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star star star star star Carretera Bayahibe, La Romana, Near Bayahibe Beach, La Romana, South Coast 23000, Dominican Republic
Este lugar foi o refúgio perfeito para mim e minha família. O resort é simplesmente bonito, bem conservado e bem equipado com muito para que todos possam fazer. As crianças gostaram do parque aquático, piscinas, a praia, a comida ... tudo foi simplesmente perfeito. E a vista .... lindo! A equipe foi muito simpática e acolhedora. Definitivamente recomendo !!
This place was the perfect getaway for me and my family. The resort is just beautiful, well maintained, well equipped with plenty for everyone to do. Kids enjoyed the Waterpark, pools, the beach, the food....everything was just perfect. And the view....gorgeous! The staff was very friendly and accomodating. Definitely recommend!!
Eu só queria ficar mais tempo, adorei. Sua equipe é extremamente amigável e sincera. Suas instalações limpas e seguras .... Magnífico!
No geral, este é um lugar maravilhoso! Eu estava decidindo entre este resort e resorts em Punta Cana e este foi o único resort que verificou todos os requisitos: praia agradável com mergulho com snorkel e SEM algas, instalações e quartos atualizados, parque aquático com rio lento e funcionários simpáticos e prestativos. O bônus era que este resort também ficava a menos de um carro do Aeroporto de Santo Domingo do que Punta Cana. O parque aquático dou 5 estrelas. Pequeno, mas super divertido e limpo. Também bela folhagem ao redor (enquanto outros resorts eram apenas cimento). Os passeios de tubo são ótimos. Minha filha até desceu o assustador escorregador vermelho e se divertiu muito. A praia dou 5 estrelas. Perto e fácil de chegar à água, areia branca, bom mergulho com snorkel na ponte, serviço de bebidas era bom e havia uma aula muito divertida de Aqua Zumba! Serviço Eu avalio 5 estrelas. Todos estavam sorrindo, prestativos, me chamavam de "Minha Senhora" ou "Rainha" e cada pessoa tocava seu coração em respeito quando você perguntava alguma coisa. Foi incrível e refrescante! Tive um serviço muito bom de Indiana no check-in, quando houve um mal-entendido. Eu não gostei do nosso quarto, e ela felizmente atualizado para um quarto diferente, edifício do 3º andar 4. Eu classifico os jardins e edifícios a 5. Tudo era limpo e bonito, com belas árvores e folhagens. O café do saguão era um dos favoritos. Boas bebidas, milkshake de chocolate incrível e balas de goma saborosas ou as crianças. O buffet I taxa 4,5. Boa variedade e opções. Fiquei desapontado com os produtos assados e sobremesas. Havia muito por onde escolher e eram bonitos, mas não eram muito saborosos. O programa infantil eu classifico como 4. Para crianças pequenas, eu acho que é bom, mas meus filhos de 8 e 10 anos eram muito velhos para desfrutar do clube infantil, mas muito jovens para o clube adolescente.A única parte do resort que não estava à altura e foi completamente decepcionante foi os restaurantes à la carte. A comida do restaurante italiano era pior do que o Olive Garden. Parecia bom no papel, mas o gosto dos pratos estava estranho. Tentei jantar no Beach Grill para o almoço e eles me rejeitaram, já que eu não era um hóspede premium, no entanto, online e o cartão no quarto dizia que era limitado apenas aos hóspedes premium para o café da manhã! A pior experiência foi em Sukura. Primeiro, depois de perguntar a vários funcionários onde estava e ser apontado em direções diferentes, finalmente descobri que estava do lado dos adultos - o que significa que minhas filhas não podiam comer comigo, embora estivessem animadas com a grelha tempanaki. Eu tinha feito uma reserva antes de chegarmos, então jantei sozinha para ainda experimentar enquanto eles iam para o buffet. Mas quando eu cheguei lá, eles disseram que eu não poderia sentar à mesa de tempanki - era apenas para hóspedes com reservas. Eu disse a eles que tinha feito a reserva há 2 semanas, mas eles não tinham. E embora houvesse muitos lugares vazios em ambas as mesas, eles não me deixaram juntar-me a eles! Este foi apenas o começo do pesadelo. O sushi não era de alta qualidade. Todas as coisas que eu pedi eu pude ver sob a lâmpada de calor por 10-15 minutos enquanto meu garçom desaparecia. Pedi o bife mal passado e da primeira vez saiu bem passado. A segunda vez saiu crua. A terceira vez deu certo, mas foi um corte de carne realmente ruim que eu não conseguia nem mastigar. Achei que talvez fosse só eu, mas o cavalheiro da mesa ao meu lado mandou de volta também pelos mesmos motivos. Este é suposto ser o melhor restaurante da propriedade! Terrível. Se a experiência do jantar fosse melhor, eu faria deste resort meu destino de férias, porque a praia, as piscinas e o parque aquático são incríveis!
Para trabajo esta excelente y si quieres compartir en familia a pocas horas de santo domingo mucho mas! Les recomiendoNo dejen de pasar por el lobby entre el cafe y el bar lo mejor de la estadia
Sólo me quedaron las ganas de quedarme más tiempo, lo amé. Su personal es increiblemente amable y sincero. Sus instalaciones limpias y seguras.... Magnífico!
Overall this is a wonderful place! I was deciding between this resort and resorts in Punta Cana and this was the only resort that checked all requirements: nice beach with snorkeling and NO seaweed, updated facilities and rooms, water park with lazy river, and friendly helpful staff. The bonus was this resort was also less of a drive from the Santo Domingo Airport than Punta Cana. The water park I give 5 stars. Small, but super fun and clean. Also nice foliage around (whereas other resorts were just cement). The tube rides are great. My daughter even went down the scary red slide and had a blast.The beach I give 5 stars. Close and easy to get to the water, white sand, good snorkeling by the bridge, drink service was good, and there was a very fun Aqua Zumba class! Service I rate 5 stars. Everyone was smiling, helpful, called me "My Lady" or "Queen" and every person touched their heart in respect when you ask them anything. It was amazing and refreshing! I had very good service from Indiana at checkin when there was a misunderstanding. I did not like our room, and she happily upgraded to a different room, 3rd floor building 4. I rate the grounds and buildings a 5. Everything was clean and beautiful with beautiful trees and foliage. The cafe in the lobby was a favorite. Good drinks, amazing chocolate milkshake and yummy gummy candies or the kids. The buffet I rate 4.5. Good variety and options. I was disappointed in the baked goods and desserts. There were a lot to choose from, and they looked pretty but they weren't very tasty. The kids program I rate a 4. For young kids I think it is good, but my 8 and 10 year olds were too old to enjoy kids club, but too young for the teen club.The only part of the resort that wasn't up to par and was completely disappointing was the al a carte restaurants. Italian restaurant food was worse than Olive Garden. It sounded good on paper, but the tastes of the dishes was off. Tried to dine at Beach Grill for lunch and they turned me away since I wasn't a premium guest, however online and the card in the room said it was only limited to premium guests for breakfast! Worst experience was at Sukura. First, after asking several employees where it was and being pointed in different directions, I finally found it at the adults only side - meaning my daughters couldn't eat with me even though they had been excited about the tempanaki grill. I had made a reservation before we arrived, so I dined alone to still try it out while they went to the buffet. But when I got there, they said I could not sit at the tempanki table - it was only for guests with reservations. I told them I had made the reservation 2 weeks ago, but they didn't have it. And even though there were manyempty spots at both tables, they would not let me join them! This was just the beginning of the nightmare. The sushi was not high quality at all. All the things I ordered I could see under the heat lamp for 10-15min while my waiter disappeared. I ordered the steak med rare and the first time it came out well done. Second time came out raw. Third time came out right, but was a really bad cut of meat I couldn't even chew. I thought maybe it was just me, but the gentleman at the table next to me sent his back too for the same reasons. This is supposed to be their best restaurant on property! Terrible. If the dining experience was better, I would make this resort my go-to vacation destination because the beach and pools and water park are amazing!
Foi uma experiência maravilhosa, um tratamento excelente, uma alimentação muito boa e o protocolo neste momento de pandemia muito bem administrado, obrigado pela atenção, ainda são excelentes
Resort absolutamente INCRÍVEL !! Se você está pensando em ficar aqui, não se arrependerá! A única coisa que torna o Hilton la Romana tão espetacular é a equipe! Cada membro da equipe aqui é extremamente acolhedor, amigável, cheio de alegria e muito mais que eu não posso expressar o quão incrível é a equipe !!! O cavalheiro Benvienido do bufê foi um prazer absoluto e a mocinha Leandra da loja foi a alma mais doce! Da praia aos toboáguas e ao rio lento e às piscinas, a comida, não posso expressar o quão incrível este resort é, eles estão seguindo protocolos devido à pandemia e mantendo a propriedade extremamente limpa também. No geral, este lugar é incrível e eu definitivamente voltarei aqui! Se você está pensando em fazer uma viagem para a RD, por favor, como a cultura é cheia de vida e incrível, você vai se divertir muito, não deixe de se hospedar no Hilton La Romana !!!
O hotel não fazia jus ao nome como marca Hilton, as expectativas provavelmente eram muito altas, mas é claro porque, o nome da marca fala por si, mas a realidade acabou sendo diferente. A comida é monótona, a escolha é pequena, principalmente no café da manhã, o serviço é coxo. Se custou outro dinheiro, então não há queixas, mas por esse dinheiro não se justifica!
Fué una maravillosa experiencia, excelente trato, muy buena Comida y el protocolo en éste tiempo de pandemia muy bien manejado, gracias por sus atenciones, siguen siendo Excelente 👏👏👏
El hotel está en muy buena ubicación, las atenciones de sus empleados excelentes, las habitaciones muy confortables y la limpieza de las mismas muy al pendiente al igual que sus áreas comunes. Hermoso.
Absolutely AMAZING resort!! If you are thinking about staying here do it you will not regret it! The one thing that makes the Hilton la Romana so spectacular is the staff! Every single staff member here is extremely welcoming, friendly, full of joy and so much more that I can not express how amazing the staff is!!! The gentleman named Benvienido at the buffet was an absolute pleasure and the young lady named Leandra at the gift shop was the sweetest soul! From the beach to the water slides and the lazy river and the pools, the food, I can not express how amazing this resort is they are following protocols due to the pandemic and keeping the property extremely clean as well. Overall this place is amazing and I will definitely be back here!! If you are thinking about making a trip to DR please do, as the culture is full of life and amazing you will have the best time,make sure to stay at the Hilton La Romana!!!
Excelente hotel: higiénico, amplio, buen servicio en general, buena comida y muy variados entretenimiento para la familia (adultos y niños).
Perfeito. Imóvel, quartos, restaurantes, parque aquático, piscinas, praia, shows noturnos, atividades para crianças, SERVIÇO, tudo é perfeito. Uma das melhores experiências que já tivemos como família, e durante o covid não é fácil manter tudo isso funcionando sem falhar, eles estão fazendo um trabalho incrível. Só quero voltar.ATUALIZAR!!! Eu dei 5 estrelas, mas depois de ver o que está acontecendo com os flamingos neste e em muitos outros hotéis na República Democrática do Congo, eles não as merecem. Por favor, leve os flamingos de volta ao seu ambiente natural, à sua casa. E ajude a parar o mercado negro e a “comprar” essas ou quaisquer outras espécies.
Excelente Hotel! Felicidades
Buenas instalaciones muy completas, amenidades y servicio de primera, comida de mucha calidad y muy buen sabor. Limpio, cómodo. Acto para disfrutar en familia. Lo recomiendo totalmente.
Perfect. Property, rooms, restaurants, waterpark, pools, beach, the night shows, activities for kids, SERVICE, everything is perfect. One of the best experiences we have had as a family, and during covid is not easy to keep all this running without failing, they are doing an amazing job. Just want to go back.UPDATE!!! I gave 5 stars, but after seeing what is going on with the flamingoes in this and many other hotels in DR they don’t deserve them. Please take the flamingoes back to their natural environment, to their home. And help stop the black market and “buying” these or any other species.
The hotel has beautiful grounds and the beach is awesome. We had some issues with the our room but the staff tried to correct the problem. Also many restaurants are not open at this time when they say they will be and that was a little frustrating. Lots of friendly people working there.
Wonderful trip last week. This hotel is beautiful and the staff is exceptional. My only "complaint" is that the food is just OK. Carmen at the premium pool and Fernando (a waiter at the family side grill) gave us exceptional service. Will be back.
Great hotel, large beach, multiple a la carte free restaurants (grill, French and Italian). Tasty food in the main buffet. Large pool and jacuzzi :) The personnel is very friendly and helpful, mostly speaking good English. As for the sea, the hotel is situated in the lagoon and that's why the sea is more calm comparing to other hotels (good for kids). Also a decent aquapark with 4 tubes :)
My first trip to DR and this Resort spoiled us the entire week! Everyone was very friendly and the entire resort is breathtakingly beautiful!!
Excellent hotel, best place in La Romana. Good food, good service. Every night excellent entertainment, all day beach activities.
The Hilton La Romana is a 5 Star Resort! From the beautiful Resort and awesome pool and beaches, my stay there will be one I'll never forget! THE STAFF was my favorite part of the Resort! Every single member acknowledge me and my husband and made us feel like we were VIPs!!! I Love this Resort and I can't wait to visit again!!
O hotel é maravilhoso, adorei a praia! O Mar do Caribe, estrela do mar .... A comida é boa, existem desvantagens, mas em qualquer caso afeta a quarentena. Não há nada perto do hotel. A animação é simples, o kids club é muito fraco, só para os mais pequenos. O quarto é bom, a cama e as toalhas são lençóis e limpos! O parque aquático não é grande, mas as crianças adoraram!
Un espacio muy tranquilo, ameno, donde se puede estar relajado, mucho control de higiene y de ruido,y variedad en los espacios hace que puedas entretenerte. Comida fresca y de buen sabor (como preparada en casa). Me encantó la calidez del personal.
All of the members of our family, ranging in age from 12 years to 51 years, want to go back... and were sad when we had to leave. The grounds and setting of the property are gorgeous, but the team that staffs the place is what makes the experience truly beautiful. We felt welcomed and cared for from the moment that we arrived until we drove away. We were glad that we had brought a lot of small bills (U.S. dollars are welcomed) for tips, because the employees truly earned them. The ocean is calm and the beach is peaceful with an abundance of chairs in and out of the sunshine, with food, drinks, and activities readily available. The pools and public areas are pristine and provided plenty of comfortable seating.The water park was fun and easy to access - we just wished that it had been open later than 3 pm each day.The food far exceeded our expectations... but needs a reservation system for dinner. Without reservations, the free-for-all that ensues at certain times of night can have you sitting in wait for longer than optimal when you could be doing something else more fun. The free Covid testing provided to re-enter the U.S. was greatly appreciated, but it could also do with some sort of orderly process to get people in line for the testing times AND set clear expectations of the time to receive the results via email (had I not visited the concierge in a panic we would not have gotten our results prior to our departure). Other than that, whatever we needed was provided whenever we wanted it. The kids could feed and entertain themselves, which allowed the adults to wander to the adult side of the complex to enjoy the offerings there. Our rooms also provided a nice balcony where we were able to sit and watch the entertainment provided nightly. We slept like rocks in exceptionally comfortable beds with nice black-out curtains. The rooms initially smelled a bit like a load of laundry left in the washer too long (probably the victim of a damp, warm climate with an empty hotel during the peak of Covid), but we were able to air them out and enjoyed the layout with plenty of storage and seating. The air-conditioning functioned a bit better in some rooms than others, but nothing malfunctioned to the point where we felt the need to ask for assistance. We had been leery of trying an all-inclusive resort thinking that the quality would be diluted but kept exclaiming over and over to one another that we couldn’t believe the value that we received, right down to the lovely photographer that the concierge booked for our family photos on the beach. It might not be the best for you if you’re wanting to wander into an urban setting or get off-property each day, but it’s truly a great place if you want to plunk yourself down and relax in one general area for a lovely, languorous week. Highly recommend.
Highly recommended property to visit in DR. We specifically selected this hotel based on previous reviews and because of Hilton Brand as our safety is our priority while we try to navigate this new way of travelling. We definitely made the right choice in selecting Hilton La Romana for my family. We felt very safe and comfortable during our stay. We will never forget this experience as we really enjoyed our time and had the most memorable vacation for our family. We highly recommend this property to families, groups and even getaway for adults. We look forward to visiting the hotel again in the near future.
Best all inclusive resort in the entire Caribbean. Amazing spacious rooms, friendly attentive staff. Beach is beautiful. Lots of kids activities. Diverse buffet. Highly recommend for families. This is going to be our 'go to' from now on. Thank you!
Carretera Bayahibe, La Romana, Near Bayahibe Beach, La Romana, South Coast 23000, Dominican Republic