While staying there, the hotel was doing renovations. The workers who were doing the renovations did not have their masks, creating the chance of COVID-19 was being spread. Also, the hotel cleaners were not wearing masks as well. These workers are not taking the COVID-19 epidemic seriously. I would not recommend it during this time.
starstar Angel Perez
Worst hotel experience ever!!! I stayed at this particular Labor day weekend and I reserved two rooms. Unfortunately, both rooms were in the same conditions. Room 1: It started off with food being left in the refrigerator from prior guest. Not to mention the refrigerator was not working (in both rooms) which started to cause a odor. I couldn't contact the front desk because the phone in room 1 was not working and I decided to wait until the morning to inform them. Any time we needed something from housekeeping etc, we had to go to room two to call front desk. Room one was infested with ants. They have a serious ant problem. Room 2 had a leaking roof in the bathroom. I told them about both refrigerators not working and it looked like they switched out the one in room 1 but room 2 never worked until we checked out.
The ice machine on the 2nd and 3rd did not work and I asked front desk if there was anyway to get ice. She informed me that the 1st had a working one and she pointed me to the direction where it was located. I wish she had just said there were none working. The ice machine was filled with mildew. It was disgusted. I cannot believe a hotel would allow the machine to be in such bad condition. It is a serious health hazard.
On my last night I spoke to the front desk clerk and I expressed my concerned to her and her response was "And what do you want me to do at this time of night"? She was extremely rude and very nonchalant. Her attitude was as disgusting as the hotel.
I have stayed a many Hampton Hotels and this was by far the worst. This is facility is a Tarnish to the Hampton name not to mention to the Hilton Franchise.
This facility needs a serious make over.
Signed very disappointment Hilton Honors Member
star Stacey Joseph
This particular location the room was over-furnished. Didn't quite get the theme. The bathroom tub was stained looks like that room could use maintenance to do an overall before putting guest in the room.
starstarstar Eve Guillebeaux
Last night I stayed here with my family of three including a new born baby. We had a power outage decided to come to an Inn near by and this was our pick... THE PLACE IS HORRIBLE! The bathroom had several hairs in the tub and appeared to have not been cleaned. As the night progressed we found 3 roaches. One by the room door the other 2 in the restroom. Our experience was horrible and the stuff didn’t make it any better. Do NOT stay here!
star Lorelis Lantigua
The only issue for me is, the ice machine in the lobby needs to be cleaned out ( look like mold) Black particles was in the tray bin. Other than this, it was an enjoyable stay. The king size bed was everything, very comfortable. I will be returning. May I add, the staff are doing well with regards, they are using cautionary measures against the spread of covid 19. They have hand sanitizer on the desk. And they also have signs posted about wearing your face coverings.
starstarstarstar Gods love child
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