Já estive em vários hotel por todo o mundo, mas o Ambar bue realmente me afascinou! Não é so lindissimo como tem muito o que fazer por aqui! O buffê é extraordinário!! Seje café da manhã, almoço ou jantar!!! Não fica nada a desejar nesse hotel!! Funcionários muito educados,prestativos e sempre de bom humor. A moça que limpa os banheiros do loby é um amor ,está sempre com um sorriso no rosto (Jessica) parabéns pra ela! Enfim, so tenho a recomendar esse hotel. Voltarei com certeza aqui.Desculpa se n entrei em detalhes de td mas com certeza quem escolher esse hotel vai fazer a MELHOR escolha!!!
starstarstarstarstar Mary Stadelmann
Muy bueno, además tengo 10 años repitiendo con la familia 3 a 4 veces al año, especialmente en nueva Romana, ya sea Luxury o Gran Bahía
starstarstarstar Fran Fernandez
Un lugar para volver 10 veces y más! todo de maravilla, excelente, la comida, atención, y con todos los cuidados de prevención por pandemia.. Gracias!
starstarstarstarstar Strokera Aceveda
Tercera Experiencia Ámbar consecutiva. Medidas COVID: de 10. Mascarilla en espacios comunes, espacio más que suficiente entre mesas, desinfección de mesas, hamacas... Le damos la enhorabuena al hotel por la seguridad que nos ha transmitido.Pre check in: online da problemas. Se anuncia posibilidad de reservar habitación pero la web está caída. Atención telefónica y electrónica de 10. Resuelven problemas pero no trasladan las peticiones. Nos dieron una habitación que no era la que nos habían confirmado. Tardaron más de 24h en resolvernosolo una vez ya estábamos en el hotel. Mal.Check in en el hotel: muy lentos. Tardaron mucho en resolvernos el tema habitación, las pulseras fallaban... Hasta que llegó la señora Albania, muy resolutiva y cercana. Muy amable. También debemos decir que, en cuanto a la atención en recepción, faltan sonrisas y como españoles parece que puede llegar a haber un trato desigual frente a los ingleses (propinitas...)Comida y Bebida: uno de los motivos por los que siempre volvemos a Bahía Principe, especialmente al Ámbar. Enorme variedad, muy buena calidad... Si echamos MUY en falta una oferta un poco más saludable y ecológica. Para desayunar se salva la fruta y la avena. No hay un pan 100% integral, ni yogur SIN AZÚCAR cosa que no comprendemos👎🏽 Se debería fomentar más el #realfooding con una pequeña sección de alimentos de este tipo.El Coffee Shop necesita agilidad. Cinco chicas y tardan 10 minutos en preparar cuatro cafés... Pero nos gusta el concepto. Algún acompañamiento un poco más sano... se agradecería... Galletas de Avena, tarta saludable...También nos gustaría destacar que nos llevamos un chasco con el sistema buffet actual. Es verdad que es una medida temporal derivada del COVID, pero no nos ha convencido. Pocos trabajadores, con mala cara, servían las cantidades que ellos querían, mucha lentitud... Ojalá se pueda volver pronto al sistema autoservicio. Una idea, si es que pudiese ser viable, podría ser la de dejar como cubierto extra unas pinzas para que cada uno se pudiese servir.Restaurantes: excepcionales. De los tres Adults Only tal vez nos quedaríamos en Portofino, qué pizzas... Nos encanta el detalle del cóctel de bienvenida y el buen trato. El Limbo y, por último, el MEAT también nos han gustado mucho. El sistema de reservar por la APP un 10. Los otros restaurantes a la carta bastante mejorables, el que más nos gustó fue el Hindú que nos sorprendió mucho, pero el resto faltaba rapidez a la hora de atender y servir, la comida regulera según qué cosas... Recordábamos mejor el Griego y el Mexicano...Habitaciones: La limpieza muy regular... Se han olvidado de limpiar varios días y hemos tenido que avisar nosotros... No había agua en la nevera, nos goteaban las tuberías... Un poco decepcionante este año.Trato humano: se agradece una sonrisa, un buenos días, un gesto de amabilidad que muchísimas veces se ha echado en falta, sobre todo por parte de los cocineros en el buffet, te miran como si te estuvieran haciendo favores (en general). Pero también queríamos destacar a una persona, Ñoño, el encargado de servir café en Palmyra. Nos ha alegrado cada uno de los 10 desayunos. Amable, gracioso, cercano, atento... BRAVO ÑOÑO!!! Cuando no servía café, estaba recogiendo, poniendo servicios... No paraba y siempre sonriendo. Al igual que las chicas de la entrada, magníficas! Y Daniel de entretenimiento, también muy amable buscando acomodo para todos.Estancia: en general nos vamos con muy buen sabor de boca, otro año más. Volveremos y ojalá sirvan algunas de las ideas que aportamos (que no criticas, simplemente queríamos contar nuestra experiencia)
starstarstarstar Rest. Shooting
Excelente Estrutura. Ótimos drinks e o restaurante Meat é muito bom!! Recomendo.
starstarstarstarstar Júlio C. Ibanha
I had an amazing experience! We splurged for the swim up suite and that just made our trip perfect. My only complaint is that the food isn't authentic Dominican food, more like attempts at American food but even then almost everything was good. The resort is very clean and the staff is friendly.
starstarstarstar Jessica Rose
The resort was nice but more importantly the interactions with the workers was amazing. They treated us well and we appreciated it. The only thing I would recommend is that the waiter/waitresses waiting too long to come take our food order after seating us. It took about 25-30mins for someone to take our orders once we were seated.Other than that, this resort is beautiful and so are the people living and working here. I would definitely recommend staying and visiting the DR again.
starstarstarstarstar Henrietta Carr
Muy bonito el hotel,la comida muy buena,las habitaciones muy limpias ,en general todo muy bonito con mucha naturaleza verde,pero,una sola queja por así decirlo,los promotores,acosan mucho a los turistas,las personas vienen aquí a descansar y a veces no te dejan disfrutar tu espacio,eso es lo único que no me ha gustado del hotel,los demás muy lindo todo.
starstarstar Javi Fernandez
¡Me encantó este hotel! Es ideal para ir en plan con amigos o pareja. Lo que más me sorprendió fue que los protocolos de bioseguridad estaban perfectos y cada cosa era altamente cuidada. De los restaurantes a la carta, nuestros favoritos fueron el Greek y el Meat. La comida en general buena y variada. A destacar, la atención de la gente es excelente. Me encantaría volver.
starstarstarstarstar Angelica Molinas Gonzalez
This resort was excellent!!! Make sure to do the following - find Desiree! She was serving at the pool or the lobby bar and she was fantastic! Next book the 3 restaurants- Meats, Portofino, and Limbo upon arrival to ensure you reserve a spot. Get the VIP couple spa treatment, for $200 total is was must and they did a great job! Finally make sure you navigate the hotel app and order aromatherapy fragrance for the room, it’s included and they will bring it everyday. Side note if you prefer a softer bed then you might was to have room service bring a few pillow tops to increase the comfort. But I give the resort a 100% for the price and would be am happy to return!
starstarstarstarstar David Busck
The Ambar property is really well run - the staff is warm, helpful and professional - their default answer to any request is yes - with a smile. The beach is great as is the pool - both have lots of shaded areas. The rooms are large, clean and recently renovated. Dinner options were very good and Limbo in particular was excellent. I have stayed in the DR about five or six times and this was the best property - you won't find a better resort at this price point.
starstarstarstarstar Bill Vicino
We visited back in august and really enjoyed our time here. The resort was beautiful, the food was great. The only complaint that I have was that it is an adults only resort, and we saw children at the pool, the beach, and in the resort on multiple occasions (they had wandered over from the other resort with their parents/family) and nothing was done about it by employees/management. We paid extra for specifically adults only, so that was a little frustrating.
starstarstarstar Briana Villanueva
Satisfied about:
This is my first time at Bahia - Amber, the resort is great! Atmosphere, design and hygienist are excellent.
Especially, thank you to Mr. Juan Carlos, he helping us and resolve any problems enthusiastically. He spent time to give us a tour around the resort and told us more about people and culture of Dominican. If you read this Juan, thank you very much for your time and enthusiasm!
Disappointing about:
Staffs in reception and buffet food service need more training in customer service skill!
Receptionist took forever to assign rooms for us. My mom was exhausted after a long flight, she had to wait more than an hour for her room, then, they gave her a room with someone using in it. That make us so upset about.
Buffet food servers was kinda mean when i asking for more food. And iron grill station let me wait without asking if I need help! That is non-professional in customer service.
starstarstarstar Nghiệp Ôn
Excelente atención desde la recepción hasta la atención en la playa 😻 excelente comida en general, especialmente Portofino (conste que no soy fan de pastas y pizzas) todos siempre con mascarilla, lugar limpio y desinfectado todo el tiempo, definitivamente recomendado 💙💙💙 en mi corazón para siempre 🥰
starstarstarstarstar Stefany Seki
My daughter and I just got back from the best vacation we have ever been on! The staff at this resort is fabulous. We were treated like queens all week. Special thanks to our butler, Edward, and the poolside staff of John and Walter for being so good to us and helping to make our week exceptional.
starstarstarstarstar Jodi Diakantonis
Hay hoteles mejores en la zona. La atención no es muy buena y la comida en buffete es mala. En los restaurantes a la carta la comida es mucho mejor (restaurante Griego es el mejor). Casi no atienden en la playa y tienen poca variedad de tragos. Además no tienen jugos naturales salvo el desayuno. Por covid está prohibida la música y tienen buenas medidas de protección. Hacen PCR a los trabajadores cada vez que entran al turno y siempre están todos con mascarilla.
starstarstar Francisca Velásquez
Super lugar inolvidable ,lo recomendaré siempre
starstarstarstarstar Liz Pinzon
Best resort ever! Every area is so clean, from the lobby to the pool and all of the restaurants. The pool and beach are gorgeous. Definitely an adult resort vibe but you can find fun everywhere. Make sure you book restaurant reservations before you go as many people couldn’t get them once they were actually there (they are still operating at half capacity). The complimentary covid test could not have gone smoother. By far the best part of the resort is the staff. They genuinely want to make sure you feel like you’re at home and all your needs are taken care of. Victor our butler was the best! So caring an helpful from the minute we got there. John in entertainment, Desiree, Marlene, Harlem, Carlos at the pool bar, and Ramon at the towel stand, Enrique, Cristiano and Julio serving in the buffet and restaurants. Look out for them, they are the best!!! Look no further if you’re debating resorts in the DR. You will not be disappointed!
starstarstarstarstar erica capristo
Excelente acomodações e serviços. Agradeço muito o atendimento do Jensy e Larissa que trabalham no bar da praia . Todos os funcionários são gentis e se preocupam com o conforto e bem estar dos hóspedes
starstarstarstarstar Carina Filizzola
O Resort é extremamente incrível, fomos recepcionados por Kathelie, ela foi muito cordial e nos ajudou sanando todas as dúvidas, nos apoiando também em todas as nossas necessidades.Decidimos curtir a noite e o Walter nos concedeu um atendimento de qualidade. Lugar incrível e atendimento de qualidade. Super recomendo.
starstarstarstarstar Thiago Santos
This hotel is truly amazing and made our trip so memorable. Everyone from concierge, bellman, maintenance, servers, bartenders, chefs, entertainers, sports instructors, even security at night, EVERYONE was amazing. We got engaged during this trip also and everyone made this vacation super memorable. Even post covid-they did such a great job keeping everyone safe but also having fun. Such an amazing team and hotel. Special shout out to Daisy and John for keeping us laughing and active with all the activities!
starstarstarstarstar EV
I enjoyed everything about this resort. They were very accomodating, I enjoyed the swim up pool. The service was impeccable and the staff were amazing and quick to come to service any of your needs. I enjoyed the fact that the resort practiced social distancing and kept everything sanitized. I look forward to returning. The drinks were great, the meals were great. Only issue due to social distancing is the fact that reservations for certain restaurants get booked fast. Other than that, this place is a 5 star for me and my travel buddies.
starstarstarstarstar Lucinda Cross
Gostamos dos quartos e da piscina exclusiva do ambar somente, mas a comida e a bebida deixa muito a desejar. Toda a minha família passou mal do estômago com intoxicação alimentar e não comemos nada fora do hotel. Tivemos que correr para o hospital, o médico do hotel muito devagar e inexperiente. Nossa estadia foi horrível, fora que os funcionários te abordam o tempo todo oferecendo passeios e não deixam você sair, não olham no seu olho ficam olhando de modo horrível e insinuoso. Muito chato tudo isso.
star Fernanda Kab
Um hotel com instalações magníficas, uma oferta gastronómicas das mais ricas e variadas alguma vez experiênciadas, e um staff completo que nos proporciona umas verdadeiras férias acima de todas as melhores expectativas.
starstarstarstarstar João Novais
Muito bom! A infraestrutura é moderna e actual, as pessoas são fantásticas e a localização é a melhor. Um serviço 5 estrelas, sem dúvida.
starstarstarstarstar Rita Garcia
Animação 5 estrelas! Piterson rocks! Tive uma experiência em Punta cana muito melhor do que a tinha tido no México. Recomendo muito ficarem no Âmbar em detrimento dos outros
starstarstarstarstar Pedro Abreu
This was our first time to Ambar and when we arrived we were immediately paired up with Watson our personal butler. Watson took great care of us all week! He booked our restaurant dinners and many other extras. We also had Judy our maid and she too went the extra mile. Ambar is definitely a luxury resort and don’t forget the Spa we went there for massages and a facial; over the top for excellence! Thank you Ambar
starstarstarstarstar Eileen Tallach, Tallach Realty Experts
The place to go for any occasion. Everyone here is friendly and kind. They will go above and beyond to give you their world class customer service. Eury who always welcomed us in the buffet and Italian restaurant was the best thing to happen to this place. 5 stars for him. Also a great help from Watson who made our honeymoon feel like a honeymoon. Finally, a shout out to Andy and Andres who kept us active and enjoying the activities (and teaching me how to dance).
starstarstarstarstar Mario A
Overall it was a great experience, the food was amazing, the staff was excellent, the resort was beautiful. I loved every minute of my stay, the only suggestion I have is about the alcohol, because it is a luxury hotel It should have top shelf available, it was only available for the diamond club. I also notice that once a bottle was finish for the day it wasn’t replaced for the day. But other than that I would go back in a heart beat and would recommend it to anyone.
starstarstarstarstar Ginnette Fernandez
Lovely hotel with great facilities! Couldn't ask for better! Also special thanks to Watson who provided an excellent service and made everything so special for my partner! All the staff are very friendly and always in a great mood and they love to interact with guest which makes everyone have a relaxed and cheerful stay!
starstarstarstarstar Toby
The renovated Bahia Principe Ambar exceeded my expectations.
We have been to this property numerous times before the renovations and our visit Oct 5-12 was the best!
All of the changes are wonderful and the focus on the customer experience is evident. Albania, Al, and the other members of the property management team were highly visible and engaging throughout our stay.
Well done BP Ambar, we will be back!
starstarstarstarstar Karen Macaulay
Portuguese
English
Spanish
French
Armenian
Italian
