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star star star star star Norman Manley Boulevard, Bloody Bay Beach, Near Bloody Bay Beach, Negril, Jamaica, Jamaica
Nós realmente apreciamos a nossa estadia. A comida, praia e quartos eram excelentes. A melhor parte foi a equipe. Eles foram prestativos, corteses, divertidos, envolventes e nos fizeram sentir bem-vindos. Foram férias maravilhosas para nós. Eu definitivamente gostaria de voltar.
Localização privilegiada junto ao mar. Paisagens paradisíacas, perfeito para relaxar.Sabores divinais, muita diversidade e qualidade. Staff muito prestável. Destaque para a essência da equipa de animação. Um lugar soberbo, sem dúvida a voltar!
Zona muito calma, serviço muito completo e boa comida, principalmente nos restaurantes temáticos. Pessoal 5 estrelas.
Realmente gosto deste hotel. Tudo estava limpo. O entretenimento na piscina e naquela noite foi muito bom. Inscrever-se para excursões foi fácil, a senhora que nos ajudou tornou tudo perfeito e também foi útil para nos conseguir sapatos de água. A comida era boa também a minha única crítica é a sua programação com os restaurantes. Não ficou claro como você consegue um assento. Eles não fazem reservas, mas não explicam como garantir uma mesa. Fomos a um restaurante por volta das 7h30 e eles nos disseram que haviam atingido o limite da noite e estão fechados.
Tudoimpecável.Quartosenormes e limpos. Excelente buffet.3 piscinas. Pessoal super atencioso e simpático.
Muito bom atendimento
Espetacular....
Hotel renovado e muito bom
Really like this hotel. Everything was clean. The entertainment by the pool and that night was very good. Signing up for excursions was easy, the lady who helped us made it seamless and also was helpful in getting us water shoes. The food was good too my only critique is their scheduling with the restaurants. It wasn't clear on how you obtain a seat. They don't do reservations but did not explain how to guarantee a table. We went to one restaurant around 7:30 and they told us they have reached their limit for the night and they're closed.
We really enjoyed our stay. The food, beach and rooms were excellent. The best part was the staff. They were helpful, courteous, fun, engaging and made us feel welcome. It was a wonderful vacation for us. I would definitely like to return.
Excelente playa. La mejor de la zona.
The resort was amazing. I prefer this one to Riu Negril. The Palace is much better in food selection, entertainment, and overall ambience. There are some servers that were so amazing that I’d love to acknowledge. I hope the hotel management recognizes there effort because the following individuals were amazing!!!Samantha (breakfast/lunch server) - went above and beyond. Remembered my drink orders and brought me everything I needed promptly. Was very kind and easy to talk to.Powell (dinner server) - so kind and personable. Very attentive.Andrew, Keyshawn, Devin, Indira (bartenders) - the best bar service ever, always remembered our drink orders and made delicious drinksAndrew (coconuts + sugar cane juicer) - service with a smile. Great guy, loved talking to him!Kevon (beach waiter) - brought us drinks on the beach. He walked all the way from the end of the resort to the bar. He was very attentive and always came back to refill my drinks! He was so kind and awesome!Spotlight and Starlight (entertainers) - they always put on a great show, were so funny! Loved their attitudes and made it easy for us to join activities and participate.
This is Actually the 2nd BEST Resort I stayed at out Jamaica !! I am actually still here I just had to write an AMAZING review !!! 1 out of 100 I would say 1000‼️Everything about this resort was EPIC , The Food , The entertainment for FAMILIES , The beach, The View , The STAFF , The housekeepers , The RESORT period is Absolutely AMAZING! You WILL NOT waste your money!!! I LOVE LOVE LOVE IT HERE! I been smiling since I checked in the vibes are AMAZING !!!!
We have stayed at several Riu resorts. This was one of the nicest places we have ever stayed. They were very accommodating. Anything we needed they made sure we had it. The food at the buffet was so yummy, we almost didn’t go to any of the restaurants…. I am so glad we did. The steakhouse was amazing. The beach was more than perfect. Our beach waiter Travis was such a wonderful waiter. He remembered from one day to the other what we liked to drink. He also made us a special drink just for our anniversary. He was so sweet and efficient. If for no other reason ( and believe me there are many) you will want to vacation here, just so you can experience the beautiful beach. And be waited on by the greatest waiter. We had so many people that stood above the rest. B Brown greeted us at the entry escorted us to our room. When we told him it was our anniversary, he made sure we were given a bottle of champagne. Then a week later when we were leaving, he remembered us and asked how our anniversary was. If you are going to Jamaica, this place is your best choice all the way around🥰
Very terrible hotel. They are misleading with information. Don't fall for the free covid testing it's free for only Americans. The food is terrible. The rooms and always damp. Just go stay in an airbnb and live ur best life
Had a wonderful time in a beautiful location. Staff was amazing. Buffet was quite good. Finer dining was first come first serve and was filled by 7pm (opened at 630pm). Drinks free flowing. Nightly entertainment was pretty good (3 good nights out of 5). No elevators to get to rooms so if you need one, stay on the main floor.
The hotel was amazing! Very clean property and clean beach. Comfortable bed and clean room. From the hustlers on the beach to the staff in the resort, the people in Jamaica are so kind & warm hearted. Honestly, some great people. The food was very good & plentiful ! They had a lot of authentic Jamaican food which was a huge bonus for me! They have a restaurant called Krystal which was amazing and all other restos including buffet was good except the Italian restaurant which wasn’t good at all. For the restaurants, they open at 6:30pm, once it fills you have to wait until 8pm to go in (they went for the first batch of people to leave then restart service at 8pm). The nightlife was OK. Consisted of live performances & dances. & some games with the tourists… some performances were fun, some were average. I wish they would have played music during the day while I was laying on the beach. It was only a few times where they played music during the day. Alcoholic beverages are very good ! I would recommend to try the Jamaican Smile.
This was a last minute booking. Not very high expectations for this weekend trip... Oh boy were we surprised! Comfortable room and bathroom. Separate pools. Actually good food. Lovely pastry selection. And a very warm and welcoming staff. The property is kid friendly, minus the lack of elevators. So keep this in mind. I must give credit where credit is due. I recommend this property to the budget minded person, looking for a nice getaway that won't break the bank. One Love.
Realmente todo fue magnífico, la ubicación es de ensueño pero, el personal es inmejorable sobre todo en la restauración, creo q no se puede pedir más, no faltaba de nada y todo siempre a punto y bien.
No hay servicio de habitaciones ni minibar debido a covid. Fuera de eso, está bien, supongo.
The staff was amazing. The food was good, especially Jamaica night. Overall great experience. And they celebrate your birthday with a gift and cake 😊😊😊
El personal era genial, el complejo estaba limpio y mantenido cada mañana después de las tormentas eléctricas, la comida era deliciosa, la recepción se ocupó de cualquier problema de inmediato.
Todos los protocolos fueron mantenidos y practicados por todos. A pesar de covid 19, creo que se podría hacer más en términos de entretenimiento. El asador y la comida de los restaurantes krystal eran geniales. Necesita más opciones de comida disponibles después del horario del desayuno.
Promedio de comida. Nada para morirse. Habitación estándar, sin embargo, perdieron puntos importantes al no tener el minibar surtido. La profesionalidad del personal era el mínimo indispensable. Gran playa. Bien cuidado. También sí, desinfectaban a las personas al ingresar a los restaurantes, pero no había máscaras en la habitación, solo desinfectantes de manos.
El servicio era dudoso a veces. La comida y las bebidas no eran buenas. El personal fue educado y cortés. La habitación que tenía no estaba tan mal, pero tampoco era tan buena. Los recepcionistas de la recepción no eran confiables si pides una llamada de atención.
Hermoso resort! Buena comida y excelente servicio al cliente.
Bueno para relajarse ... no para divertirse y buena comida.
Estuvo bien ... no es exactamente lo que esperaba aunque ... lo intentaré después de covid ... y veré si será más de lo que esperaba 🙂
Food average. Nothing to rave about. Standard room however they lost major points by not having the minibar stocked. Staff professionalism was the bare minimum. Great Beach. Well kept. Also yes they sanitised persons when entering the restaurants but there was no provision of masks in the room, just hand sanitizers
Good for relaxation... not for fun and good food
Jamaica es mi segunda casa, fui a celebrar mi 50 con mi familia y un grupo de amigos de 15 Rui My to go place hotel Aunque bajo el covid Tuvimos un personal increíble, los gerentes hicieron todo lo posible para acomodarnos un saludo especial a los gerentes Miguel Catena Fabio Julia los Chefs 👨🍳 Héctor y Eduardo el Dj wow en el punto increíble Owen Oj Sandy bravo chicos 🙌 gracias por una semana increíble y hermosos recuerdos 1❤🇯🇲☺
Mi primera experiencia fue buena, me saludó en el check-in con ponche de ron, mi habitación con vista al mar era agradable. La habitación tiene un mezclador de barra para su propio uso y otros elementos esenciales habituales. La comida es buena sobre todo comimos del buffet y el personal es muy amable. Recomendaría que este complejo se divirtiera y fue una gran experiencia.
Spa ... excelente servicio de Bernadette, Juleine y Melissa. Las habitaciones estaban limpias ... impecables de hecho. Protocolos de seguridad debido a covid ... Me impresionó. Sería bueno obtener instrucciones más obvias sobre dónde se puede comer o cómo acceder a las áreas ... La comida ... sí, había una variedad, pero en general, en el mejor de los casos, era aburrida. Entretenimiento ... La actuación de Gregory en la noche de reggae 14/8 fue excelente. En general, el servicio de spa y la amabilidad general del personal fueron lo más destacado de mi estancia.
Fue excelente, realmente disfruto un poco de mi tiempo allí.Nos vemos pronto 🇯🇲
Siento que obtuve este hotel gratis y no pagué nada con la forma en que mi grupo de casi 20 personas está siendo tratado. ¡La comida aquí es HORRIBLE! OPCIONES MALAS Y ALIMENTOS REUTILIZADOS DE LA NOCHE ANTERIOR. DIRECCIÓN DE LA DIRECCIÓN NO HAY PROBLEMAS Y EN ESTE MOMENTO UN HOTEL TODO INCLUIDO LAS 24 HORAS SE NIEGA A DARNOS MANTAS Y TOALLAS DEBIDO A QUE EL DEPARTAMENTO ESTÁ CERRADO. ¡¡NO RESERVE AQUÍ !!
Las instalaciones eran geniales, como el aspecto moderno, pero me decepcionó mucho el pequeño baño con ducha de pie. Me refiero a que rnr requiere un buen baño en un jacuzzi. Ducharse es equivalente a salir corriendo. Para reservar un hotel agradable como este y no llegar a rnr en la habitación cara que costaba mucho dinero por noche, no valía la pena. El personal del buffet y del bar era acogedor y hospitalario y probablemente fue la parte más acogedora de las instalaciones. Creo que ser un resort de primera es ofrecer lo que otros resorts no ofrecen, y tuve que acortar mi estadía porque no sentía que mi dinero trabajara para mí y mi familia en este resort. Además, el personal de recepción podría ser más empático y compasivo.
Jamaica is my 2nd home went to celebrate my 50th with my family and friends group of 15RuiMy to go place hotelAlthough under the covid We had amazingStaff in the managers went above and beyond to accommodate usspeaial shout to Mangers MiguelCatena Fabio Julia the Chefs 👨🍳 Hector & Eduardo the Dj wow on pointamazing Owen Oj Sandy bravo guys 🙌 thank you for an awsome week and beautiful memories 1❤🇯🇲☺
Spa... excellent.service from Bernadette, Juleine and Melissa. Rooms were clean...spotless in fact. Safety protocols due to covid...I was impressed. More obvious directions on where you can eat or how to access the areas would be nice.... Food...yes there was a variety, but overall it was blah at best. Entertainment... Gregory's Performance on reggae night 8/14 was excellent. Overall the spa service and general friendliness of staff were the highlight of my stay.
I feel like I got this hotel for free and payed nothing with the way my group of almost 20 people are being treated.The food here is HORRIBLE! POOR CHOICES AND RE USED FOOD FROM THE NIGHT BEFORE. MANAGEMENT ADRESS NO ISSUES AND AT THIS MOMENT A 24 HOUR ALL INCLUSIVE HOTEL REFUSES TO GIVE US BLANKETS AND TOWELS DUE TO that department being closed.stay tunes i have a couple more days here . DONT BOOK HERE!!
Facility was great, like the modern look, but was very dissappointed by the small bathroom with standing shower. I mean rnr requires a nice soak in a jacuzzi bath tub. Shower is equivalent to rushing out. To book a nice hotel such as this and not get to rnr in the expensive room that cost soo much money per night,was not worth it. The buffet and bar staff were welcoming and hospitable and probably was the most welcoming part of the facility.I beleive to be a top resort is to offer what other resorts don't,and I had to cut my stay short because I did not feel my money working for me and my family at this resort. Also the front desk staff could be more empathetic and compassionate.
Spa... excellent.service from Bernadette, Juleine and Melissa. Rooms were clean...spotless in fact. Safety protocols due to covid...I was impressed. More obvious directions on where you can eat or how to access the areas would be nice.... Food...yes there was a variety, but overall it was blah at best. Entertainment... Gregory's Performance on reggae night 8/14 was excellent. Overall the spa service and general friendliness of staff were the highlight of my stay.
My 1st time experience was good, I was greeting at check-in with rum punch, my ocean view room was nice. The room has a bar mixer in it for your own use & other regular essentials. The food is good mostly ate from the buffet & the staffs are very friendly. I would recommend this resort had fun & was a great experience.🇯🇲
I stayed at Rui Palace with my family, the staff was second to none, they catered to all our needs.They were everything you would hope for.The sad thing is I overheard how horrible Rui Palace treats their staff, with what's going on right now in the world, the staff doesn't get food packages, no health insurance, no severance package.What are those employees to do?They have families too.They are just left out in the cold.RUI NEEDS TO DO BETTER!!!!Your employees are why we keep coming back.I need to know when RUI is going to do something about this!!!!!!
The good: Very relaxing vacation spot.Really good buffet. Activity staff are really into it. Nightly entertainment is 4 out of 5 with a mix of outside entertainment and staff participation.The bad: not so keen on the À la carte restaurants. The steakhouse is definitely the best of the 4 choices.
Me alojé en este hotel en febrero de 2020; Le señalo que la clientela está compuesta principalmente por viajeros estadounidenses y canadienses, de los cuales éramos conscientes y que no nos molestaron en absoluto. El hotel se compone de varios edificios en un estilo colonial clásico con toques de sabor victoriano, bellamente dispuestos a lo largo de la playa de arena blanca de la hermosa Bahía Bloody, justo al norte de la famosa playa de Seven Mile. Hemos confiado en la calidad reconocida de la cadena española Riu y no nos ha decepcionado en absoluto nuestra elección: hotel de 5 estrellas pero a un nivel decididamente superior, junior suites realmente grandes, luminoso, con muebles modernos, baño grande y bien cuidado, mini bar bien surtido con distribuidora de bebidas alcohólicas, excelente servicio con cambio de toallas dos veces al día. El restaurante buffet principal merece una mención especial: acostumbrado a la cocina internacional habitual de muchos hoteles, el buffet Riu Palace definitivamente nos ha sorprendido por el cuidado meticuloso en la preparación, por la calidad y por la gran variedad de alimentos ofrecidos. También quiero mencionar los espacios comunes, muy precisos en cada detalle, en particular el gran parque que rodea los diversos edificios. La playa es amplia y bien equipada con tumbonas, la sombra es ofrecida por las numerosas palmeras, el agua es cálida y cristalina; Playa ideal también para largos paseos por la costa. En general, un hotel realmente digno de atención. Muy recomendable.
Acabo de pasar una semana encantadora allí. El personal es excelente y amable. La comida era excelente, principalmente comí en el buffet, la variedad era increíble. ¡Muchas verduras también! Estuve allí con mis tres hijos de 9-12-13 años. La playa es increíble y no está llena de gente. Increíble puesta de sol! Nuestra habitación no estaba muy lejos del complejo principal o de la playa.
The good: Very relaxing vacation spot.Really good buffet. Activity staff are really into it. Nightly entertainment is 4 out of 5 with a mix of outside entertainment and staff participation.The bad: not so keen on the À la carte restaurants. The steakhouse is definitely the best of the 4 choices.
Muy buen hotel y ubicado en una bellísima playa que conforma una bahía. Aguas calmas y transparentes frente al paraíso.El hotel de una buenísima categoría. Completamente renovado hace 1 año con excelente gusto y detalles. La comida genial. Tanto en su presentación como sabor y variedad. Tanto en el buffete como en los restaurantes de variedades.El staff super atento y la animacion genial. Un hotel para conocer y volver!
Pros Frente a la playa, seguro, el buffet es bueno, el spa es agradable, la playa está limpia, la vista del agua y la playa son increíbles. Un bonito lugar para caminar en la playa. El registro de entrada fue horrible, el restaurante abierto las 24 horas es principalmente comida chatarra y muy pocas opciones, pocos del personal fueron groseros. El entretenimiento nocturno estaba bien en el mejor de los casos. La gente constantemente intenta apresurarte por tu dinero en la playa. La habitación olía mal después de que la limpiaran. La cama era super dura.
El equipo de animación fue fantástico. Si tienes la oportunidad de conocer a alguno de los Spotlight de este equipo, Chocolate Thunder y Size 5 son artistas increíbles. Lo llevarán al escenario o incluso lo incluirán en los eventos de entretenimiento diarios o nocturnos. ¡No seas tímido!La comida fue increíble, hemos estado en diferentes complejos turísticos en diferentes países y esta fue, con mucho, la mejor opción de comida y sabores que hemos encontrado. Ve a ver a Arlene (Mama) o Julian en el buffet, fueron servidores fantásticos.La línea de playa era la mejor de la zona; super limpio y relajante.Las habitaciones eran muy espaciosas, aire acondicionado frío, gran vista al mar y nuestra señora de la casa (Beverley) era increíble. Definitivamente hizo nuestro viaje cuando recibimos "animales / formas de toalla" todos los días e incluso nos dieron la vuelta por la noche.Sin duda, el mejor complejo en el que hemos estado.
Pros.Front beach, safe, buffet is good, spa is nice, beach is clean, the view of water and beach are amazing.Nice place to walk on the beach. Cons check in was horrible, 24 hour restaurant is mostly junk food and very little options, few of the staff were rude.Nightly entertainment was ok at best. People constantly trying to hustle you for your money on the beach.The room smelled bad after it was cleaned.Bed was super hard.
The entertainment team was fantastic. If you get a chance to meet any of this team Spotlight, Chocolate Thunder and Size 5 are all awesome entertainers. They will get you on the stage or even included in the daily or nightly entertainment events. Don't be shy!The food was amazing, we have been to different resorts in different countries and this was by far the best food choice and flavors we have come across. Go see Arlene (Mama) or Julian at the buffet they were fantastic servers.The beach line was the best in the area; super clean and relaxing.The rooms were very spacious, A/C cooling, great ocean view and our house-lady (Beverley) was awesome. She definitely made our trip when we received daily "towel animals/shapes" and we even had turn down at night.Hands down, the best resort we have ever been to.
This resort is all inclusive with an amazing staff and great people. The rooms are superb. Very clean and the showers are top class with the choice of hot or cold water. The facility has pools and the option for the beach. It also has a gym that I enjoy and a spa. It opens from 7 am to 8 pm. There is live entertainment but try to find out when Silver Birds Steel Orchestra is playing. Entertainment is generally from 9:30 pm to around 11 pm. They are the best. The food is amazing except for the natural juices. Breakfast starts at 8 am to 10 am. Lunch is from 12 noon to 3 pm. Dinner is at 7 pm to 10 pm.A bit diluted for my taste. Overall it is a wonderful experience. I personally like it here. The people that stay here are all cool.and laid back. We all come to have a great time and who can complain when you are being fed good food three times a day with free liquor if you drink and a gym to burn off the food the next day if you so choose to.
Enjoyed my stay here. The hotel was right on the beach and water was clean. I was traveling for my birthday and the staff brought a cake up to my room; this was unexpected and very kind. Plenty of beach chairs available. Taxis were accessible when we requested them. Food was overall good; it could be hit or miss depending on the time and where you go. Pillows were also uncomfortable. It is also far from the airport...about 1.5 hour drive. Despite this, I would definitely return and stay here again next time I return to Jamaica.
Just spent 6 days here and had a really great time.The hotel itself is very nice. Few different pools but the one with the bar is usually the crowded one. Also the beach is a 2 minute walk from almost every hotel room and there's plenty of space down the beach to find a spot. Can be right in the mix with the music around all the people or you can walk down a little bit for more of a quieter time.The entertainment is top notchA few folks who work at the hotel and throughout the day and night, all types of activities and shows going on. During the day we got kind of a fun history /dance show over by the pool. Then at night they performed a rock tribute that lasted an hour and was very fun to watch. The entertainers had all kinds of wigs and props and was just really fun.The food has been really good as well. My favorite spot so far is the jerk chicken shack on the beach. Eat it almost every day. Buffet is pretty good. Ate at 2 of the restaurants and I thought they were ok. Limited menus but the food wasn't bad by any means. My favorite aside from the chicken shack is over by the pool bar, they set up a table in the afternoon and it's something new everyday. One day was fresh burgers off the grill. Seafood paella the next day. Then skewers and beef patties. Everything was excellent.The drinks, what you typically get at all inclusive. Staff has been great and very friendly. If I came back to Negril, this would be the hotel I come to
Un hotel de 5 * con todo incluido de muy buena calidad, comida de calidad con una amplia selección. Entretenimiento todas las noches. Hermosa playa, allá arriba con lo mejor. Estamos aquí por 10 noches, que es la cantidad justa de tiempo. Muy cálido día y noche. Esta es la primera vez con todo incluido, pero definitivamente no es la última. El mar es cristalino y muy cálido.
El mejor hotel !!!Buena comida, excelente personal, todo amable y cortés.La playa es fantastica
A really good quality all inclusive 5* hotel, quality food with vast selection. Entertainment every night. Beautiful beach, up there with the very best. We are here for 10 nights which is just the right amount of time. Very warm day and night. This is first time all inclusive but definitely not the last. The sea is crystal clear and very warm.
Beach was great.Didn’t like the people bothering you to buy pot. Rooms were clean. Food was very good at buffet. Restaurants hard to get into. They take no reservations. Towels were very hard. Not soft by any means. Shampoo conditioner no good. My room was toward the road and was3 story walk up. A lot of traffic in the am. Had a nice balcony but no view. Excursion to ricks cafe excellent. For a 5 star resort it was just ok
Beautiful setting, lovely rooms that unfortunately stank of mould, good food, wouldn't return.We go to many tropical places, India, Thailand, Antigua, Tortola and other Caribbean islands, never have we stayed in an hotel or an apartment that stank of mould. We changed rooms once and repeatedly complained to reception who told us it was the air conditioning. We tried all the things the management advised and it made no difference at all!
Resort has been nicely renovated. We have been here 4 times, and this resort is great value for the money.We were here for Christmas 2019.The buffet for Christmas Eve was past outstanding all the way to magnificent.I could not eat for a full ten minutes after I got there because it was a feast for the eyes.Plenty of great dishes, although went with the three kinds of duck, roasted, Peking, and a l'aronge, and each one was excellent.This is better than any cruise ship that I have been on.Customer service has also improved.If you ask for something, the person that you ask immediately owns the problem / issue, and finds the answer / gets you the service that you want.No passing the problem onto someone else.Very refreshing.I will go back again..
My second Riu palace that I've stayed and it's not my favorite but it does have some great things about it. I purchased an ocean view room but the view is blocked by trees. This is also not a happening riu spot as there seemed to be more older people than young. I would probably say that this was a mix between a retirement community and family resort. Overall Negril is quiet which is what I would say about the resort. Overall it's clean, quiet, and the staff have smiles on their faces.
Absolutely loved this place. My wife and I stayed at this hotel for a week from 12/08 to 12/13. The food was good, the atmosphere was good, and the staff members were amazing. Honestly one of the best all inclusive hotels we have ever been to. We really appreciate how hard the staff members work to make our stay very special. Highly recommend this place. Ya mon!
great economical vacation. my son got married here. I am a little disappointed in the wedding package, the planner didnt help much so we had to figure out most of it ourselves. staff was great. housekeeping did a great job of keeping us stocked with fresh linens and towels.I highly recommend the buffet. lots of variety and the menu changes daily. we ate at the italian restaurant. the anti-pasti was buffet style and wonderful. the entree and dessert were mediocre. overall, great value.
He visitado 5 veces este hotel, este año esta remodelado en línea con la cadena RIU. La playa es sin duda lo mejor. El hotel en si esta bien, bastante variedad en las comidas (aunque menos que antes de la remodelaión), la piscina muy bien y hay actividades todas las noches. De igual forma em este hotel no van a encontrar la rumba que hay Punta Cana o Cancún....
Hermoso complejo, inmediatamente nos recibieron muy bien en el check in con una bebida de bienvenida. Además del clásico buffet (¡con buena comida!) ¡Hay 4 restaurantes con diferentes temas (recomiendo el asador)! Servicio de bar rápido y de calidad, playa bien organizada y limpia. Las habitaciones son una lástima que si estás en el primer piso hay un poco de ruido ... de lo contrario calidad de estancia!
Hermoso complejo con un personal amable! Tuvimos un tiempo maravilloso visitando aquí. El personal triste amable, servicial y atento. Las habitaciones se mantenían limpias y repobladas cada día. Toda la comida era deliciosa (con la excepción de los nachos que pedimos al servicio de habitaciones tarde una noche) El entretenimiento fue excelente, y la playa es hermosa y está prístina. Realmente disfrutamos los aeróbicos acuáticos de la mañana, fue divertido y un gran ejercicio. ¡Definitivamente espero unas futuras vacaciones aquí!
Increíbles puestas de sol y playa. Hotel buffet podría haber mezclado un poco más. El alcohol de primera calidad en los bares ayudaría a su menú de bebidas muy débil y lleno de azúcar. El personal es excelente. Las habitaciones estaban bien y la renovación demostró ir muy bien.
El entretenimiento fue un poco menos de lo esperado. El servicio fue excepcional. La comida era increíble. Excelente alojamiento y cuando hubo un problema fue atendido rápidamente. Empleados (Damion y Althea son los más grandes). Ambiente relajado impresionante.
La habitación estaba bien. Más tarde, en la noche de nuestra estancia, había una cucaracha del tamaño de su teléfono en la habitación y mejoraron nuestra habitación desde la vista al mar hasta el océano. Valió la pena. La vista es increíble. La comida es genial. Y el servicio es increíble. La gente aquí es muy amable y paciente. Te recomendaría que te quedaras aquí.
Beautiful resort with friendly staff!We had a wonderful time visiting here.The staff sad friendly, helpful, and attentive. The rooms were kept clean and restocked each day. All of the food was delicious (with the exception of the nachos we ordered from room service late one night) The entertainment was great, and the beach is beautiful and kept pristine.We really enjoyed the morning water aerobics,it was fun and a great workout.I definitely look forward to a future vacation here!
Fabulous place.3 pools. 1 adult pool with bar and lots of action, 1 activities pool with volleyball exercise etc and 1 low key pool where kids can play or you can just swim. Lots of shade and sun areas. The food is excellent here. The staff is seriously remarkable. So very nice and accommodating. Especially in the buffet area.After a day you feel like you are part of a family. Big smiles, welcoming feel... We did not want to leave. The beach is clean and the chairs are always available.The water is clear and beautiful and easy to swim in. The resort is not HUGE it is just right. You get your bearings right away. The rooms are kept very clean and modern. We hope we can come back here soon. A wonderful wonderful vacation.
Day 3- this beach is beautiful, the buffet is excellent (trying not to eat too much) and the cocktails are delicious (trying not to drink too much). The staff is very accommodating and there is entertainment every night. The steel band list night was so great! The room in nice and clean, and the balcony is lovely for relaxing before bed. I am having a wonderful stay.
2 sea view rooms provided, newly refurbished. Great staff, cant do enough for you. Didnt have to wait long for service. Rooms were always cleaned, stocked and beds turned down , constant supply of fresh towels.Always friendly and helpful.Food requests that weren't on menu honoured. Entertainment team worked so hard for the entire time Thunder, smiley even Michael Jackson impersonator!! Worked so hard. Shout out to Krystal restaurant staff especially Melecia..who is consistently the best chef in the restaurant and will hire her if we win the lottery, getting 5 well cooked duck breast each time with plantin to perfection.!!!!! Would definitely come again, family had best time ever and didnt want to leave after 10 nights!!!
This was my daughter and I second stay at Riu Tropical Bay in Negril. Our first experience was everything, which is why we decided to come back in July of this year for a second stay. However this time the place was flooded with children accompanied with no separation at all. There were kids in every pool, and area of the resort. It wouldn’t have been a problem if they at least had one adult pool. Entertainment was geared towards children for the most part. Unlike last time the beach was slammed with seaweed and other debris. The new renovations were nice but nothing spectacular. As always the staff was wonderful and went above and beyond. If traveling with my children I’d consider coming back but as far as an adult trip I most likely would look for an all adult resort.
This review is coming from a guy who travels twice a year in tropical resorts like this one .This is not even close to riu in MexicoOr other resorts I’ve been to in DR etc ..Staff 90% seem miserable .Too many treesI got ocean view but is more like tree view.No room with a jacuzzi no Matter how Much you pay .All pools and restaurants are stuffed together .“Fancy restaurants” are like small rooms with few tables .Entertaining team and their program , they’re inappropriate like little kids , it’s like 3 day program in repeat .The only good thing about this resort is that they have a beautiful beach long and clear .Stayed 11 days here I’ll never come back
La playa es linda...la arena no muy linda, es oscura y gruesa, pero es muchísimo mejor que la del riu club negril (a 1km)la cual es artificial con agua oscura y de mal olor .Hay que tener cuidado con las mantarayas porque hay muchas x la zona, lo cual hace que no estés tranquilo cuando te bañas en el mar ya que al tocarte te pican y dan una irritación similar a la medusa o agua viva!
Absolutely love this place! The friendliest staff I've ever met. They sincerely want for you to be happy and have the experience you desire. This resort offers a wide variety of entertainment and activities.The food was excellent and the drinks abundant. A big shot out to Owen, O.J., and Lexy. You made our vacation most memorable. Thank you for sharing your culture and love.
Ok just to sleep. The staff is so sweet and helpful. The beach was clean. The night entertainment needs some improvement. The food was average. They have an option for 24hr room service which is a joke. They only offer sandwiches, salad, or nachos. It took two hours to get that one night. One night they never answered the phone. This resort is a two star at best. After complaining we got vouchers that was expired. The best thing they have is the jerk hut but it's only open from 12p til 3pm. I would not stay again. The beds are hard. You get two doubles that make a king.
Hotel muy acojedor y tranquilo,ideal para desconectar y con una de las mejores playas de Jamaica.Los Riu nunca fallan,aunque nuncallueve a gusto de todos.Buena comida,el pollo al jerk tipico jamaicano esta increible,y a la brasa por las mañanas en la playa espectacular.Lo recomendaria sin dudarlo.Eso si,los americanos ocupan el 80%,y tienen trato preferente,pues no paran de soltar propinas,no quiere decir que no atiendan a los demas,al contrario,siempre nos han tratado bien y servicialmente.En nuestro caso ha sido un acierto.
Very nice hotel. The people here are lovely, polite and very helpful. Extremely clean place; the cleaners come to your room about 4 times a day to see if you want it cleaned, which is good because at previous hotels I've been to you only get given 1 opportunity during the day for your room to be cleaned.The room is a decent size so you have plenty of room for your luggage.There is a range of delicious food (plenty of it) served in a buffet style. They also have a range of different restaurants in the hotel if you fancy something different.Beautiful scenery around the hotel, with the sun setting right on the ocean.
Deion at the front is the best, really informative..made our stay very enjoyable. Helped out with everything from start to finish. The hotel is clean ,sanitized and inspected daily. Good food even though most of the restaurants are closed. Biggup Chad , Sheldon, Indira an the rest of the crew.
All protocols were kept and practiced by everyone. Despite covid 19 I think more could be done in terms of entertainmente. The steak house and krystal restaurants food were great. Need more food options available after breakfast hours.
The staff was amazing. The food was good, especially Jamaica night. Overall great experience. And they celebrate your birthday with a gift and cake 😊😊😊
Food average. Nothing to rave about. Standard room however they lost major points by not having the minibar stocked. Staff professionalism was the bare minimum. Great Beach. Well kept. Also yes they sanitised persons when entering the restaurants but there was no provision of masks in the room, just hand sanitizers
My 1st time experience was good, I was greeting at check-in with rum punch, my ocean view room was nice. The room has a bar mixer in it for your own use & other regular essentials. The food is good mostly ate from the buffet & the staffs are very friendly. I would recommend this resort had fun & was a great experience.🇯🇲
I love this place really enjoy my self, the room's are to die for, just think they need to have better options of food
It's ok a bit low key in terms of amenities and activities.. more of a.relaxed environmentthe resort has 3 pools but abit small. But the beach is good though. Food is ok just need to have a working warmer so the food can maintain at least a warm temperature to be served to really enjoy the meal. Staff is accommodating and friendly...
The staff was great, the resort was clean and maintained every morning after the thunderstorms, food was delicious, front desk took care of any issues immediately.
Service was iffy at times. The food and drinks weren't good. Staff was polite and courteous. The room I had wasn't too bad but it wasn't all that great. The front desk receptionists were unreliable if you ask for a wake up call.
The food was awful... Rooms were clean and service was ok
Just spent a lovely week there. Staff is great and friendly. The food was great, I mostly ate at the buffet, the variety was amazing. A lot of vegetables too! Was there with my three kids aged 9-12-13. The beach is amazing and not crowded at all. Amazing sunset's! Our room was not very far from the main complex or the beach.
See u soon 🇯🇲
Beautiful resort! Great food and excellent customer service.
No room service, or mini bar due to covid. Outside of that, it's alright I guess.
Good for relaxation... not for fun and good food
Amazing sunsets and beach. Hotel buffet could have mixed it up a bit more. Top shelf alcohol at the bars would help their very weak and sugar filled drink menu. Staff is excellent. Rooms were good and the renovation proved to go over very nicely.
Entertainment was a little less than expected.Service was outstanding. Food was awesome.Excellent accommodations and when there was an issue it was taken care of promptly. Employees (Damion & Althea are the Greatest). Awesome relaxed atmosphere.
The room was okay. Later in the night of our stay there was a cockroach about the size of your phone in the room and they upgraded our room from ocean view to ocean front. It was worth it. The view is amazing. The food is great. And the service is amazing. The people here are so kind and patient. I would recommend you staying here.
It was ok....not exactly what I expected tho..ill try after covid...and see if it will be more of wat i expected 🙂
Refurbished and not a bit disappointed. Place is amazing from staff to food and rooms to a very high standard. Came back this year to see work done. Well worth coming back. Clear blue sea and golden sands amazing.
Fantastic beach location excellent service and delicious food.
Stayed for a week and everything was terrific. Room, food, service was all great.
Complementary upgrade to adjoining Beach View rooms for myself and my 5 guests. Everything is well laid out and the rooms and amenities are beautiful and modern. Staff are courteous and helpful. Will definitely be back!
This is by far the best resort I have ever gone to. The location, staff, food, cleanliness, beach, water and the entertainment was perfect. Zero complaints. I want to have my honeymoon here...we planned to go to the Philippines for 3 weeks but I think we are going to stay here again.
It was nice there😊😊
Big up to the dining people them...nuff respect 🙌 👏
Staff were courteous, friendly and very helpful. Beautiful resort. The only downfall was music. They should place speakers throughout the resort including the beach and play raggae all day, that would have added to the atmosphere a little fun!!
Great resort! Enjoyed every minute with the family. Food, entertainment, and service was the best! Highly recommend!
My family and i went here for a vacation just the other week and loved it! The entertainment staff was amazing. The beach was fabulous. I defiently recommend and would go again!
Some of the staff was very nice. Definitely need some upgrades or refurbish of the establishments. Convenient place for divers
The best all inclusive we've ever been to! The food quality & drinks were all premium and amazing. Along with the service & cleanliness. Highly recommend this resort !
Very relaxing environment
Amazing as per always. This is 5 stars hands down resort. It says 3, but it is worth much more.
Very Relaxing and laid back. The beach is amazing. The staff here are all very helpful and kind.
Great place to stay amazing staff lovely food we were well looked after.The hotel and room's arelovely and clean. Very modern refurbishment.Best all inclusiveholiday I've had can't wait to return
Amazing place! 2nd time here. We got married here 13 years ago and returned this year for our anniversary. Staff (especially Steve who looked after us every morning at breakfast) are fantastic, food second to none and the beach and pool are the best I've seen. Currently now closed for refurbishment, and I can't wait to see what they do.
Great clean enjoyable environment 😃
I’ve been to Riu tropical Palace Renee passed the food was good very enjoyable great variety the place was clean and the night entertainment was a masterpiece
No room service, little to no food options food was terrible . I wouldn't recommend it.
Good food. Drinks decent. Servers come to beach to take orders but can take awhile. Entertainment is constant and amusing. Rooms weren’t spectacular. TV was extra small. Junior Garden Suite has a view of the grass. Room service lame. Saran wrapped pre made food.
Beautiful and the beach was great. Loved the entertainment. Pool parties were fun. Really liked the specialty restaurants.... wine with meals is great. Only negative.....a road is behind a row of rooms. I could hear traffic early morning and night.
This is a really spectacular place for vacations or just to get away from the everyday life.Stay here will never be a regret.
This wasn't our first choice but so pleased we came
Beautiful place, amazing relaxing you have to visit, definitely going back
Place is okay. Lack of a casino and club made this resort a little dry. The performers on the other hand were great and incredibly nice and personable.
We went over Christmas this last year. Resort was very nice. The entire staff was awesome. Staff was constantly doing activities at the pool the beach and everywhere. Always something to do.
This hotel is really good nice food excellent beach
great place, all inclusive. great pool bar, clean rooms
Beautiful clean resort! Great included activities and things to do. Specialty restaurants weren't great but food was really good otherwise. Great rooms, comfy beds, and very accommodating staff!
Gorgeous beaches, delicious beverages, friendly staff, and nicely appointed rooms. I highly recommend!
Excelente servicio, las habitaciones grandes y modernas los jardines muy bien tenidos, el staff de entretenimiento muy bueno, lo mejor la playa
Tiene una playa preciosa, no se necesita ir a la seven mile
Se escucha el tráfico desde la habitación, pero uno se acostumbra a eso.
¡¡Buenísimo!! Lo recomiendo, lo vas a pasar muy bien, la comida 👍👍, el trato 👍👍👍, la playa hermosa, lo pasamos muy, pero muy bien
Muy buen lugar para ir en familia. Lo mejor es la playa. La comida es muy buena. La calidad de atención va directamente relacionada a las propinas que uno "debe" dar.
Espectacular hotel, todo muy nuevo, habitaciónes espectaculares con vistas al mar caribe, piscina con bar y todo incluido
Excelente muy buena atención
El hotel es muy bueno. La comida es excelente. Es una lástima que no tenga ascensores, ni siquiera para bajar del lobby que está en planta alta.
Muy bueno todo.
Muy bueno el hotel en general. La playa, el comedor, los jardines, la habitación etc etc. La amabilidad de las personas que atienden tanbién es de primera.
Fantástico.Impresionante. Todo lo que pude ver en una noche fue en todos los aspectos de gran calidad . Felicidades a los que llevan de la mano la calidad y los servicios del hotel
Muy bien ubicado el hotel, la comida y la bebida son premium..... muy calida atencion y muchos tipos de actividades para hacer en familia o en pareja, es recomendable para ese tipo de publico, si se quiere mas fiesta y gente joven es recomendable el otro riu que esta a pocos metros de palace
Excelente lugar. Gran entretenimiento por parte del grupo a cargo. La comida podria mejorar.
Hotel Riu Palace Tropical Hay.
Excelente
Muy buena atención
El personal del hotel muy amable y atento, aunque no hablan castellano solo inglés, hacen el esfuerzo de comunicarse y ser servicial
Muy buen hotel.Excelente atención, habitaciones con todos los servicios. Muy recomendable.
Maravilloso
Muy moderno!!!!
Atencion excelente. Comida muy rica y abundante. Hermoso!
Excelente lugar te dan buen trato habitaciones limpias
Excelente
El hotel es bonito pero hay personal jugando con el celular
Muy bonito el enclave del lugar playa impecable,lo mejor sus empleados siempre dispuestos a ayudar en lo k necesites y muy amables, estuve en 2008 y ya la decoración d las habitaciones era muy anticuada, pero las zonas comunes tienen una decoración mas adecuada.
Espectacular en todo!!
Excelente Hotel con la mejor atención de los empleados
Excelente lugar para la familia
Muy bueno todo el servicio
Muy buena estadía me agradó el lugar
Muy buen hotel...hermosa playa
La HISTORIAdel.....Hotel RIU PALACE Tropical Bay , JAMAICA . La AMISTADyel buen SABOR siempreperdura en el TIEMPOGràciesmarcel
Playa del hotel espectacular. Situación perfecta
La comida es excelente!!!!
Tiene servicios de Riu Bambú. Son perezosos para dar servicio y resolver problemas.
El trato del personal es fantástico.
Excelente atecion, maravilloso lugar, todo muy bien reconmendable
Si estás pensando en un hotel donde quieres fiesta y diversión este no es el lugar indicado, es más bien un resort familiar, no hay snack abierto las 24 horas, si hay un servicio a la habitación, para parejas y familia todo está bien.
Porque da a la playa
Excelente hotel all inclusive
Muy buena atencion, aseo, predisposición, habitaciones, comida
Lo mejor de este hotel es su úbicación. La bahía es un paraíso.
Un hotel espectacular.todo fue muy bien .
Exelente calidad atención belleza
Espectacular!!
Es muy lindo todo la playa y el hotel
La playa es excelente y aguas calidas
Bueno, pero le falta aún
Hermoso !!!!!
Exelente!!!!
Excelente
Excelente
Muy buen Hotel
Bueno, faltan estrellas
excelente la mejor Playa de Negril en Jamaica
Es para repetir, sin duda
Deion at the front is the best, really informative..made our stay very enjoyable. Helped out with everything from start to finish. The hotel is clean ,sanitized and inspected daily. Good food even though most of the restaurants are closed. Biggup Chad , Sheldon, Indira an the rest of the crew.
The staff was amazing. The food was good, especially Jamaica night. Overall great experience. And they celebrate your birthday with a gift and cake 😊😊😊
I love this place really enjoy my self, the room's are to die for, just think they need to have better options of food
It's ok a bit low key in terms of amenities and activities.. more of a.relaxed environmentthe resort has 3 pools but abit small. But the beach is good though. Food is ok just need to have a working warmer so the food can maintain at least a warm temperature to be served to really enjoy the meal. Staff is accommodating and friendly...
The food was awful... Rooms were clean and service was ok
starExcellent
rate_reviewExcellent beach hotel. Located near shopping areas and the beach. Fantastic service. Beautiful beach.
placeLocated near shopping areas and the beach.
Norman Manley Boulevard, Bloody Bay Beach, Near Bloody Bay Beach, Negril, Jamaica, Jamaica
O hotel situa-se na zona ocidental da Jamaica, junto a uma das praias mais bonitas da ilha, a célebre praia de Bloody Bay. Fica a cerca de 7,5 km do West End de Negril com os seus restaurantes, bares e clubes nocturnos. Em cerca de 6 km alcançará o centro comercial e até ao Aeroporto Internacional de Montego Bay são cerca de 80 km. Este simpático e elegante hotel balnear familiar em estilo vitoriano oferece alojamento de alta qualidade. Compreende um total de 416 quartos, incluindo 24 suites júnior e 5 quartos adaptados para deficientes motores. As instalações deste hotel climatizado incluem um hall de entrada com recepção e serviço de check-in/out sob 24 h, cofre, guichet para câmbio monetário, um minimercado, um salão de cabeleireiro, um bar e uma discoteca. Conta ainda com um casino, um restaurante e acesso à Internet. O serviço de lavandaria, o serviço de babysitter (mediante pedido) e a assistência médica são outras das ofertas (taxa extra). Existem possibilidades de estacionamento à disposição e os hóspedes mais novos poderão entreter-se no mini-clube. Todos os quartos dispõem de 2 camas de casal, ar condicionado regulado centralmente, ventoinha de tecto, televisão via satélite e local, telefone com ligação directa, mini-bar, doseador de bebidas alcoólicas, cofre pessoal e varanda ou terraço. Contam ainda com casa de banho privativa com duche/banheira e secador de cabelo, bem como com artigos de toilette. Terá quartos comunicantes ao dispor mediante pedido e as suites compreendem uma sala de estar.