Great location and service. We booked a small room, which was fine.... it would have been better if we could access both sides of the bed. OK if you are younger😁
starstarstarstar David Thomas
I personally wouldn't return
- When checking in I had to write my email address and phone number on a piece of paper that the person in front of me had also been asked to write their personal info on. How many other people wrote on this piece of paper and saw my details? What happens to that piece of paper?
The pillowcase was dirty, the walls were also dirty. Ceiling panels above the vents in my room sagged. The heating was set to 24degrees and in my tiny single room was unbearable... with the radiator continually filling and creating a trickling water noise
I slept a total of 2 hours while I tried to cool my room down. I had to open my window which opens above an area that smelled unpleasant, had loud AC noises and that was directly opposite open office space.
In fairness I did not approach the staff about this at the time. I was on the 4th floor, tired and found the pin code system for navigating the hotel quite frustrating. From speaking with my friends in other rooms the temperature issue was common.
I wish I'd taken photographs, I just wanted to get out and go home by the morning.
- Location was useful for the activities planned.
The staff seemed friendly.
starstar Jodie Nyx
Don’t trust the pictures of the room !!
It s missing a lot of furniture compare to the description they give you, small bed, only one night table, no safe and no closet..
The only good point is the location.
I don’t know how this hotel can be a four stars.
starstar Benoît Brochot
Where to star with MyBloomsbury, considering the price I paid for a room here this was the worst stay I've had in a hotel.
It was my wife's birthday which I mentioned on the booking. I wasn't particularly expecting any special treatment but on the booking confirmation we were told that they would provide "some complimentary treats from Gail's bakery" for our stay. I was also told on arrival that we had been upgraded to a "Superior" room.
The reality was that nothing complimentary was provided from the bakery at all. The room looked nothing like the advertised images and was very sparse. The room itself was missing a sidetable(!), the double bed was very small, the floor was not properly vacuumed and the shower was so slow draining that it was impossible to use for longer than a minute.
After reporting all of this in the morning, the staff at the desk asked if apart from that my stay had been enjoyable? There isn't really anything left to enjoy if these key factors are all at issue.
The only hint of caring was to potentially offer a vague discount on a future stay but as I don't intend to use the company again I feel that I've essentially been conned out of £300.
I certainly wouldn't recommend using this hotel.
star Chris Barrance
So after seeing this hotel online it looked very pleasent and the photos looked appealing so I wasn't worried and thought id bagged myself a real winner. We arrive and the staff were super helpful, we were excited to see our room after seeing the photos and unfortunately it was a bit of a let down, the room was "nice" but not £230 odd quid nice, pretty small and barely any surface for us to put anything, no desk/cabinet/side tables.. just one tiny chair in the corner of the room with one bedside table. The kettle, teas and coffees rested on top of the mini fridge. I want to give some positives, the room was clean, the bed was comfy and in the high July heat the air con worked amazing! The bathroom was also clean but again nowhere to put toiletries, no shelf or cabinet so we had to just rest our toiletries on the edge of the tiny sink.
All in all it was a nice hotel but I won't be raving about it to others, I definitely think it's overpriced for what you actually get. The photos are pretty misleading in my eyes. The rooms are small and lack some pretty fundamental bits of furniture like bedside tables etc..
I'd give it 3 stars at best.
starstarstar laura sell
Our 'standard double' room was just big enough for the bed, there was no wardrobe, table, just one metal mesh chair. Only four coathangers on the wall for our clothes. The window blind onto Bayley Street was not close to the window, so we got a lot of streetlighting. Our stay was thankfully only one night, otherwise we would have been living out of suitcases on the floor. On the positive side, the bed was comfortable and the bathroom clean with a good shower, although the toilet was very difficult to flush. If you just want a dorm for a night, fine, otherwise disappointing.
starstar Peter Mountford
Save your money for a business that really appreciate it!
They will try to make you upgrade the room upon arrival. Don’t fall for it! It’s a complete bluff.
We have paid an extra 105£ to upgrade to a “king size bed and a bigger room”, went up to the room, just to discover two single beds joining together in a tiny and noisy room. After complaining, the rude receptionist guy told us:” This is our definition for king size bed, you can go and build your own hotel.” After a long debate with the lady manager, we were refunded, not without a very noticeable sour faces. Good location, but a neglected place with very uncomfortable attitude. Save your money for someone who appreciate it.
I’m not a reviewer, this was just two much to ignore.
star mix leveler
The location of the hotel is very good, close to the Tube and Oxford street. The staff is nice and friendly.
Now to the boring things .. the rooms are small and worn, light carpets that are stained and dirty, probably never cleaned, you do not want to put your feet down without slippers. The beds are old and uncomfortable. You can not look out the window as they are so dirty, probably not washed in several years. The pictures of the rooms shown on the website do not correspond to reality and I could not find the promised boutique experience. This four star boutique hotel has lost its luster and I would say the number of stars are too many.
Right now and a few years from now, construction is underway outside the hotel, so if you want to sleep longer than 7 am, you should not choose this one.
starstar Örjan Lidberg
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