Room is reasonable large and clean, breakfast is basic hut sufficient. the hotel is overall outdated and they said remodeling is very soon, I won't complain regarding the price comparing with the surrounding ones.
The front desk lady Ashley, was so kind to trying her best to help us out. Thank you Ashley.
starstarstarstarstar Zhao Ge
What a fantastic experience! There’s no substitute for great customer service, which we experienced at every step of our stay. Roberto in particular went completely above and beyond to help us when we had an issue with our moving truck—he made our problem his problem when he absolutely didn’t have to. Front desk, housekeeping, guys doing construction work—all incredibly friendly. Lots of great restaurants and a movie theater all across the street, and convenient bus routes to NYC that we took on multiple occasions without issue. The hotel is undergoing renovations so some services (e.g. laundry) were unavailable, but this didn’t affect our stay. Highly recommend!
starstarstarstarstar Billy Harbour
The staff were all incredibly accommodating and helpful. We ran into some issues with our moving truck and Roberto went out of his way to help us find a solution. Some of the facilities were out of commission due to renovations, but that did not affect our stay. The location is great, easy access to the city (public transit and Lyft/Uber) and walkable to many restaurants. We would stay here again and will definitely be recommending this hotel to any family or friends visiting the area.
starstarstarstarstar Ashley Brain
Under renovation but the experience is still good. The location is great with bus access directly across the street and plenty of dining choices. Once the renovation is complete it will be a gem.
starstarstarstar Todd Bowman
Linda was amazing! Best front desk attendant I have ever met at any hotel. She was kind, helpful and all around everything you would want greeting you at your hotel when on vacation. The housekeeper was a cleaning ninja. The only reason we knew she had been there was because the trash was taken out, beds were made or a light was on. She made sure to leave all of our belongings were we left them. Every staff member we encountered was pleasant and helpful. Gave great directions, told us how the transit system worked. I would 1000% stay here again. Hotel was very clean and breakfast was great. My teens enjoyed the stay as well.
starstarstarstarstar Lisa Jackson
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