The hotel is nice and clean. Everyday the towels have been changed. The food is good but the drinks coming from the machine ready to drink. If you want to go for all inclusive is definitely NOT WORTHED. The worst side of this hotel ? French animations ONLY. If you are not French do not go there. All the evenings and all is about them. Good for the price but boring to stay without main language. 5 min to the bus stop. Easy to get to Palma.
starstarstar Anna Graf
The minute we walked through into reception we did not feel welcome at all, staff gave everyone a look as if they did not want us here, they are also very unhelpful when asked any questions. Went to eat our food which we payed for but yet once again we were constantly being stared at and watched by the staff.
Safe to say it definitely ruined my holiday knowing we have to come back to a hotel in which we do not feel wanted, will absolutely not be staying here again!
star Evan Davies
We stayed here a couple of weeks ago and really enjoyed our time.
The rooms are a decent size and were cleaned daily, with a spacious balcony.
Staff are friendly and work incredibly hard. The food was good quality and a few nights a week they have special nights eg Mexican, Tapas etc both our boys (10 & 13) were happy with the choices too!
The snack bar during the day offers chips, hot dogs, burgers, nuggets, salads and fruit, with the hot food being cooked fresh to order.
Both outdoor pools are lovely, not too cold either, and we preferred the 'elephant' pool away from the more entertaining pool and bar.
Entertainment staff also work hard BUT and this is the only thing that let it down for us, the hotel is really for French visitors. Not that is a problem, but pretty much all the entertainment staff only speak French, and so when the quiz night or comedy nights were on, or during the day they had family fun games, we couldn't join in (we did try at one point but it was almost no point!)! Have to say a big shout out to 'Mar' who is pretty much the only English and Dutch (also a few Dutch visitors) entertainment staff there and she was fab! We did tend to go into Palma in the evening because of this, which was lovely but we had paid for all inclusive and would have liked to participate and be entertained a bit better!
Other than that, I would recommend as it is a lovely hotel (just wish there was a little bit more translation for us!)
starstarstarstar Nerys Sales
I would not recommend staying here. We booked this hotel because it was advertised as all inclusive. After we tried to get drinks that we thought were included in the price we already paid, we learned that you actually have to pay €30 per person per day to have food and drinks included. I have stayed at other all inclusive resorts that are wonderful and actually have everything included. This place has less included than a normal hotel. You have to pay extra for wifi, pool towels, access to the safe, etc. There is no iron in the room so I paid to use the one from the front desk. They didn’t have an ironing board and the iron smelled burnt and left black marks on my dress when I tried to use it. The room was mostly clean. The staff are very rude and not helpful. There is often one person at reception and a long line of people waiting to speak to someone. Staff seem annoyed to do their job.
star Charlotte Román
The hotel has a great price-quality rate, the staff was always really nice, the half board offers so many food options - super approved. The room, bed and balcony were really big, and the room was silent. Highly recommended!
starstarstarstar Sofia Suárez
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