Amazing location! So close to masjid Al Nabawi. However hotel rooms are very cramped, bathrooms in desperate need of renovating and the whole building needs a deep clean! Breakfast options are not great. Reception staff are not the friendliest and come across slightly abrupt/ rude but housekeeping staff were much friendlier.
starstar FR111111
Location is special. Parkings outside are scarce but there is parking under the hotel for some cars. The gym is moderate and needs some improvement. Swimming pool is nice.
starstarstar Ahmad Temsah
The service and the room we're very disappointing.
The furniture was old.
The fridge was not working so they had to change it.
The room phone was not working too so you have to use the bathroom phone to call the reception.
They don't allow the delivery people to come to your room and they ask you come downstairs to pickup your food.
Finally when about to leave I called the reception so they can send me a porter he said OK., few mins later he calls apologising and saying that he is not available now. So I had to go downstairs myself to take the luggage cart to my room.
What a waste of money and time.
Worst hotel experience I had in Jeddah.
star It's just Me
Very cooperative receptionists, gave us early check in , responded well through email but some basic amenities like washroom sandals, robes were missing. Overall it was good
starstarstarstarstar Naveed Abbasi
The room is big but the aircond was too humid until the room is full with water.
Mold on the ceiling.breakfast is fair.
What i like about this hotel..near ikea.
starstar Nur Sheila Giman
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