction was just completed 3 months ago (April 2021), and it's notably modern and clean.
The airco is especially good,as you can adjust the temperature and it actually works! (As opposed to many other hotels)
Also the rain shower is quite nice. The first time I've experienced a proper one as usually the water pressure or amount of hot water is lacking. Not so here.
Breakfast buffet is good. Good selection of food. But doesn't stand out.
Surprised there's no hot water kettle or coffee maker in the room. You can request a tea kit and they'll bring up a kettle and tea etc. Not sure about a coffee maker (we read in the hotel info those are only available in junior suites).
Room service was adequate. Just not warm enough (plate was not preheated I think). Shame.
Have yet to try the lobby bar.
starstarstarstar Martijn Aartsma
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